344 Reviews
La Vela Saigon Hotel
Ho Chi Minh City|1.05km from Saigon Train Station
As “luxurious” as it looks its not. Check in took about 45 minutes. As someone who works in the hospitality industry my hotel & many hotels I’ve stayed at have a check in and check out separate line. It was even more disappointing to wait in line to be told to wait when they should have the extra bell men who are waiting around to tell the guest to wait in the lobby instead of waiting in the long line. The receptionist I had didn’t ask how I was no warm greeting she just asked for my passport. It’s already giving me a sour taste. Get to my room it was very clean, the room has some neat tech features I thought were so cool. The room & the roof top pool is the only positive thing I have to say that pool is incredible. I wouldn’t recommend staying on the weekend way too many families with kids & the music is so loud. You can’t really enjoy the pool without kids being loud and peeing in the pool. The food was ok. To be honest if they have a facility day pass I’d do that unless the manager decides to have a meeting with the team to be better to never tell a guess “no” and separate check in lines. Hospitality service 0 Check in 0 Room with balcony was a 10/10 Pool 10/10
10 Reviews