Four Points by Sheraton Heyuan Resort
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Heyuan

Four Points by Sheraton Heyuan Resort

No.4 of Premium Hotels in Heyuan
Wandong Tourist Area, Yuancheng District, Heyuan, Guangdong 517000, China
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hotel overview picture
Last booked 7 hrs ago
Highlights
Varied breakfast
Most card payments accepted
Superb views
Free parking
Lots to do
Amenities
Languages Spoken at Front Desk
Campsite
Water Park
Hot Spring
Library
Wi-Fi in Public AreasFree
Indoor swimming pool
2 Restaurants
All Amenities
Property Description
The Four Points by Sheraton Heyuan Resort is an ideal spot for travelers wanting to discover the city. Visitors to Heyuan will find that the Four Points by Sheraton Heyuan Resort is a fantastic accommodation choice.
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9.0/10
Good
It was super cool holiday, we join a lot!
All 2,557 Reviews
Surroundings
Train: Shiba Railway Station
(16.2 km)
Train: Heyuandong Railway Station
(19.8 km)
Landmarks: Bavarian Manor - Water Park
(160m)
Landmarks: Bavarian Manor Chinese Medicine Sinopharm Hot Spring
(180m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

Hotspring Deluxe Mountain View, Twin Room
8

Hotspring Deluxe Mountain View, Twin Room

2 Double bed
60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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Hotspring Deluxe Lake View, Twin Room
9

Hotspring Deluxe Lake View, Twin Room

2 Double bed
60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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Family Suite - Lake-View
5

Family Suite - Lake-View

1 Queen bed and 1 Single bed
60m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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Hot Spring Premier Suite - Lake-View
10

Hot Spring Premier Suite - Lake-View

1 King bed
120m² | Floor: 7
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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Hotspring Deluxe Lake View, King Room
5

Hotspring Deluxe Lake View, King Room

1 Queen bed
55-60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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Cartoon Family Friendly Family Room (Double Bed)
11

Cartoon Family Friendly Family Room (Double Bed)

1 Queen bed
30-40m² | Floor: 2
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Bath Towel
Room Details
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Family Suite
7

Family Suite

1 Single bed and 1 Queen bed
50-60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Bath Towel
Room Details
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Hotspring Deluxe Mountain View, King Room
7

Hotspring Deluxe Mountain View, King Room

1 Queen bed
55-60m² | Floor: 2-7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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Guestroom (2 Beds)
6

Guestroom (2 Beds)

2 Double bed
30-40m² | Floor: 2-6
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Bath Towel
Room Details
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Superior Room (2 Beds)
6

Superior Room (2 Beds)

2 Double bed
30-40m² | Floor: 2-6
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Bath Towel
Room Details
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Garden Courtyard Hot Spring Room - 5-Room (5 Beds) (1 Living Room, Pool, Soaking Tub, Mahjong, Kitchen)
10

Garden Courtyard Hot Spring Room - 5-Room (5 Beds) (1 Living Room, Pool, Soaking Tub, Mahjong, Kitchen)

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed ● Bedroom 4:1 Queen bed ● Bedroom 5:1 Single bed
1200m² | Floor: 1
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
TV
Bath Towel
Room Details
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Family Connecting Room - 2-Room (3 Beds)
6

Family Connecting Room - 2-Room (3 Beds)

Bedroom 1:1 Queen bed ● Bedroom 2:2 Double bed
60-70m² | Floor: 3-5
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Bath Towel
Room Details
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Guestroom (Double Bed)
4

Guestroom (Double Bed)

1 Queen bed
30m² | Floor: 3-5
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Bath Towel
Room Details
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Garden Courtyard Hot Spring Room - 7-Room (8 Beds) (2 Living Rooms, Pool, Soaking Tub, Mahjong, Kitchen)
16

Garden Courtyard Hot Spring Room - 7-Room (8 Beds) (2 Living Rooms, Pool, Soaking Tub, Mahjong, Kitchen)

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed ● Bedroom 3:1 Queen bed ● Bedroom 4:1 Queen bed ● Bedroom 5:1 Queen bed ● Bedroom 6:1 Queen bed ● Bedroom 7:2 Single bed
1500m² | Floor: 1
Has window
Free Wi-Fi
Smoking Permitted
Air Conditioning
Private Bathroom
TV
Bath Towel
Room Details
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Family Suite - Mountain-View
7

Family Suite - Mountain-View

1 Single bed and 1 Queen bed
60m² | Floor: 7
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
TV
Room Details
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Family Connecting Room - 2-Room (2 Beds)
4

Family Connecting Room - 2-Room (2 Beds)

Bedroom 1:1 Queen bed ● Bedroom 2:1 Queen bed
60m² | Floor: 3
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Bath Towel
Room Details
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Guestroom
4

Guestroom

2 King bed
40m² | Floor: 2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Bath Towel
Room Details
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Guest Reviews

9/10
Good
2557 reviews
Verified Reviews
  • Cleanliness9.1
  • Amenities8.9
  • Location9.1
  • Service9.1
Average for similar properties in Heyuan
Most Mentioned
K‍.‍.‍.
January 31, 2025
Only think to do around its hot springs and its nothing really special.
K‍h‍a‍n‍,‍ ‍S‍o‍h‍r‍a‍b
February 3, 2025
Great Hotel
H‍o‍o
May 26, 2024
Room is big and clean. However, there is not enough reastaurants and eatery place. Location is not convenient for travellers via high speed train as it takes more than 40 minutes via Taxi. The Reception ladies at the hotel spring counter is very bad manners to customers. Re coffee shop breakfast in the morning, the food selection is mainly cater for tour group. For individual travellers, RMB128 per person breakfast charge is not worth the value. The coffee machine is very limited on choice of coffee and have to queue up quite long.
H‍o‍o
June 25, 2024
The view is superb. But location is too far from city and high speed railway station. Not much restaurants nearby, hence have to travel 40 minutes to Heyuan city for nice food. The hot spring staffs were very bad manner. Not friendly at all.
w‍a‍i‍ ‍k‍i‍n‍g
April 24, 2024
Very nice premises, services are good, staff are polite n helpful. The only downside is lots of stalls/shops/resto r not open, maybe they will open for weekend only... We booked a hot spring hill view room n upgraded to lake view....so nice .... Thanks for everything, we all enjoy e stay... Sure will come back again if we hv a chance...
H‍o‍ ‍Y‍i‍n
March 6, 2024
Very good services and the staff were polite and willing to answer the queries, the room are clean and tidy.
V‍i‍j‍a‍y
May 2, 2023
Location is great. many attractions near by. Staff and service is good. Only company with room cleaning staff. they did not clean room well on our 2nd day. did not clean coffe mugs. and their was no glass to drink water or something. Inside room hotspring, i feel its normal water, not hotspring water.
A‍n‍t‍h‍o‍n‍y‍ ‍P‍a‍n‍d‍a‍w‍a‍y
August 4, 2022
It was super cool holiday, we join a lot!
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 8, 2025
The manor itself has a good environment and fresh air. It is indeed quite pleasant when there are few people on weekends. I saw a lot of bad reviews when booking the Four Points Sheraton Hotel. After a few days, I felt that the service attitude was quite good, unlike what many other guests said. The decoration style of the whole hotel is very mixed, from Bavarian style to Snow White, ** Qiang, ocean theme... not to mention, it is quite suitable for young children. There are two huge bird cages in the lobby, with 5 and 2 budgies respectively, which are cute. The interior equipment of the room is relatively old-fashioned, that is, the feeling that you can sleep and don’t want to stay for a while. The sound insulation is similar to the comment area. The conversation in the corridor can be heard clearly, and the sound of dragging stools upstairs running and jumping is also obvious. Fortunately, most of the weekends are brought to the playground to play, and the noise is only for a while. Once the baby is taken away, the world is quiet. The hot water from the faucet comes out quickly and is hot enough. The water is drained quickly and smoothly. In the end, the drip-like drainage actually produced music, which was a pleasant surprise. Breakfast is from 7 to 11 o'clock, the duration is sufficient, there are many seats, the products are generally acceptable, and it is still quite comfortable to avoid the kids on the floor on weekends. The large-scale performances of the Keyuan Theater have been closed since the epidemic, but the front desk lady said that there will be small performances on weekends. There is also a small cinema in the lobby on the first floor, and there will be several movies every day. Complaint 1: A kid dropped the chopsticks on the ground, and the waiter picked it up without hesitation and put it back to its original place. It was really disgusting to see it accidentally. Complaint 2: The sewer in the bathroom has a serious odor. Getting up in the middle of the night to go to the toilet almost made me faint. I still felt that the stench was in my nose for half an hour after going to bed. Could it be that I have been poisoned and hallucinated (based on past experience, take a plastic bag with half a bag of water, tie the mouth tightly and press it on the drain under the washbasin, open the window to ventilate, this problem can be solved, provided that the plastic bag cannot leak). If there were no these two complaints, I would actually give it 4 points. In addition, there are some electric cartoon sightseeing cars around the hotel. You can activate them by scanning the code. They are probably not related to the hotel. There is a pitfall when returning the car. It is best to return the car a little early. Then it will show that it is not in the return area. Wait patiently for a while, ranging from a few minutes to more than ten minutes, and then you can return the car normally (we returned it to the pick-up point 4 minutes in advance, but it was not in the return area. After seven or eight minutes of struggling, we finally returned the car, but it showed that it was overtime. If it was one minute overtime, it would be charged as half an hour, 68 yuan. Later, my father complained in the mini program and then refunded the money). Well, to sum up, this place is suitable for kindergarten and even elementary school children to play. Those who like quietness can come to play on weekdays, provided that the bathroom does not smell bad.
Original TextTranslation provided by Google

Services & Amenities

Water Park
Hot Spring
Indoor swimming pool
2 Restaurants
Kids' Club
Meeting Room
Fitness Room
Multi-Function Room
2 Restaurants
喜来登家苑中餐厅
Cuisine: Cantonese, Chinese
Business hours: [Mon - Sun] 17:00-20:00
河源巴伐利亚庄园福朋喜来登酒店·宜客乐西餐厅
Cuisine: Seafood
Business hours: [Mon - Sun] 07:00-10:00
More Amenities
Internet
Indoor swimming pool
Parking
Public (not only for guests) is available On-site parking. Reservation not needed.
Business Services
Front Desk Services
Languages Spoken
Food & Drink
Public Areas
Health & Wellness
Activities
Cleaning Services
Facilities for Children
Accessibility
Safety & Security

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 3 years old and under
CNY 200.00 (approx. £20.72) per person per night
Extra cot: Free
Children 4–17 years old
CNY 200.00 (approx. £20.72) per person per night

Breakfast
TypeWestern, Chinese
StyleBuffet, Set menu
Opening hours[Mon - Sun] 07:00-10:00 Open
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the Hotel

Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

  • Opened: 2016
  • Number of Rooms: 290
The Four Points by Sheraton Heyuan Resort is an ideal spot for travelers wanting to discover the city. Visitors to Heyuan will find that the Four Points by Sheraton Heyuan Resort is a fantastic accommodation choice.

The hotel is approximately 16km away from Shiba Railway Station. The nearest railway station is Shiba Railway Station, approximately 16km away. This hotel is located near many of Heyuan's attractions including Ocean Spring Resort, Bavarian Manor Chinese Medicine Sinopharm Hot Spring and Bavarian Water Park.

In their spare time, guests can explore the hotel's surroundings. This Heyuan hotel provides parking on site.

Our guests consider this hotel to have excellent service. This hotel is a popular accommodation for guests traveling with families.

Frequently Asked Questions

What are some things to do near Four Points by Sheraton Heyuan Resort?

You can visit the following landmarks near Four Points by Sheraton Heyuan Resort: Bavarian Manor - Water Park, 160m from your search (straight-line distance).

What amenities and services does Four Points by Sheraton Heyuan Resort have?

Four Points by Sheraton Heyuan Resort has the following amenities and services: Guest Laundry.

Does Four Points by Sheraton Heyuan Resort have a swimming pool?

Yes, Four Points by Sheraton Heyuan Resort has a pool.

Does Four Points by Sheraton Heyuan Resort provide breakfast?

Yes, guests at Four Points by Sheraton Heyuan Resort can enjoy breakfast during their stay. Breakfast option(s): Western, Chinese.

Are pets allowed at Four Points by Sheraton Heyuan Resort?

Unfortunately, pets are not allowed at Four Points by Sheraton Heyuan Resort.

What are the check-in and check-out times at Four Points by Sheraton Heyuan Resort?

The check-in time at Four Points by Sheraton Heyuan Resort is 15:00 and the check-out time is 12:00.

How much does it cost to stay at Four Points by Sheraton Heyuan Resort?

Prices at Four Points by Sheraton Heyuan Resort are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

About This Property

Nearest Train StationShiba Railway Station
Distance to Train Station16.19KM
Average Price FromGBP98
Hotel Star Rating5