Cozrum Homes - Selina Residence Reviews

The room was a bit simpler than I had expected but all-in-all fine. It's in a very residential area that comes with a rather unique experience. The staff was very friendly.

The hotel is located next to the market, there are many small shops and many places where they cook street food. The floor in the room was dirty.

I would like to express my deepest gratitude to the booking department, who resolved in my favor the mistake that was made when booking with the address. The person I spoke with on WhatsApp was an extremely pleasant and lenient employee. This made a very, very pleasant impression. The problem was resolved in my favor, which underlines the loyal attitude towards their guests.Thank you, my dears. The room itself is very clean, tidy. Pleasant smelling soap, shampoo and shower gel. No living creatures were noticed in the room.The attitude of the staff is very good.

It is located in a local residence area so you can't call a taxi because the roads are so narrow. Only motorcycles are possible so it is quite inconvenient if you have big luggage. Plus, the hotel staff is not helpful. I asked that person for help but he kept playing games on the phone. I will never stay there.

Hard to find. Clean. Small rooms. Neat market. Cars can’t reach it.

a short stay before flight, clean hotel and quite new. thanks for hosting us ＜3

It’s clean and nice.

Very good

Was good

Overall, the hotel is very nice. The only thing is that it is located inside, but it is extremely quiet and private.

Bad experience! The room is small, just a 1m6 bed, a small wardrobe and a kitchen shelf, the door opens to cover the entire room, the toilet is not equipped with toothbrushes or toilet paper, the homestay also has a sign saying it is for environmental protection, if environmental protection is an option then personal equipment should be left, if anyone wants to protect the environment then they should not use it, but the basics are not available, towels are encouraged to reuse old towels???? The way to the homestay has to go through Ba Chieu market, turning many small alleys that are very difficult to navigate, when reaching the homestay, it is also difficult to go the wrong way several times. I booked the price of 491,000 VND/night (this price has been discounted through the app, the original price is more expensive) The only thing that is good is the receptionist who is cute and enthusiastic.

The hotel is a bit difficult to find, but everything is fine. The owner is friendly and very approachable.

Quiet in a busy area, friendly front desk.

I never expected that such a rubbish hotel could be listed on Ctrip. Because I didn't pay attention to the date when booking the hotel, the hotel I originally booked could only be checked in in the afternoon. I arrived in the early morning and found this hotel temporarily, and began my torturous journey. First of all, the location is remote and you can't take a taxi directly. After arriving, you can only navigate to find it yourself. It feels like a village in the city, which is scary. Then, after a lot of effort, I found it. It's like a rural courtyard. The outside gate was locked. What annoyed me most was that *** Hotel had no front desk and the gate could not be entered. I had no choice but to contact by phone. I couldn't understand Vietnamese. After a long time of tormenting the phone communication, I finally communicated clearly and asked them to wait and ask someone to open the door. Then I stood outside the gate stupidly. I waited foolishly for 20 minutes, but no one came. The second time I communicated, they gave me the password, asked me to open the door myself, and told me the room number. Then the fun started again. They told me that someone already lived in my room, but they were outside. The voice was not working, so I explained for a long time. Fortunately, they were easy to talk to. After going through a lot of hardships, I finally got into the room. I put my things away and lifted the quilt. Wow, it felt like the sheets had never been changed. The dust on the sheets was visible to the naked eye. I won't talk about it. There were also yellow lumps. Men who have had sex should understand. Let's talk about the supporting facilities. Not only was there no water to drink, but there was no toothpaste or toothbrush. They said it was for environmental protection. I can only say 🐮. They waited until dawn and ran away immediately. How does Ctrip review such a rubbish hotel? If you don't read the reviews and book this hotel, just wait to enjoy it.