Lovely stay, clean and a good breakfast. Beds were comfortable and staff accommodating. Unfortunately the cleaning team thought it would be ok to steal my sunglasses that I accidentally left behind, Instead of handing them in. When I asked no one had handed them in so they have in-fact been stolen I’m not impressed what happened to respect?
The staff at reception didn’t even bother to investigate just said nothing has been handed in and basically that was the end of the conversation.
I will be emailing them again directly as they haven’t bothered to respond to the email I sent on the 22nd in regards to my sunglasses.
This was my second time staying at the property. It’s a very convenient place to stay as it’s joined onto the Gatwick North Terminal. The rooms are clean, modern and spacious, however, the floorboards do need replacing as they’re starting to creak. The breakfast is nice which offers a good selection of food including fresh pastries, tea/coffee and a fry-up. However, on the day I stayed, they only had vegan sausages with no other option of pork sausages. I questioned the management why this was, but gave me a very lame excuse of why they didn’t have any. This was the only downside throughout my stay however. Will stay again.
Picked this hotel as it is very close to Gatwick North Terminal, only 2 minute walk away.
I checked in and was first assigned a room, I walk in and it had not been cleaned at all, towels on the floor, bed not made and bottles opened on the table. I went back to reception and they were very nice and apologetic, they kindly told me that they have upgraded my room and apologised for the inconvenience. The new room which I was assigned looked very much like the room I had paid for, not sure what the upgrade was, but at least it was clean this time.
In terms of the price, it’s very expensive but what the hotel lacks in cleanliness, it makes up for in location. I’ll probably save my money next time and stay at the Premier Inn across the road.
Great
290 reviews
9.1/10
Price from
£124
per night
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Stayed for an early morning flight from LGW. The staff was nice and helpful. The room was clean and have enough amenities. The food was ready from 6 am, but the taste was not that great. They provide airport shuttle service for a fair price.
OK for a stay close to Gatwick Airport and within minutes walk to Horley Rail Station with connections to London and the airport. The hotel does not operate a 24h desk so late arrivals need to be arranged in advance
Brilliant location, only 5 minutes by bus from/to Gatwick Airport with a bus stop located outside the Guest House. My flight arrived after midnight, but after calling them 24 hours in advance, letting them know they left my room keys in a safe place. Very well informed of how to get there. It's a family run business, and they do care about their customers! Opted in for a continental breakfast, and I was also offered a homemade cake for free!
The place does show its signs of age and will definitely benefit from having a renovation. But otherwise, everything else was fantastic!
The service attitude was mediocre. I didn’t bring my charging plug adapter. They didn’t lend it but only sold it. I was only given bread for the breakfast I ordered. After negotiation, I was given British sausages and scrambled eggs. I almost had to pay extra...
Wonderful place! We really loved our time here, even though it was only for a day! If we didn't have a flight to catch, we would have extended our stay. The house is in an excellent location, beautiful area, easy walking distance to pubs, restaurants, and cafes. Very close to the airport, which made taking our flight the next day an easy and stress free process. The Lawn has an interesting history, and they provide a lovely folder in the room which explains it all, while also including any information your might need for your stay. The room itself is cosy, clean, and full of charming touches. Breakfast the next day was also a treat. Quasim and his wife are so friendly and made sure our stay was as nice as possible.
Great manor-style hotel with large and comfortable rooms. The restaurant and bar taste good. The staff are friendly and enthusiastic. The parking is convenient and free. Originally, it was a noble manor, with a large private territory and beautiful surroundings.
Very Good
95 reviews
8.5/10
Price from
£74
per night
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7.4/10
DDavid CuttsVery convenient for Gatwick airport. Good nights s sleep. Friendly staff. Good breakfast. Would stay there again. Very good value for money.
Kkouki2828From the airport to the hotel, the bus is very convenient, the bus stop is parked at the entrance of the hotel, 2 pounds per person. It is still possible to catch a plane for one night.
Hygiene: One dining: There are no restaurants around, and there is a small supermarket in a gas station. There is a large supermarket about 1 km walk.
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