Overall, it can be given 4.5 points, and the 0.5 points are deducted because the sound insulation is very poor and the service is average.
Facilities: Relatively new decoration. Compared with the large bunk bed, there is a partition separating the table and chairs from the sleeping and bathing areas. It is very comfortable to take a bath and sleep. But the door of the room is non-existent. The noise from the corridor can be heard clearly. The walls are very good. At night, there are guests with very poor quality playing games and screaming. The sound is so loud that it can be heard even at the elevator entrance.
Hygiene: Very clean
Environment: It is in the city center, not far from the subway, and it is very convenient to eat. We share a building with the All Seasons, and we survive in the cracks.
Service: When checking in, there was a young lady who was studying next to me. It was a little cute and funny. I don't mind it, but I suggest that you hide yourself a little. It will be troublesome if there are complaints from guests.
ps: I'd rather eat Hu La Tang in Henan. Fang Zhongshan is not as good as me buying the semi-finished products from Xiaoyao Town.
The hotel impressed us by its cleaniness and convenient location, as it’s a newly built one. Staffs are friendly and treated us nicely, although they cannot speak English well but still try their best efforts to explain to us. We booked a room for three people and only 2 breakfast offered in the original booking, but when we reached at the hotel the receptionist told us we can all enjoy the breaskfast without paying for one more. Very supportive and a big plus to the customer service. Breakfast offers various dishes with both Chinese and Western styles. This hotel would defenitely oan ideal choice when we come back to Heifei in the future.
I decided to come to Hefei for a day on May Day. After choosing a hotel for a long time, I finally decided on this one. The 1.35-meter twin room can be put together to become a 2.7-meter super-large bed. It is so comfortable to sleep with a baby.
Facilities: There are two slow charging piles, the room is clean and tidy, and the bathroom is separated into dry and wet areas.
Location: It is not far from Huaihe Road Pedestrian Street, Xiaoyaojin, Li Hongzhang's Former Residence, Mingjiao Temple, and Bao Park. You can choose to walk. It is just 700 meters from Bao Park to the hotel after a round of shopping. You can also choose to scan a motorcycle for a round.
Service: The service of the front desk lady is good, and the breakfast is also OK!
This hotel is still very good overall, and the price is also very suitable. Here is a small suggestion for the hotel. I drive a tram, so I prefer a hotel with a charging pile, but from the time I arrived at the hotel until I checked out the next day, the two charging piles were occupied by oil cars, and the charging piles were useless. I hope the hotel can consider leaving the charging pile parking space for the tram for car owners who need to charge!
Outstanding
891 reviews
9.5/10
Price from
£32
per night
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Hefei South Railway Station/University of Science and Technology of China | 5.67km from BOGEA SENI
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6
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8
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.8/10
Perfect
YYANGGood location and nice decoration. Breakfast has many choices. And the Chinese restaurant is delicious.
WWenwenZhangI recently had a very pleasure staying at this beautiful hotel, and I cannot recommend it highly enough. The location is incredibly convenient, with a variety of resources available around the area for all budgets, making it an ideal choice for any traveler.
The exterior environment is stunning, surrounded by natural beauty and offering fresh, invigorating air. Inside, the hotel is spotless and well-maintained. The rooms are spacious, the beds are remarkably comfortable, and the overall atmosphere is welcoming and warm.
Special thanks to Jenny and Yanyan Zhang at the front desk, whose friendly and enthusiastic greeting refreshed my tiredness from the 10+hours flight , They kindly upgraded my room and patiently assisted with connecting to the Wi-Fi and proactively registering the vehicle number plate which made my check-in process smooth and effortless.
Additionally, they facilitated a companion registration for my relative and offered an extra delightful happy hour. Parker Zhang from the executive lounge was exceptionally helpful, providing valuable tips on local services and transportation, ensuring I had all the information I needed and he is very approachable.
( I did not had my breakfast in the hotel as I was keen to explore more street and local foods outside , however I love their desserts from the welcome fruit platter and the happy, it definitely made with high quality ingredients,the freshest cream and does not taste too sweet (less guilty:)
This stay made my first trip back home in five years wonderfully smooth and comfortable. I am truly grateful for the exceptional service and warm hospitality. Thank you for your hospitality making my visit so memorable and I cannot wait to stay with you again :)
DDeborah LynnThis was my first time staying at a Mercure hotel and I was not disappointed. This new hotel opened in April. I usually stay at less expensive hotels but I was attending a festival at Luogang Central Park and wanted to find accommodations nearby. It was a short walk from the hotel door to the festival gates. I could see the stages from my room.
The service at the hotel was the best that I have ever encountered. I was immediately greeted by the guest services agents. Sally, the front office manager, assisted me as I checked in. She speaks excellent English. Sally assisted me by entering the hotel address and room number into *******. The food was delivered to my room by robot. Sally and the staff at the front desk made sure that everything about my stay was as perfect as it could be. On day two, I ordered ******* again. The food never arrived. As I do not know any Chinese, Sally helped me by talking to the vendor and delivery driver. She spent two days (even after I had checked out and gone home) to make sure that I got a full refund from *******. For some reason, I could not rent a phone charger from the machine in the lobby (that is a problem on my end not a problem with the machine). One of the guest services agents on duty rented the charger for me and I paid her when I returned the charger.
My room was beautiful! I had a corner room with windows on two sides. I enjoyed a long soak in the tub each day. The toilet came with a remote control that I translated. There were a few minor things about the room that could be improved. 1. The refrigerator was stocked with free beverages. However, there were no sugar free sodas. The water bottles are smaller than what I am used to and there were only two bottles of regular drinking water in the room. The maid and front desk were happy to supply me with more when asked. 2. The telephone sits on the bedside table that is in the far corner of the room. You have to walk around the bed to reach it. The phone would be more accessible on the side of the bed closer to the sitting area. I don't usually use the hotel phone but you do get a call when the robot comes to your door. 3. To open and close the curtains, you press the button next to the bed. The corner room has large windows on both walls. There is no way to only open the curtain on one side of the room. The morning sun was too strong from one window so I used a chair to prop open the curtains on the other window. 4. There is a lack of foreign programming on the television. Other hotel chains that I use have a free English movie station like HBO or Cine-Max. I travel with a USB stick that has some movies saved on it in case the hotel does not offer such programming. However, the original TV remote is not supplied in the room and there is no way to change the TV input from their satellite box to the USB port. I did not have my laptop with me. I inquired with Sally at the front desk but there was nothing that she could do. There was an option to order pay per view movies. 5. The next problem is my error. I put the paper do not disturb sign on the door. I did not realize that there was also a button on the light switch that turns on a green light outside of the door when you want the room cleaned. I accidentally turned on the light. The maid walked in on me without knocking first. She was very kind and apologetic.
I did not use all hotel amenities. I did enjoy the wine, coffee, and snacks in the front lobby. I also ate breakfast in the hotel restaurant each day. There was a nice variety on the breakfast buffet that changed daily. I found the laundry room to be clean and comfortable with a small sitting area. It is located near the fitness room and restaurant.
I would definitely choose to stay at this hotel again if I am in the area. The small issues that I mentioned above are just minor inconveniences and nothing that can't be corrected or worked around. Based on my stay here, I would also try other Mercure hotels when traveling.
WWumingxiaobei1900The landlord is very enthusiastic and patiently answered my questions. The room is clean and tidy, and the decoration style is what I like. The landlord is very considerate and put some books for guests to read when they are bored. This is something I rarely encounter when staying in a B&B outside. Thumbs up👍
GGuest UserThe hotel is clean and well-equipped. The cleaning lady is also very serious about cleaning. The lady at the front desk is also very enthusiastic. She also upgraded the room for free. It is very close to the South High-speed Railway Station and is convenient for travel. It is recommended to stay.
GGuest UserLovely location with places to walk around a beautiful lake which could have been enjoyed more during a cooler season. The view from the breakfast place was enjoyable as well as the breakfast which has a lot of variety.. The free tea set was very lovely, and I enjoyed it. It would have been better to have a non smoking room because the smell and the carpet showed signs of smoking but I chose a bigger room instead of the recommended. I did not give the highrest cleanliness rating due to the condition of the carpet but everything else was very clean. My room had a bathtub and a shower . The bathtub always makes me happy! They have a lovely pool which is easy to access., You may have to share a lane due to swimming lessons but people are respectful and accommodating. There is another pool off to the side which is shallow and would be great for smaller children. It is the perfect combination of indoor but with natural light and you can see the garden. It is clean and well maintained. Staff was extremely helpful but their English is limited so it is helpful to know some Chinese. My Chinese is limited but we managed just fine.
University Town/ Feicui Lake/Zhonghuan Town, Hefei
Price per night from:£45
9.4/10
Outstanding
GGuest User I flew back to China with my cat from other countries and just found this homestay. They can accept the pet's package pick-up and drop-off. The driver is very friendly and patient. Because I have to do pet documents to connect with the customs, it is an hour and a half late. The driver has been waiting for me without complaints. They have a very good attitude from beginning to end, and the drop-off is very punctual. The environment is particularly quiet and private. My kitten relaxed soon after entering.  Even the feet are blooming.  Free breakfast is provided in the morning, and breakfast looks very nutritious like a moon meal. There are many plants in the environment, and the single-family accommodation is particularly comfortable.  There is also a separate yard in the room! The location is very good 15 minutes away, it is very convenient to eat with ** takeaway o(^▽^)o
GGuest UserThis time I came to Hefei for a visit on 51. The hotel I stayed in had a good environment, high floors, and nice scenery. There was a parking lot at the door, and there were taxis in the parking lot, which was convenient. We took a taxi to the scenic spots. It was not far from Hechai and the museum, etc. There were also many restaurants nearby. Overall, it was good. Many wedding banquets were held in this hotel. The downside was that the air conditioning was not strong due to the change of seasons. It happened that one day on 51 was very hot
University Town/ Feicui Lake/Zhonghuan Town, Hefei
Price per night from:£36
9.3/10
Very Good
AAnxious but kindA Pleasant Stay with Excellent Service
I recently had the pleasure of staying at this hotel and was overall quite impressed with the experience. From the moment I walked in, the reception staff were welcoming and incredibly efficient, making the check-in process both speedy and effortless.
The room itself was clean and well-maintained, which made for a very comfortable stay. The housekeeping team obviously takes great care in ensuring that every detail is attended to, from the fresh linens to the spotless bathroom.
The hotel's location is another great advantage. Being near the subway made it incredibly convenient to get around and explore the city with ease. Despite its prime location, the price was very reasonable, offering excellent value for money.
Breakfast was a highlight of the morning, with a delicious variety that really set me up for the day. The quality and selection of food were outstanding, and it was a treat to start each day with such a satisfying meal.
One area for improvement would be the noise cancellation in the rooms. Being close to the subway, I did notice some ambient noise that occasionally disturbed my sleep. However, this was a minor issue in an otherwise excellent stay.
In summary, this hotel excels in many areas: exceptional reception, efficient check-in, clean rooms, convenient location, reasonable pricing, and delicious breakfast. With a bit of improvement in noise cancellation, it would be truly perfect. I would definitely consider staying here again and recommend it to others.
舒适的住宿,卓越的服务
我最近很高兴住在这家酒店,总的来说,这次经历给我留下了深刻的印象。从我走进来的那一刻起,接待人员就热情好客,效率极高,使办理登机手续既快捷又轻松。
房间本身很干净,维护得很好,所以住得很舒服。家政团队显然非常注意确保每一个细节,从新鲜的床单到一尘不染的浴室。
酒店的地理位置是另一大优势。由于靠近地铁,所以四处走动和轻松探索这座城市非常方便。尽管地理位置优越,但价格非常合理,物超所值。
早餐是每天早上的一大亮点,各种各样的美味真的让我为一天做好了准备。食物的质量和选择都很出色,以这样一顿令人满意的饭菜开始每一天都是一种享受。
需要改进的一个方面是房间的噪音消除。由于离地铁很近,我确实注意到了一些偶尔会干扰我睡眠的环境噪音。然而,在一次出色的住宿中,这只是一个小问题。
总之,这家酒店在许多方面都很出色:卓越的接待、高效的入住、干净的房间、便利的位置、合理的价格和美味的早餐。如果在噪音消除方面有一点改进,它将是真正完美的。我一定会考虑再次留在这里,并将其推荐给其他人。
GGuest UserFacilities: refrigerator, washing machine, projector, induction cooker
Hygienic: clean and tidy, the towels are thick and soft
Environment: You can easily buy breakfast around, there is a parking lot where you can pay for parking
Service: The service staff is warm and thoughtful
I chose this hotel for the dog, but I chose the wrong room type. The boss helped to change a suitable room and avoided the price difference. I stayed for three days and decisively extended it for three days.