Ruby Saigon Hotel - Ben Thanh

Ruby Saigon Hotel - Ben Thanh Reviews

Ruby Saigon Hotel - Ben Thanh

269 Lê Thánh Tôn, District 1, Ho Chi Minh City, VietnamView Hotel Details
Ruby Saigon Hotel - Ben Thanh
Ruby Saigon Hotel - Ben ThanhRuby Saigon Hotel - Ben ThanhRuby Saigon Hotel - Ben Thanh
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Ruby Saigon Hotel - Ben Thanh Guest Reviews

3.6/5
36 review
Verified reviews
Location3.7
Amenities3.5
Service3.6
Cleanliness3.6
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All reviews(36)
Positive reviews(10)
Negative reviews(1)
Winterboi
Superior Double or Twin Room
Stayed in Feb 2025
Travel with friends
13 review
5.0/5
Outstanding
Posted on Mar 25, 2025
The place was good and it was clean.
Rithy Chhin
Deluxe Triple Room
Stayed in Feb 2024
Travel with friends
10 review
4.0/5
Very Good
Posted on Mar 9, 2024
The room is clean, the service is also nice and the price is acceptable for me and my friends. ✨🫧
Wong Sau Jun
Superior Double or Twin Room
Stayed in Feb 2024
Travel with friends
25 review
3.7/5
Posted on Apr 1, 2024
very good location but dont expect too much
Guest User
Stayed in Feb 2024
Travel with friends
1 review
3.7/5
Posted on Jun 24, 2024
Very convenient location
Thu huongthi
Stayed in May 2023
Couples
4 review
5.0/5
Outstanding
Posted on Jun 25, 2023
Great location , easy to get food and eẹnoying it
Thi Thuy Nga
Deluxe Double or Twin Room
Stayed in Nov 2023
Family
2 review
4.0/5
Very Good
Posted on Mar 15, 2024
good!
跟晨去旅行
Superior Double or Twin Room
Stayed in Jan 2025
Couples
3 review
3.5/5
Posted on Mar 4, 2025
This hotel is OK, but not every room. We stayed for 3 days. On the first day, we were assigned to a LV6 room. The toilet facilities were old and the water was weak. On the second day, we moved to a LV3 room, which was no problem. However, my room is only suitable for couples because the toilet is open and covered by a curtain.
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Pablo & Desiree
Superior Double or Twin Room
Stayed in Nov 2024
Couples
3 review
3.5/5
Posted on Dec 16, 2024
The room they gave us does not match the photos or what we had booked. They gave us a room on the 7th floor (the elevator only goes up to the 6th, so you have to take the stairs to the last floor). The room was very small, having to stick one side of the bed to the wall. The service was good, the guy who helped us with the suitcases was a 10, the guy at reception was more unfriendly.
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Guest User
Senior Double Room
Stayed in Aug 2024
Solo travellers
3 review
3.7/5
Posted on Oct 4, 2024
It's average, the room is small, the soundproofing is not very good, the room price is relatively cheap, but at this price in Dongguan, you can book a very good room. The room price in Ho Chi Minh is a little expensive.
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Guest User
Stayed in Nov 2024
Other
1.0/5
Posted on Dec 10, 2024
HAD THE WORST EXPERIENCE WITH MY BOOKING. We booked Ruby Saigon a few days ago, and they did not allot us our room. We had booked a superior room, which they said was unavailable due to water logging which they could have called and informed about before I wasted 3 hours in a foreign country, traveling to Ruby only to realise that I'm not getting the booked room. They weren't even courteous to offer us the refund in the 1st place and said I could take the smaller room which I did not book. The receptionist wasn't very accommodating on adjusting something for us. After wasting an hour more & connecting on calls with several people, they agreed to give us refund that too poorly written message where they didnt even mention the problem was from their end. See the image below. However, the guy in the nail parlour apologised and was nice, compared to the receptionist who could have spared us 3-4 hours in a foreign destination. Very disappointed.