Lis Future Hotel (Zhengwuqu Swan Lake Wanda)

Very clean, sanitary and quiet. The space is large and after discount, the cost performance is extremely high. Intelligent equipment, great experience! ! ! ! ! ! ! ! ! ! ! ! ! !

The room is so nice, I like the decoration style very much. This is my second time staying here. I liked it the last time I stayed here, so I decided to choose here again this time. I will stay in every style of room in the future. My friends also said that the environment is very good. The lady at the front desk is very enthusiastic and took the initiative to communicate whether to delay check-out. Like it!

I have stayed in hotels thousands of times, and this is the first time I have given a negative review. I stayed in this hotel for four days, so I will only give a negative review based on the idea that the service staff is not easy, and urge them to improve. . Mainly being checked out of the hotel. The experience of walking to find the hotel while carrying suitcases after a busy day was so bad, it made people extremely depressed. I travel all over the country on business all year round, staying at least 300 days a year for the past 10 years. I don’t choose a hotel, just wherever is convenient. It can be said that I have stayed in countless township hotels ranging from 100 yuan to Waldorf Astoria worth several thousand yuan. Second-rate. This is the first time I have been disgusted by a hotel. The thing is, this hotel is similar to a smart hotel. You can order online and open the door by swiping your face. The front desk is only about 1 meter wide and is not as simple as a hotel lobby. After staying for four days, I felt that there were no service staff to disturb me, and it was quite quiet and comfortable without the hotel lobby. As a result, I forgot to place an order to extend my stay at noon today. In fact, when I extended my stay at noon yesterday, I wanted to extend my stay for a few more days. I didn’t know it was the hotel. The setting is still something, but the result is that the app can only be set one day. This morning, if I extended my stay, it also showed that there was no room. I was busy outside during the day and returned to the hotel at around 6 pm. When I came back, I was told that there was no room. At first, I expressed understanding, but I still I told the front desk, what should I do if I need to pay an additional half-day room fee when I check out? I thought it was fully booked online and the front desk had no experience and didn't take it into consideration, so it was not difficult for the front desk. I was ready to go to the room to clean up and check out. In fact, according to the general operation of the hotel industry, this is very unreasonable. The hotel will usually call the guest in advance to ask whether to extend the stay. Even if the guest cannot be contacted, the room will be reserved if there is something in the room. But I saw that the front desk was full of young girls and boys, so I didn’t hesitate. What was very depressing was that the front desk told me that my belongings had been cleared out. I was really shocked. The guest’s room was full of unpacked items and there was still a suitcase. The hotel actually cleared it out for you without notifying me. It was really shocking. It was the first time I encountered it. In addition, this hotel should be newly opened. The overall environment of the room is okay and basically in line with the price. This approach is too uncomfortable. I looked at the hotel apps on my phone, including Huazhu, Jinjiang, Atour, InterContinental, Hilton, and a bunch of platinum members. After staying in a hotel thousands of times, I was kicked out by a hotel for the first time. It was a great experience.