Silverland Ben Thanh Hotel

Service Quality: Guests frequently commend the staff for their friendliness and attentiveness. The service is described as exceptional, with staff going out of their way to ensure a pleasant stay, including providing welcome drinks and assisting with luggage.(based on 151 reviews)

Came late in the night they upgraded us to the sunshine garden which is in the older of the two buildings. But It is a more spacious room and with a window. That was nice. The taste of the food on the buffet line has also improved since my last visit.

The front desk staff gave a very detailed introduction at check-in, and a bellman helped carry our luggage from the ground floor to the lobby. In addition to breakfast, the hotel also provides afternoon tea on the 12th floor, which is even available on the day of check out a thoughtful touch for guests waiting for evening flights. The welcome drink and snacks were lovely and unique. Our reserved room had a clear view of the lively streets outside Bến Thành Market. The bathroom was well-equipped with bath salts, bathrobes and jacuzzi. All drinks in the minibar were complimentary, and although the hair dryer was not a famous brand, it worked extremely well. Breakfast was fairly standard, but they also offered an à la carte menu with various Vietnamese specialties. The hotel’s design and artistic atmosphere are impressive. On the day we checked out, the afternoon tea service even featured a live band performance, which made the experience even more memorable. Overall, I would love to return and will recommend this hotel to friends visiting Ho Chi Minh City. Thank you for giving us such a wonderful stay.