Hotels Near Market Square Clock Tower in Houston

We chose this hotel for its central location to all the spots we planned on visiting. And it did not disappoint. The room was very clean. The front desk was courteous and had answers to all our questions. Would recommend the bistro to everyone. Get eats, Great pre game atmosphere. Will recommend to others.

The pool area was family friendly and the reservations prevented over crowding. The rooms were spotless and all the restaurants were great. Location is central to everything downtown. Highly recommend.

The location is probably the best part. It is connected to the convention center and there is also so many restaurants and food trucks so close by and there are some connected to it as well. It’s very clean and I would definitely stay here again.

The young man that checked me in was unbelievably nice. The hotel room is huge as well as the bathroom. There are many restaurants located close by and the highways were easily accessible. There is a parking deck that you have to swipe in and out of but luckily I was offered free parking since it was my first time to Houston.

This hotel is very cost-effective. The hotel rooms are large and the facilities are relatively new. The service and sanitation are very good. Very close to Rice University. There is a parking lot inside the hotel. There is a good Chinese restaurant nearby.

The room is large; the supporting facilities and equipment are good. It is equipped with a Dyson hair dryer and a kettle that Chinese people like. But my people live I feel super bad: 1.) I arrived at the hotel on a long-distance international flight 2:30 minutes earlier than the stipulated 3pm check-in time. Jalisa, the check-in service staff, told me very forcefully that if I wanted to check in in advance, I would have to pay US$75💲 There was nothing negotiable room. 2) After finding another service staff to explain the situation and help us check in, they were told that we had to pay 5 days of room charges and a deposit of US$400 (I paid all 5 days of room charges when booking with Ctrip) and needed to check and wait. ⌛️I also actively called Ctrip, and 1 hour and 30 minutes have passed since the check-in procedures were completed. 3.) The hot water was not hot when I took a shower on the first day I checked into the hotel. I couldn’t take a shower and called room service. A repairman came to fix it and the hot water was a little hotter. I thought the hot water ♨️ should continue to be maintained the next day. Unfortunately, there was still no hot water the next day♨️ I took a shower and called Room service. No one answered the phone. I called the front desk 7 times in a row and no one answered. I had to go downstairs to the hotel front desk to report the hot water problem (same experience) Jalisa’s attitude was also super bad👎 She just said very coldly that I will take note of your needs. I then asked when someone will come to help me fix the hot water problem. The answer was that I don’t know because it was late (9:00 local time). 45pm) I said that the hotel has 24-hour service, but she said no and kept giving you all kinds of excuses. I was very angry. At this time, a male service staff next to me (after completing the service procedures for another guest) looked at me. Go down and help me, inform me that I will contact someone to repair it and ask me to go back to the room to wait (with the help of the male service staff, I got hot water after about 10 minutes♨️ and can take a shower) 4.) In the following days, whenever I pass by the front desk, I will go back to the room and wait. When I met Jalisa (the front desk clerk), she gave me a cold look. This is my stay experience of 6 days and 5 nights.😅😅

It was very convincing to wake up and have breakfast down stairs every morning. The staff were very friendly and delivered top tier customer service. I would definitely stay here again.

The hotel is good and has been staying here. There is a Hong Kong guy who speaks Chinese at the front desk. The people are very nice. There are some restaurants around, as well as gallaria, and it is convenient to eat and eat. Traveling with children is very good, the bed is big. Breakfast is average. The room has a coffee machine and a microwave.

1. *DoubleTree by Hilton Hotel & Suites Houston at the Galleria IS THE FIRST HILTON-MANAGED HOTEL I'm STAYING IN WITH SUCH UNHOSPITABLE AND UNPROFESSIONAL FRONT OFFICE STAFF. 2. The front office staff, unfortunately, are a new guest’s first contact but they lack professionalism and decorum. First impressions last forever, they say. 3. They don’t wear name tags at the front office (except Pinky Pradhan), so they carry on providing sub-standard services in anonymity. 4. THE RESTAURANT STAFF ARE ALL SO CORDIAL & SO NICE. 5. The food was excellent. 6. The facilities are super (gym and pool) except that the lifts are so slow and were perpetually being fixed for the seven nights I stayed there. 7. Only one electric power outlet (charging point) in the King size room, which was far from the work desk. So, laptop use was not fun. I was on a business trip, not on holiday 8. I was told that a guest has to be Hilton Honors DIAMOND to qualify to have a bottle of water in your room...amazing! I chose the hotel because of its proximity to JW Marriott, venue of my training, so I could do a few minutes' walk to and fro. I wish I stayed at the Marriott. I may not recommend DoubleTree by Hilton Houston at the Galleria to any one I care about.