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Verified reviews
Location4.2
Amenities4.2
Service4.3
Cleanliness4.3
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All reviews(24)
Positive reviews(13)
Reviews with photos/video(2)
Negative reviews(6)
Yonto DY
One Bedroom Suite
Stayed in Jan 2024
Business travellers
26 review
4.5/5
Great
Posted on Jan 15, 2024
The hotel is a nice part of HCMC that gets you away from the more international core or expat area of district 2. The best part about the place is how quiet it is at night. I also appreciate the breakfast in the morning. The staff are always very helpful with a nice smile to answer your questions.
Kong
Four Bedroom Suite
Stayed in Sep 2024
Travel with friends
5 review
5.0/5
Outstanding
Posted on Sep 23, 2024
Nice view and comfortable room
Response from Property: Dear Valued Guest, Kong,Thank you very much for your very kind staying at Saigon Domaine. We are very glad to have your great review on our accommodation which are strong motivation for us continuing to improve much more. We thanks again and always look forward to welcoming you again.Best regards,Saigon Domaine
Guest User
Four Bedroom Suite
Stayed in Feb 2023
Family
1 review
3.2/5
Posted on Feb 5, 2023
Breakfast was very bad.
Guest User
Two Bedroom Suite
Stayed in Mar 2024
Business travellers
26 review
5.0/5
Outstanding
Posted on Mar 5, 2024
The room is large, the facilities are clean, and the service is good. It is suitable for a group of people.
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Notalonenow
Stayed in Jan 2024
Business travellers
89 review
5.0/5
Outstanding
Posted on Feb 1, 2024
The location of the hotel is very good. It is beautiful to watch the Saigon River flowing slowly.
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YEALIM
Four Bedroom Suite
Stayed in Feb 2023
Family
2 review
1.5/5
Posted on Mar 4, 2023
It was a family trip, from the elderly in their 70s to elementary school students, 3-year-olds, and 5-year-old children. When I arrived, the hotel driveway and surroundings were a sea of water, and the feet of all children and adults were wet in the unknown water. An adult male jumped and was unable to cross the water. I booked a 4-bedroom room with breakfast and a room with a bathroom, but both the room and living room had no lights on the ceiling and there were only lamps, so it was uncomfortable in the dark. I couldn't imagine accommodations without lights these days, but there are all these places. There was a light in the bathroom, but the water didn't come out well, so the whole family had a hard time washing. And the breakfast buffet? Because of this, they said they couldn't use it from the next day, so I looked at the menu and ordered it, but it didn't come properly, so I didn't ask for it again because it was annoying. Other than that, cleaning and furnishings were in good condition, but
Part of the refrigerator is broken. The room had options such as a broken washing machine, but there were some that could not be used properly. Ah! A boat like a means of transportation was also unavailable, so I used Grab or rented a car for the day.
I stayed for 2 nights, but anyway, it's a place I don't want to use again. I'm sorry for the family
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Response from Property: Dear Mr. and Mrs. YEALIM,We are very sorry for the inconveniences.However, as our property is located by Saigon river and your arrival was during the high water tide lasting for several days only.We thank you very much for your kind support.Best regards,Saigon Domaine Residences
Guest User
Two Bedroom Suite
Stayed in Apr 2024
Travel with friends
3 review
2.0/5
Posted on Apr 21, 2024
Not good...
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daniel H
Stayed in May 2024
Business travellers
5.0/5
Outstanding
Posted on May 8, 2024
I have been staying in Saigon Domaine for the past 20 years and will continue to do so in the future. Being close to city center and District 1, but away from the crowd and pollution is incredible. Saigon Domaine is also next to Sai Gon river. The neighborhood is the last one in Saigon to be surrounded by nature. Rooms are actually apartments (the smallest is over 70 m2) and they are furnished with a kitchen, enabling you to cook or buy grocery should you want to. The staff is friendly and helpful. I highly recommend Saigon Domaine and will be back soon!
Response from Property: Dear Valued Guests, Thank you very much for your wonderful review. We are very happy to have your enjoy stay with us. We appreciate you have taken your valued time to share the review. We wish and look forward to welcoming you another chance soon. Best regards, Saigon Domaine
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 25, 2024
The accommodation is surrounded by Saigon river with beautiful views. Quick taxi and grab arriving to pick up you with very reasonable prices. Hotel breakfasts and foods are Ok and opening until to 2PM, or you can use free bicycles going around for discovery of the island or to traditional Thanh Da market or convenient shop Bach Hoa xanh within 1 and half km to buy things for cooking by your self. By the way, there are plenty good restaurants with nice river views nearby in some minutes' walking. We like the hotel swimming pool by the river. Gym and sauna are well maintained, room clean and lovely staff.
Guest User
Stayed in Oct 2024
Family
1.0/5
Posted on Oct 16, 2024
We booked this accommodation due to great reviews however on arrival our group was most disappointed. Our first impression of the accommodation was driving into a horrible basement instead of a grand entrance, which for some reason is blocked off from allowing traffic to pull up. The 3 bedroom apartment met our requirements but everything else disappointed. The breakfast and room service meals were below average. When at breakfast I shooed away flies from the fruit watched on by the cook. When I walked away flies still there and no attempt by staff to shoo them away. The pool area was uninviting, the ground need some care. We had a drink in the bar which had no atmosphere whatsoever, no music playing. The staff were friendly and helpful when booking a tour and and shop staff helpful also. The highlight was a trip on the jet boat into town. This residence could be an amazing place to stay but some changes need to be made to give the place some ambience.
Guest User
Stayed in Nov 2023
Family
3.0/5
Posted on Nov 2, 2023
Services are scaled down compared to 3-4 years ago.Big tv in living room, we cannot watch it, only stands as a stationary. Shuttle bus is only available 3 times a day. No more shuttle ships. No buffet, breakfast at room. No options to choose juice, orange juice only..! I asked the receptions if I can borrow nail clipper, they don’t have it. Washing machine doesn’t have function of dryer. Amenities, shampoo and body gel only. No conditioner… So spacious rooms are nice but their service is terrible. Far from the city centre. Probably this hotel will close soon…
Guest User
Stayed in Aug 2023
Other
5.0/5
Outstanding
Posted on Aug 4, 2023
What a totally hidden gem this place is. Over looking the Saigon river. Lovely gardens, swimming pool, sauna, gym as part of the complex. We had a fully serviced 3 bedroom apartment with large bedrooms, en-suite to master bedroom incl separate toilet with King size bed, and extra bathroom for the other two bedrooms. An extra two toilets as well. Huge lounge, dinning and 12 person balcony. Fully equipped kitchen with washing & drying machine dishwasher etc. I have traveled the world for many years and never found accommodation like this. The staff could not have been more helpful.It is a little out of town 10 mins by taxi. Or for a local experience jump on the 44 local bus 6,000 dong and straight into town 15 mins. There is also a shuttle bus operated by the hotel. I look forward to returning to Saigon Domain my home away from home now.
Guest User
Stayed in Jul 2023
Other
5.0/5
Outstanding
Posted on Jul 6, 2023
Domaine Saigon was recommended to us by a regular visitor to HCMC and we can see why. Each apartment is generous - huge. It has large and comfortable living areas, a kitchen with clothes washer and dryer, stunning bedrooms. The grounds are gorgeous. Staff are fantastic and there is daily daily shuttle buses to HCMC. Why book a hotel room when you can have real luxury!
Guest User
Stayed in May 2023
Other
1.0/5
Posted on May 11, 2023
There was not many people at this hotel/apartments which was good but that was due to its run down appearance. Staff were good especially the gate security. Front of house needed more knowledge and could have been more helpful but friendly enough. Nice views from upper floors. Room was large and clean. This property is not what is represented in the photos and the facility's list. This certainly not Saigon LUXURY eg No restaurant, library, steam room, Buffet breakfast by the river city shuttles at advertised times, now only has one pool, fountains not working and dried up looking dirty and old grounds run down and falling apart. The hotel is wedged between a open air music place and a karaoke night club so do not expect to sleep before 10pm as music is playing full volume. The road this hotel/apartment is located has no footpaths making is very dangerous to walk anywhere with children and the shuttle bus they advertise does not operate as stated on website. In fact they will drop you of in the city weekdays but no pick up and only on Saturdays is there a pickup but at 1.30 pm far to early, it does not operate at all on Sundays. Due to this we found we were spending up to $40 US dollars a day on taxis even just to get to the shops down the road with children you need to take a taxi due to no footpath and a very busy road. The bar area opens at 6am and closes at 1pm which made no sense at all. They show a buffet breakfast and restaurant on the river but this is broken beyond repair and was fenced off for safety of guests as was the outside bar area. Breakfast was delivered to your room and with limited choices (was not the advertised buffet). The American breakfast consisted of one cold egg and sausage that had been cut in two to make two sausages lol bread was stale, and one piece of bacon cut in three to make three pieces also cold most days when delivered ( please see photos). We asked to see the manager about the breakfast sit but he refused to front and kept being told he was not there or it was his day off, Very pathetic. All facility's were very run down and or out of order. One pool was completely missing and had been filled in with dirt and grassed over WOW. Kitchen was old and tired and had to ask for a toaster to be put in the room also no Microwave.
Guest User
Stayed in Oct 2022
Travel with friends
2.0/5
Posted on Oct 10, 2022
Nice apartment, not so nice neighbor hood These apartments are lovely and spacious. The local area doesn’t offer much to the traveler though. You’re a long way from anything. There aren’t places or shopping in walking distance to visit. The restaurant’s nearby don’t cater to the tourists. The roads are dangerous as the footpaths are non existent and the traffic on the road is busy. The breakfast at the apartments was very ordinary too. The pool looked nice but even though we had paid for multiple nights, we left after one. We didn’t feel particularly safe out on the streets.
Response from Property: Dear W4156YZjaned, Thanks for the reviews. By the way, our premises located the heart of Thanh Da peninsula island within Ho Chi Minh city. This is the last green area in the city. There are plenty of articles on the internet writing about the location. Thanh Da island also known a haven F&B areas where most restaurants take advantage of beauty Saigon river to develope business. Moreover, Food & drinks costs are much less expensive than in town, district 1 or district 2. Yes, The traffic are more busy now as the peninsula are better known. We wish you had another revisit this area and thank you very much for your kind attention and support. Best regards, Saigon Domaine Residences