Hoylake Hotels with Breakfast

I wish trip advisor allowed half stars, as this would have been a 3.5 star for us. It was a mixed experience. The hotel location was perfect and the room was great, albeit a little small. The breakfast was great in our opinion, and the lady who coordinated it was just brilliant - an exemplar of good customer service. We had issues with the daily housekeeping (beds not made for days, new towels chucked on the ground). The staff when we gave the feedback were indifferent and seemed to lack any response in action (i.e. we were told it was being passed on). There also seemed to be a lack of willingness to address loud guests and serious smoking issues we had on the first few nights. However, the save for us was when we escalated to management they responded brilliantly and our issues were remedied. We stayed for two weeks, and only escalated on the 3rd last night, otherwise it would have been a 1-2 star rating from us. Wish we had done this earlier (not that we should have to). Hoping this is just some issues now that hotels are picking up post pandemic. We would given them another shot, but hope the customer service and housekeeping improved significantly.

When you stay at Green Lodge, Wirral by Marston's Inns in Wirral, you'll be near the beach, within a 5-minute drive of Royal Liverpool Golf Club and West Kirby Beach. This inn is 12.3 mi (19.9 km) from Anfield Stadium and 12.7 mi (20.4 km) from Liverpool ONE.Take in the views from a garden and make use of amenities such as complimentary wireless internet access.At Green Lodge, Wirral by Marston's Inns, enjoy a satisfying meal at the restaurant. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.Free self parking is available onsite.Stay in one of 6 guestrooms featuring flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have bathtubs or showers and hair dryers. Conveniences include desks and electric kettles, and housekeeping is provided daily.