Aloft Houston Downtown

Aloft Houston Downtown Reviews

Aloft Houston Downtown

820 Fannin St, Houston, United StatesView Hotel Details
Aloft Houston Downtown
Aloft Houston DowntownAloft Houston DowntownAloft Houston Downtown
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1 night

Aloft Houston Downtown Guest Reviews

3.7/5
107 review
Verified reviews
Location3.7
Amenities3.7
Service3.7
Cleanliness3.7
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All Reviews(107)
Positive reviews(78)
Negative reviews(29)
Choong
Aloft King Room
Stayed in May 2024
Business travellers
5 review
4.0/5
Very Good
Posted on May 12, 2024
Clean comfortable hotel in the middle of the city
Guest User
Aloft King Room
Stayed in Dec 2023
Friends
2 review
5.0/5
Outstanding
Posted on Jan 23, 2024
Great hotel and service. Great location with fun things to do
Guest User
Aloft King Room
Stayed in Jul 2021
Couples
1 review
5.0/5
Outstanding
Posted on Jul 31, 2021
Very clean and safe! Everyone there was great and helpful. Best parking is across the street 803 Fannin.
Crizzle
Aloft King Room
Stayed in Jul 2021
Couples
3 review
5.0/5
Outstanding
Posted on Jul 6, 2021
They have a 24 hour pool on the rooftop that is amazing over Houston so excited went there for a party for Fourth of July and had to book my own room todaySo you have to come to Houston you have to check it out you have to be at the aloft
Michelle
Aloft King Room
Stayed in Oct 2021
Couples
3 review
5.0/5
Outstanding
Posted on Oct 14, 2021
Great location.
Guest User
Aloft King Room
Stayed in Mar 2024
Couples
11 review
1.5/5
Posted on Mar 19, 2024
Hygiene: Dust can be seen everywhere in the room, and there is a strong sewer smell. Service: Unprofessional service. It took two days of communication to change the room before the result was received. When I checked in, the deposit charged me a thousand dollars for the first time. The front desk found out that it was a mistake. The room has no windows that let in sunlight, and it’s no different from living in a basement.
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Guest User
Aloft King Room
Stayed in Sep 2022
Couples
3 review
5.0/5
Outstanding
Posted on Oct 22, 2022
Clean and friendly hotel. Great location and very nice to stay. There was no restaurant for breakfast, but it was okay to eat simple food sold on the first floor.
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Cory
Stayed in Apr 2024
Business travellers
2.0/5
Posted on Apr 5, 2024
The shower and toilet was combined in 1 space, the handheld shower head did not tilt so the toilet, toilet tissue got soaked, water sat on opposite side of shower all night and if I had to use bathroom in middle of night I had to put on shoes because shower floor still had standing water. So all in all the roll in shower was awful. The mini fridge was just sitting on the floor alone with nothing surrounding it, it was just there, kinda weird but at least it worked. Shower situation was the absolute worst though
Robert
Stayed in Feb 2024
Friends
5.0/5
Outstanding
Posted on Feb 27, 2024
Iyana I hope I spelled it right. Was so nice. Check in was so easy. Rooms where clean. We will be back next year
Sekou
Stayed in Feb 2024
Family
3.0/5
Posted on Feb 2, 2024
Check in was terrible the agent clearly did not care . I did not feel welcomed at all . Very rude and not hospitable at all .i Would only stay again if I have no other options around .
Phillip
Stayed in Jan 2024
Couples
5.0/5
Outstanding
Posted on Jan 22, 2024
The Staff was very nice and helpful especially Niesha. And Iyana is very helpful also and the valet crew was awesome George and SARAH and give SARAH a bigger coat please and thank you
FRANCIS
Stayed in Jan 2024
Other
1.0/5
Posted on Jan 17, 2024
Room was very cold and no way to increase the temperature. Called for service and no one showed up.Told at check in that only one $50.00 was needed for parking but was charged twice.
Marquita
Stayed in Dec 2023
Business travellers
5.0/5
Outstanding
Posted on Dec 5, 2023
I love this Aloft! The team here is so sweet and polite, Quinton, Chris, Nyiesha, Christian are all amazing!
Janise
Stayed in Dec 2023
Family
5.0/5
Outstanding
Posted on Dec 5, 2023
We had a time. The front desk rep for the evening check-in 12/2/23, and the front desk rep for our checkout 12/4/23 were awesome. Whatever we needed they assisted. I highly recommend this location. It was convenient in walking distance to everywhere.
Verified traveler
Stayed in Dec 2023
Business travellers
5.0/5
Outstanding
Posted on Dec 4, 2023
The front desk staff were ABSOLUTELY amazing. They made us feel welcome from the moment we checked in and chexked in on us each time we went out to ensure that we did not need anything. The reason I did not give 5 stars for cleaniness is because the initial room that I was given had a smokey smell, which should have been caught and an air cleansing bomb should been used when the room was cleaned. However, the feont desk apologized profusely foe the smell and for having ti put me on a different floor than my party. They quickly reassigned me a new room, which was very clean.