Atour Hotel (Huangshan Ancient Street, Xin'an Riverside) Reviews
Atour Hotel (Huangshan Ancient Street, Xin'an Riverside)
Building 1, Huipai Food Street, Tunxi District, Huangshan, Anhui, 245000, ChinaView Hotel Details
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Atour Hotel (Huangshan Ancient Street, Xin'an Riverside) Guest Reviews
4.7/5
Outstanding
1248 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1248)
Positive reviews(1212)
Reviews with photos/video(164)
Delicious breakfast(113)
Friendly front desk staff(106)
Classy environment(104)
Convenient parking(71)
Perfect for business trips(35)
Nice toiletries(15)
Stayed multiple times(10)
Has rooms for families(5)
Negative reviews(36)
JinWoei
Superior Double Room
Stayed in Nov 2024
Solo travellers
2 review
4.7/5
Amazing
Posted on Dec 18, 2024
The hotel is also a library. Really fantastic! The hotel is by the river, strolling by the river is really enjoyable.
Response from Property: 尊敬的賓客,您好!記憶中的美好,如同心頭的一絲暖意,我們願意成為您旅途的一個美好點滴,想起來就忽然笑了起來那種~
Abby Walklett
Jimu Family Room
Stayed in Jun 2024
Travel with friends
3 review
4.7/5
Amazing
Posted on Jul 26, 2024
Atour hotel is a beautiful hotel, with nearby restaurants, a 45 minute walk from Old Tunxi street, a 30 min drive from Huangshan train station. The staff were super friendly, the room was great with an exceptional washroom, great air con. I would definitely stay here again if I visited Huangshan.
The service is good from front desk to restaurant staffs. Room is clean n I love the fact all non smoking rooms. I really enjoyed my stay and breakfast was good and hearty.
Response from Property: Appreciate for ur comments!Welcome to visit HUANGSHAN again.
Fiona+jia
Elegant Double Room
Stayed in Nov 2024
Business travellers
52 review
5.0/5
Outstanding
Posted on Feb 8, 2025
Atour is really good, I like its pillows and mattresses the most. It's really comfortable. As a business trip, it is a good choice. I'm thinking of buying a pillow of the same style.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your enthusiastic review! We are very happy and grateful for your affirmation of our hotel. We will continue to maintain high standards of service quality to provide you with a comfortable, safe and pleasant stay experience. Thank you for your support and trust!
Guest User
Superior Room (2 Beds)
Stayed in Jan 2025
Business travellers
29 review
5.0/5
Outstanding
Posted on Feb 12, 2025
The front desk service is very good. The hotel is clean and sanitary. There is tea served when checking in and warm water when checking out. There are many books in the Zhuju in the hotel lobby. There is late-night porridge. They greet guests proactively when they see them. There is a parking lot at the door. The hardware facilities are very complete. The breakfast is delicious. It is very convenient to take a taxi around.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! Thank you for staying at Huangshan Tunxi Old Street Xin'an River Atour Hotel. Thank you very much for your affirmation of us. It is our honor to bring you wonderful memories! Making every guest who comes to our store feel comfortable, at ease and happy has always been our goal. We need your support and companionship on our road to growth. Thank you again for staying with us and wish you good work and a happy family.
joe_y
Superior Double Room
Stayed in Dec 2024
Family
14 review
4.0/5
Very Good
Posted on Feb 4, 2025
When traveling for a long time, I choose Atour, mainly focusing on the bedding. Quite satisfied
Original TextTranslated by Google
Response from Property: Dear guests, hello! There are hundreds of flowers in spring, the moon in autumn, cool breeze in summer and snow in winter. If you have no worries in your heart, it is a good time in life. May you have a clear morning and a leisurely evening, and may your dreams follow your heart and your heart be fulfilled with your dreams.
Guest User
Superior Room (2 Beds)
Stayed in May 2024
Business travellers
50 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The environment is clean and tidy, and the service attitude of the lady at the front desk is very good
Original TextTranslated by Google
Response from Property: We met by chance. You chose us by chance. There are too many choices in life. Every choice is a kind of fate. Thank you for the fate that allowed Duoer to meet you. Your satisfaction makes us full of motivation. Looking forward to meeting you next time ~
Guest User
Superior Room (2 Beds)
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
I was deeply moved by the Atour Hotel in Huangshan. I stayed at the Atour Hotel in Huangshan on a business trip on the 24th. I originally planned to return to Fei on the 26th. Due to the heavy rain in Huangshan, I received a notice that all high-speed trains on the 26th and 27th were canceled due to work reasons. , I had to return to Fei on the 27th, so I came to the front desk to ask about the high-speed rail situation and if there was any other transportation to Fei. After knowing my situation, Manager Wu at the front desk took the initiative to add me on WeChat and help me contact her. At about 9 o'clock in the evening on the 26th, I received a message from Manager Wu saying that the high-speed rail to Fei will be connected on the 27th. He sent me a screenshot of the high-speed rail schedule and asked me if I need to contact the car in advance to get the high-speed rail. I’m really touched. Like my family, I give Yaduo a thumbs up👍🏻
Original TextTranslated by Google
Response from Property: We met by chance. You chose us by chance. There are too many choices in life. Every choice is a kind of fate. Thank you for the fate that allowed Duoer to meet you. Your satisfaction makes us full of motivation. Looking forward to meeting you next time ~
Zhuanjiaoyujianxiaoyaojing
Superior Room (2 Beds)
Stayed in May 2024
Travel with friends
3 review
2.0/5
Posted on Jun 19, 2024
Unexpectedly, on the last day I stayed at Yaduo, I was bitten by fleas on both legs.
Atour has always been trusted. This time I was really disappointed. There were fleas in the room, and my sister and I were both bitten. I told the front desk clerk when I checked out, and the waiter's attitude was very good. We left our phone number and told them to contact them if we felt unwell, that's all.
Original TextTranslated by Google
Response from Property: We met by chance. You chose us by chance. There are too many choices in life. Every choice is a kind of fate. Thank you for the fate that allowed Duoer to meet you. Your satisfaction makes us full of motivation. Looking forward to meeting you next time ~
Guest User
Superior Room (2 Beds)
Stayed in May 2024
Family
4 review
5.0/5
Outstanding
Posted on Jun 15, 2024
This time I took my family on a trip. Fortunately, I had your enthusiasm and friendliness. Otherwise, I wouldn’t have dared to set foot in Anhui. Thank you~
Original TextTranslated by Google
Response from Property: We met by chance. You chose us by chance. There are too many choices in life. Every choice is a kind of fate. Thank you for the fate that allowed Duoer to meet you. Your satisfaction makes us full of motivation. Looking forward to meeting you next time ~
Guest User
Jimu Double Bed Room
Stayed in May 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Jun 12, 2024
The room is clean and the front desk service is very good. It's very close to the river and very convenient for walking.
Original TextTranslated by Google
Response from Property: We met by chance. You chose us by chance. There are too many choices in life. Every choice is a kind of fate. Thank you for the fate that allowed Duoer to meet you. Your satisfaction makes us full of motivation. Looking forward to meeting you next time ~
Feishanghuhu
Superior Double Room
Stayed in May 2024
Solo travellers
41 review
5.0/5
Outstanding
Posted on Jun 9, 2024
The most valuable asset of Atour Hotels in each city is not their excellent and comfortable bedding, but every outstanding employee. They make the brand shine and are very valuable.
Original TextTranslated by Google
Response from Property: We met by chance. You chose us by chance. There are too many choices in life. Every choice is a kind of fate. Thank you for the fate that allowed Duoer to meet you. Your satisfaction makes us full of motivation. Looking forward to meeting you next time ~
flysheep73
Elegant Double Room
Stayed in May 2024
Business travellers
19 review
5.0/5
Outstanding
Posted on Jun 5, 2024
Before coming here, brush Ya Duo’s pillow on your breasts
Come back and experience it
The hotel is very clean and the service is very warm
Forgot to bring the charging cable? The waiter will send the robot to the room.
The pillow lived up to its name and I slept very comfortably.
The laundry room in the gym is very thoughtful
Breakfast is also very good value for money, with rich varieties, including freshly made wonton noodles, etc.
It's nice to have a feeling of going home
Original TextTranslated by Google
6/9
Response from Property: We met by chance. You chose us by chance. There are too many choices in life. Every choice is a kind of fate. Thank you for the fate that allowed Duoer to meet you. Your satisfaction makes us full of motivation. Looking forward to meeting you next time ~
Guest User
Superior Double Room
Stayed in Jun 2024
Business travellers
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
The room was clean and tidy. The front desk service attitude was excellent.
Original TextTranslated by Google
Response from Property: We met by chance. You chose us by chance. There are too many choices in life. Every choice is a kind of fate. Thank you for the fate that allowed Duoer to meet you. Your satisfaction makes us full of motivation. Looking forward to meeting you next time ~