Harbour Plaza Metropolis

Harbour Plaza Metropolis Reviews

Harbour Plaza Metropolis

No.7 Metropolis Drive, Hung Hom, Yau Tsim Mong District, Hong Kong, ChinaView Hotel Details
Harbour Plaza Metropolis
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Harbour Plaza Metropolis Guest Reviews

4.4/5
Very Good
7056 review
Verified reviews
Location4.5
Amenities4.3
Service4.4
Cleanliness4.5
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All reviews(7056)
Positive reviews(6669)
Reviews with photos/video(1931)
Easy to get around(1109)
Close to metro(445)
Nice sea view(295)
Convenient for shopping(264)
Friendly front desk staff(170)
Stayed multiple times(90)
Great swimming pool(68)
Negative reviews(387)
Cozyli
Superior Twin Room
Stayed in Jun 2024
Travel with friends
29 review
3.5/5
Posted on Jul 13, 2024
Is a very old hotel. Drainage got issued, water flowed very slowly, so we got a room upgrade. The lights in the room are dim and the power point is limited. Other than the location is good, will not go back again.
Response from Property: Dear Guest,Thank you for taking the time to share your comments.Please accept our apologies for not meeting your expectations.Rest assured that we have shared your comments with the concerned department head for further improvement.We look forward to welcoming you back in a not so distant future.Yours sincerely,The ManagementHarbour Plaza Metropolis
Anonymous User
Superior Room
Stayed in Jun 2024
Couples
58 review
5.0/5
Outstanding
Posted on Jun 30, 2024
Really good stay here, very nice hotel. Fantastic view and pool and breakfast. Would definitely recommend
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Guest User
Superior Room
Stayed in Jun 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Second time staying here and I enjoyed it both times. Fantastic service from the staff and nice facilities (pool, jacuzzi, gym, sauna). Room is a decent size for Hong Kong and is designed with the customer in mind. Would come back again!
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Anonymous User
Superior Room
Stayed in Jun 2024
Family
9 review
5.0/5
Outstanding
Posted on Aug 2, 2024
Booking for the normal room but got upgraded to the suite room. Cozy and spacious room that I have ever stayed in Hong Kong with small living room and kitchen. Would recommend and definitely come back to same hotel again
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Cesar Rojas C
Superior Room
Stayed in Jun 2024
Couples
22 review
4.2/5
Very Good
Posted on Jun 10, 2024
Nice location, near from metro station. No water bottles neither tooth brush.
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
TASIU IBRAHIM
Superior Room
Stayed in Oct 2024
Solo travellers
24 review
5.0/5
Outstanding
Posted on Oct 23, 2024
I really happy for staying in this great hotel, the place is clean and nice area that you can get everything things. And also I like to thanks trip.com for making this happen without them I can’t get a great deals like that. thanks alot 👍
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Kevin HZ
Superior Queen Room
Stayed in Apr 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Apr 23, 2024
Friendly service from the front desk during check-in and checkout. The room was fine. Everything was clean and the smell was fine. The local is convenient for getting around HK.
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Mairead O Dowd
Superior Room
Stayed in Apr 2024
Couples
21 review
4.7/5
Amazing
Posted on Apr 7, 2024
Had a wonderful time at this hotel. The beds were very comfortable and the room was cleaned daily. Can’t fault it. Would highly recommend. It is also situated right beside a metro stop which was very convenient for travel around the city!
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Guest User
Superior Room
Stayed in Aug 2024
Family
2 review
4.7/5
Amazing
Posted on Aug 24, 2024
设施:ok 卫生:ok 环境:ok
Guest User
Superior Room
Stayed in Oct 2024
Couples
1 review
4.5/5
Great
Posted on Oct 4, 2024
Friendly but it lacks courtesy perks like bottle water, toothbrush/toothpaste, etc. Be prepared to buy your own water and stuffs
Response from Property: Dear Guest,Thank you for taking the time to share your comments.In response to implementation of “Regulation of Disposable Plastic Products” by the Hong Kong Government, and also support environmental protection efforts, hotel shall no longer provide single-use plastic amenities in guest room starting from 22 April 2024.We look forward to welcoming you back in a not so distant future.Yours sincerely,The ManagementHarbour Plaza Metropolis
Guest User
Superior Room
Stayed in Sep 2024
Business travellers
2 review
2.5/5
Posted on Oct 4, 2024
Nestled in a shopping mall next to Hung bum metro station and PolyU with a spectacular view from the breakfast place, I had high expectations. The room was good enough (just) but the power sockets were useless for a power system from a laptop as they were sunk into a table. There was no toilet brush, the first time ever in China. The air temperature control didn’t work and was way too cold with air temperatures of 32C outside but far too cold to sleep inside. The worst breakfast I ever had and I can assure the reader that English breakfast can be dire but this was much worse. The food was cold and inedible with no fresh wonton as my excellent hotel in Shanghai had but the worst thing was the stewed black tea (no selection of teas) and the burnt coffe in urns. I haven’t stayed in such a last century place since the last century. Where was the espresso/latte machine? For the high price (double what the radisson blue in new world Shanghai charged, this should be downgraded to 3*.
Response from Property: Dear Guest,Thank you for taking the time to share your comments.Please accept our apologies for not meeting your expectations.Rest assured that we have shared your comments with the concerned department head for further improvement.We look forward to welcoming you back in a not so distant future.Yours sincerely,The ManagementHarbour Plaza Metropolis
Guest User
Superior Queen Room
Stayed in Sep 2024
Business travellers
48 review
5.0/5
Outstanding
Posted on Sep 27, 2024
ideal choice for travelers. With its perfect location, comfortable accommodations, I would definitely recommend it for anyone visiting hk
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Guest User
Superior Room
Stayed in Apr 2024
Couples
8 review
4.7/5
Amazing
Posted on Apr 19, 2024
Good room , close to the metro station , the TV is a bit old , bed is so comfortable
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis
Anson
Superior Queen Room
Stayed in Sep 2024
Couples
2 review
3.7/5
Posted on Sep 18, 2024
Long wait at the check in counter. Room was ok overall but there were some small flies inside the bathtub. Someone, believed to be hotel staff rang the doorbell twice at 930 in the morning and even came into our room, then they noticed us in the room. But somehow ridiculous got awaken by someone in the early morning.
Response from Property: Dear Guest,Thank you for taking the time to share your comments.Please accept our apologies for not meeting your expectations.Rest assured that we have shared your comments with the concerned department head for further improvement.We look forward to welcoming you back in a not so distant future.Yours sincerely,The ManagementHarbour Plaza Metropolis
Jeerawas
Superior Room
Stayed in Apr 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 17, 2024
Great location. Greate service. Great staff. the hotel is closed to everything.
Response from Property: Dear Guest,Thank you for your support. Please rest assured that we will continue to optimize our facilities and service. We do look forward to welcoming you back in the not too distant future. Yours sincerely,The ManagementHarbour Plaza Metropolis