Barceló Fès Medina Reviews

Response from Property: Dear Utilisateur,We thank you for taking the time to provide us with your feedback.It’s wonderful you enjoyed our prime location and seamless parking, key features designed to enhance urban exploration.However, we sincerely regret the service shortfall you mentioned. Your feedback helps us refine guest interactions.On a positive note, we trust our year-round pool and views of the ancient city contributed to your overall enjoyment of Morocco’s cultural heart.We hope to have the pleasure of seeing you on a future visit.Salma Aboulkhier, Guest Experience Agent

Response from Property: Dear Thehkcouple,Thank you for choosing our hotel.We are delighted to hear that our convenient location added to the enjoyment of your stay, providing easy access to local dining and shopping options. The vibrant surroundings of Fès Medina are something we take great pride in, and we are thrilled you found them enriching.Your kind remarks about your overall experience are truly appreciated and will be shared with our dedicated team. It is always rewarding to know our efforts contribute to memorable moments for our guests.We hope to have the occasion to welcome you back.Salma Abakhouch, Guest Experience Agent

Response from Property: Beste gast,Wij lezen met plezier dat uw verblijf bij ons geslaagd was.Het doet ons veel plezier dat u tevreden bent over de nette accommodatie en de gunstige ligging van ons hotel. Ons team streeft er altijd naar om een gastvrije omgeving te bieden waar comfort en service centraal staan.Fijn om te horen dat de bereikbaarheid en de faciliteiten in de omgeving aan uw verwachtingen hebben voldaan.Hopelijk mogen wij u in de toekomst opnieuw verwelkomen voor een prettig verblijf.Salma Aboulkhier, Guest Experience Agent

Response from Property: Dear Guest,Thank you for taking the time to send us your rating.We are sincerely sorry that some aspects of your stay did not meet your expectations. Our housekeeping team is dedicated to maintaining the highest standards, and we will review our procedures to address the concerns you highlighted.Additionally, we regret any inconvenience regarding the availability of certain personal care items and appreciate your feedback as we continually evaluate our amenities.The entire team really hopes we can welcome you back on a future occasion.Salma Aboulkhier, Guest Experience Agent

Response from Property: Dear Guest,Thank you for letting us know how satisfied you were with your recent stay.We are delighted you found your accommodations comfortable and well-maintained during your time with us. Our prime location near cultural landmarks and variety of dining options aim to enhance every guest's experience.It is particularly gratifying to hear your recognition of our reception team's efforts, especially Belal, who takes great pride in delivering attentive service. Your appreciation motivates us to maintain these standards.We look forward to your next visit.Salma Aboulkhier, Guest Experience Agent

Response from Property: 尊敬的賓客您好，感謝您選擇入住我們酒店！得知您對客房的全新設計與現代風格感到滿意，我們倍感欣喜。新城區的優越位置為賓客提供了安全舒適的出行環境，而前台團隊的貼心服務與早餐的豐富選擇也讓我們深感自豪。您對街道環境的認可，更印證了我們選址的用心。期待未來能繼續為您呈現摩洛哥傳統與現代融合的獨特體驗。巴塞羅菲斯麥地那酒店全體團隊恭候您的再次光臨！Salma Aboulkhier, Guest Experience Agent

Response from Property: Dear Guest,It’s rewarding to receive this kind review about your recent visit.We are delighted to hear that your experience at Barceló Fès Medina was so enjoyable. Our team takes great pride in maintaining our facilities to the highest standards, and your kind words about the service and cleanliness are truly rewarding. It’s wonderful that you appreciated the restaurant offerings and found our location convenient for exploring the surrounding cafes and cultural sites.Handling events like AFCON with seamless hospitality is always a priority, and we’re thrilled that the vibrant atmosphere added positively to your stay. Knowing you left with such fond memories inspires us to continue delivering exceptional experiences to all our guests.We look forward to seeing you in the future.

Response from Property: Dear Guest,Your comments are important to us; thank you for sharing.We sincerely apologize that your experience fell short in some areas. Cleanliness and the availability of amenities are priorities for us, and we regret any inconvenience caused. Our team has reviewed the administrative oversight you mentioned to prevent future errors. We remain committed to resolving concerns promptly while maintaining professional service standards.We hope to be able welcome you back on a future visit.Salma Aboulkhier, Guest Experience Agent

Response from Property: Благодарим Вас за отзыв о пребывании в Barceló Fès Medina.Приносим извинения за сложности, возникшие во время заселения и в работе электронных систем. Наша команда всегда готова оперативно решать подобные вопросы, чтобы обеспечить максимальный комфорт для гостей.Рады, что Вы оценили выгодное расположение рядом с торговым комплексом и пешую доступность основных достопримечательностей. Отдельно благодарим за упоминание разнообразного завтрака, наши повара действительно уделяют особое внимание качеству блюд и сервису.Надеемся вскоре снова принять Вас у нас.С наилучшими пожеланиями,Salma Aboulkhier, Guest Experience Agent

Response from Property: Dear Guest, Thank you for providing us with your feedback; it is always gratefully received.We're delighted you appreciated our hotel's design and found the decor to your liking. Our team takes pride in maintaining high standards across amenities and service, ensuring every guest enjoys a comfortable stay.However, we regret any disturbance caused during your time with us. Our reception is always available to assist with room preferences for future visits, should you wish to explore alternative accommodations.It's wonderful to know our central position near the UNESCO-listed Medina added convenience to your visit. The vibrant energy of our hotel reflects the cultural richness of Fès itself, making every stay uniquely memorable.We hope to have the opportunity to welcome you back in the future.Kind regards,Salma Aboulkhier, Guest Experience Agent

Response from Property: Dear Carmen,We really appreciate your feedback.We are sorry for any inconvenience you experienced with nearby breakfast options during your stay. Our team strives to ensure all guests have access to dining facilities, and we appreciate your understanding regarding seasonal variations.It’s delightful to know our central location allowed you to explore the historical Medina with ease, and that you enjoyed the sports bar amenities. Your commendations on the cleanliness, service and serene surroundings are a true encouragement to our dedicated team.We hope to have the opportunity to welcome you back for an even better stay. Kind regards,Salma Aboulkhier, Guest Experience Agent

Response from Property: Dear Dora,We really appreciate your feedback.We are sincerely sorry that some aspects of your stay did not meet your expectations. Our team is available around the clock to address any immediate needs, and we regret any inconvenience caused by the delayed response.That said, we are delighted to know you appreciated our prime location in the heart of the historical Medina. It is wonderful that our surroundings contributed positively to your experience.We hope you managed to explore more of our amenities, such as the year-round outdoor pool and our spa facilities designed for relaxation.We do hope to be able to welcome you back in the future.

Response from Property: Dear Guest, Thank you for providing us with your feedback; it is always gratefully received.We're delighted you appreciated our hotel's quality and convenient location near Fez's historic Medina.We hope you had the chance to experience our Jazz Bar with live music and signature cocktails during your stay, a unique feature that complements our guests' evenings.We hope to see you again on your next visit.Very best wishes,Salma Aboulkhier, Guest Experience Agent

Response from Property: Dear Guest,We appreciate receiving this positive review of your stay.We’re delighted your stay with us met your expectations, from the attentive service to the comfort of your room and the variety at breakfast. Our team takes pride in maintaining high standards of cleanliness and ensuring our amenities enhance your experience.It’s rewarding to know our location in the historical Medina quarter allowed you to explore the UNESCO World Heritage Site with ease. We hope the views from your room added a memorable touch to your visit.We look forward to welcoming you back.