Barceló Fès Medina Reviews

Response from Property: Hello Halia, thank you for sharing your feedback. We are glad to hear about your great experience at Barcelo Fes Medina. We are pleased to hear that you enjoyed the convenient location of the hotel and the helpful and friendly staff. Located just 5 minutes away from the train station, the hotel is close to the bus stop to Chefchaouen, making it easy to get around. Our staff also strives to provide the best possible service to our guests. We look forward to welcoming you back soon. Salma Abakhouch, Guest Experience Agent

Response from Property: Dear guests, hello! Thank you very much for choosing to stay in our hotel and leaving your valuable suggestions! We are glad that you were satisfied with your overall experience at the Barceló Fez Medina. We are also delighted that you appreciate our hotel's convenient location close to the magnificent historic old town of Fez, a UNESCO World Heritage Site. Sincerely hope that you can stay again to experience our progress! I wish you a happy life and a smooth journey! Salma Abakhouch, Guest Experience Agent

Response from Property: Cher Jordan,Un grand merci pour votre commentaire élogieux suite à votre récent séjour au sin de notre Barceló Fès Medina.Nous sommes contents que vous ayez passé un bon séjour parmi nous et apprécié notre belle ville.Encore merci d'avoir choisi notre hôtel et nous espérons vous accueillir à nouveau et d'avoir l'opportunité d’excéder vos attentes lors d'une prochaine occasion.Salma Abakhouch, Guest Experience Agent

Response from Property: Hello, dear guest! Thank you for choosing our hotel and leaving your review! We're glad you enjoyed our hotel's convenient location and amenities. Our hotel is adjacent to the train station, providing easy access to various tourist attractions, while we also offer spacious guest rooms and modern facilities, all to ensure you have a comfortable and convenient stay. We look forward to your visit again and wish you a pleasant stay! Zineb Bensouda, Guest Experience Manager

Response from Property: Dear Gustavo Adolfo, First of all, we would like to thank you for choosing our Barceló Fès Medina hotel for your visit to Fez, this is, without a doubt, the best reward for all of us. We are pleased to know that you enjoyed your stay and that the spacious, clean and comfortable rooms, as well as the selection of international TV channels, have met your expectations. The breakfast buffet is one of our strong points and we are glad that you have rated it positively. The friendliness of our staff is something we always try to take great care of, and it is an honor to receive your comments about it. The hotel's convenient location next to the shopping center and facilities such as parking are aspects that our guests usually appreciate, and we are pleased that this was the case. It is a pleasure to be able to offer a service that contributes to such a positive experience. Once again we thank you for your kind opinion of our hotel and we hope to serve you again in the future. Zineb Bensouda, Guest Experience Manager

Response from Property: Dear Anonymous, We regret that some aspects of our hotel did not meet your expectations. We understand that constantly updating the conditions of stay in our hotel is important to meet the needs of guests and we will pay special attention to this. However, we are glad that you found our hotel more comfortable compared to other riads and that you appreciated the quality of our breakfast. Our team tries to provide a variety of delicious dishes that can please each guest. We are also glad that you appreciated the level of comfort at Barceló Fès Medina. We will be glad if you visit us again. Best regards, Salma Abakhouch, Guest Experience Agent

Response from Property: Dear guests, hello! Thank you for choosing our hotel, we are honored to serve you! We regret that you are inconvenienced by the distance between the hotel and the train station. Please understand that the hotel's location is designed to provide guests with a convenient travel option while still enjoying the tranquility of the city. We're delighted that you reviewed our hotel's amenities, such as our gym with exercise bikes, weight training equipment, and dumbbells, as well as our room service, which offers a variety of in-room options and prices. Ultimately, we're glad you were able to enjoy our comfortable accommodations and experience a peaceful night's sleep. Our hotel's location in the historic medina district, surrounded by several World Heritage sites, we hope you will appreciate the unique charm of this city. We sincerely look forward to your visit again. We will provide you with a better accommodation experience and wish you a happy life! Zineb Bensouda, Guest Experience Manager

Response from Property: Dear guests, hello! Thank you for choosing our hotel. It is our honor to serve you! We are glad that you are satisfied with the cleanliness of the room and the accessibility. Barceló Fès Medina is located in the historic Medina district, just 5 minutes from the train station, ensuring our guests can easily visit the surrounding area. We will carry your trust, continue to improve and be ready to bring you more perfect service at any time. We look forward to seeing you again! Salma Abakhouch, Guest Experience Agent

Response from Property: Cher hôte,Nous apprécions énormément le temps que vous avez consacré à partager votre expérience parmi nous.Nous regrettons d'apprendre que le stationnement ait posé problème lors de votre séjour dans notre établissement. Nous tenons à préciser que l'hôtel Barceló Fès Medina offre un parking extérieur gratuit et un parking intérieur payant à un prix raisonnable de 4 euros par jour, afin de répondre au mieux aux besoins de nos hôtes. Encore merci pour votre aimable appréciation sur notre hôtel, nous espérons vous avoir à nouveau bientôt parmi nous.Salma Abakhouch, Guest Experience Agent

Response from Property: Dear guest, thank you for choosing to stay at our hotel! We are sorry to hear that you are unhappy with the location of the hotel. The Barceló Fez Medina hotel is located in the historic part of the ancient city, close to scenic locations and cultural heritage. We understand that each guest's preferences are unique and our goal is to provide a comfortable and convenient stay for all of our guests. We apologize for the inconvenience you experienced during the check-in process. Our hotel always strives to provide fast and efficient service to ensure guests have a relaxing stay. We are sorry that our service did not meet your expectations this time. We will follow up on your feedback to improve our service. I wish you a happy life and all the best! Zineb Bensouda, Guest Experience Manager

Response from Property: 尊敬的賓客，您好！ 感謝您選擇我們的酒店，非常榮幸能為您服務！我們很高興您在Barceló Fès Medina的體驗是如此美好。我們很高興您對我們的酒店、乾淨整潔的房間，以及早餐都感到滿意。請注意，雖然酒店住宿不包括早餐，但我們的網站上有各種特別優惠供您選擇。我們將懷揣着您的這份信任，不斷進步並時刻準備着給您帶來更加完美的服務，期待您的再次光臨！Zineb Bensouda, Guest Experience Manager

Response from Property: Beste gast, Bedankt voor uw mooie beoordeling.Het doet ons plezier dat u ons hotel als netjes en verzorgd heeft ervaren en dat u genoten heeft van de comfortabele bedden.Hartelijke groet,Salma Abakhouch, Guest Experience Agent

Response from Property: Dear guest, thank you for choosing our hotel. It is our pleasure to serve you. We regret that the reception service did not meet your expectations. We are always committed to providing professional and efficient services to our guests. Please accept our sincere apology and rest assured that we will thoroughly investigate and improve this issue. We are glad that you were satisfied with the cleanliness of your room. Our cleaning team is always committed to providing guests with a comfortable and clean accommodation environment to ensure that every guest can enjoy a pleasant stay. We sincerely hope you will come again and we will provide you with better service. Zineb Bensouda, Guest Experience Manager

Response from Property: Dear guests, hello! Thank you very much for choosing to stay at our hotel and leaving your valuable suggestions! We are happy to know that you had a great experience at Barceló Fès Medina. We are very pleased that you were satisfied with our facilities, cleanliness, environment and service. Our team is dedicated to delivering an unparalleled stay and ensuring our guests enjoy modern amenities, well-maintained rooms, a tranquil environment and excellent customer service. Located in the picturesque historic Medina district, just 20 minutes' drive from the airport, Barceló Fès Medina offers facilities such as free Wi-Fi, a well-equipped gym and an outdoor year-round swimming pool, aiming to provide you with an unforgettable stay. accommodation experience. We sincerely hope you can stay again to experience our progress! I wish you a happy life and a smooth journey! Zineb Bensouda, Guest Experience Manager