Huizhou Huiyang Xindu Metropolis Atour Hotel Guest Reviews
4.8/5
Excellent
958 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.8
Amenities4.8
Service4.8
Cleanliness4.8
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All reviews(958)
Positive reviews(951)
Reviews with photos/video(131)
Friendly front desk staff(135)
Delicious breakfast(132)
Convenient parking(62)
Large rooms(58)
Well decorated(48)
Perfect for business trips(48)
Would stay again(29)
Awesome gym(7)
Negative reviews(7)
便利
Guestroom (Double Bed)
Stayed in Aug 2024
Business travellers
14 review
4.0/5
Very Good
Posted on Sep 23, 2024
Good service. The recipient is supper helpful. Good location for me to traveling around. I like it a lot
Response from Property: 看到親親的評價,應該是5分才對,嗚嗚~和您在旅途之中相遇是朵兒的榮幸,而能在短暫的旅途中給您一份舒適與快樂,是朵兒最大欣慰,朵兒相信我們已經結下了不解之緣,朵兒希望您能和朵兒一起守護住這段來之不易的緣分。期待為您的下次魅力惠州之旅提供服務。
Guest User
Elegant Queen Room
Stayed in Nov 2024
Couples
7 review
5.0/5
Outstanding
Posted on Jan 1, 2025
房间很大The room is large, clean and sanitary, the front desk service is warm, and breakfast and midnight snack are rich.Robots can deliver meals. It is recommended to stay.
Response from Property: 看到您的好評小夥伴開心極了!衹要您住的舒服,朵兒覺得付出再多也是值得的。和您在旅途之中相遇是朵兒的榮幸,而能在短暫的旅途中給您一份舒適與快樂,是朵兒最大欣慰,朵兒相信我們已經結下了不解之緣,朵兒希望您能和朵兒一起守護住這段來之不易的緣分。期待為您的下次魅力惠州之旅提供服務
boris
Elegant Queen Room
Stayed in Oct 2024
Family
7 review
5.0/5
Outstanding
Posted on Dec 1, 2024
several trip to huizhou also live in xindu metropolis atour, the experience is good, so this time bring my family to atour, the service is remain unchanged, excellent, room is clean and the reception, room serive is good, and there is a free meal start at around 9pm to 11pm.
Response from Property: 看到朵友簡單而又深厚的好評真的是好激動呢,而且還這麼認可我們的服務~我們力求為每位朵友提供最為貼心細緻的服務,帶來超值的體驗,您的鼓勵是對酒店最大的支持和鼓勵,我們會用心服務好每一位客人,期待和您的下次相遇。
call2vn
Elegant Queen Room
Stayed in Oct 2024
Business travellers
29 review
4.2/5
Very Good
Posted on Nov 12, 2024
Nice hotel but far the centre of huizhou
Response from Property: 看到親親的評價,應該是5分才對,嗚嗚~和您在旅途之中相遇是朵兒的榮幸,而能在短暫的旅途中給您一份舒適與快樂,是朵兒最大欣慰,朵兒相信我們已經結下了不解之緣,朵兒希望您能和朵兒一起守護住這段來之不易的緣分。期待為您的下次魅力惠州之旅提供服務。
ANG YEE KEONG
Elegant Queen Room
Stayed in Sep 2024
Business travellers
4 review
4.0/5
Very Good
Posted on Nov 5, 2024
Nice environment
Response from Property: 看到您的好評小夥伴開心極了!衹要您住的舒服,朵兒覺得付出再多也是值得的。和您在旅途之中相遇是朵兒的榮幸,而能在短暫的旅途中給您一份舒適與快樂,是朵兒最大欣慰,朵兒相信我們已經結下了不解之緣,朵兒希望您能和朵兒一起守護住這段來之不易的緣分。期待為您的下次魅力惠州之旅提供服務。
Elijah
Elegant Queen Room
Stayed in Jan 2025
Business travellers
8 review
5.0/5
Outstanding
Posted on Feb 23, 2025
Very good
Response from Property: 朵感謝您的入住,亞朵用心服務每一位客人,我們想給客人帶到的是最好的體驗, 是來自朋友的體貼和關照,讓您即使在一個陌生的城市也不會感到孤獨,感謝您對酒店 設施的肯定,期待您的再次入住。
Miu28
Elegant Queen Room
Stayed in Aug 2024
Business travellers
22 review
4.2/5
Very Good
Posted on Sep 12, 2024
ok〜〜〜
Response from Property: 感謝您的認可,衹要您住的滿意,對於朵兒來説就是最大的滿足了,我們堅信滿意衹是起點,感動與驚喜才是我們一直一直在追求的。感謝您對我們的好評,朵兒會一直努力做到最好,期待與您的再次相遇!
cherry
Elegant Queen Room
Stayed in Feb 2025
Business travellers
5 review
5.0/5
Outstanding
Posted on Mar 5, 2025
The lobby is newly decorated, the environment is very good, there are many books to borrow, the room is clean and odorless, the bedding is comfortable, the breakfast is rich and delicious, the late night porridge is delicious, the front desk lady is warm and polite, there is a gym and laundry room on the fourth floor, which is very convenient for guests on business trips. It is very close to Shenzhen. I highly recommend it
Original TextTranslated by Google
Response from Property: We are very happy to be able to bring you the convenience you really need! The real good service is actually in the heart of the customer! We not only have a self-service laundry room on the first floor, but also a book bar! In your spare time, pick up your favorite books and brew a pot of fragrant tea, three or two good friends, drink and sing, beautiful, beautiful! Looking forward to meeting you again in the beautiful days!
Guest User
Elegant Queen Room
Stayed in Feb 2025
Couples
12 review
5.0/5
Outstanding
Posted on Mar 3, 2025
The lobby is spacious and bright, the room is very clean, and most importantly, the service provided by the front desk guy is very nice. The transportation nearby is also very convenient. It is highly recommended for business travel~
Original TextTranslated by Google
Response from Property: Thousands of words can be summed up in one sentence. Thank you for choosing Atour in Mangmang Hotel. Thank you for your careful discovery and sharing. Thank you for your encouragement and support to Atour. Warmth and friendliness are an indispensable part of Atour's service awareness. With your encouragement, we believe that we will do better. I hope that when you stay at Atour again, you will be more touched.
Guest User
Elegant Queen Room
Stayed in Jan 2025
Business travellers
7 review
5.0/5
Outstanding
Posted on Mar 1, 2025
The room is clean and hygienic without any odor, simple and elegant, the bedding is comfortable, the supplies in the room are very useful, the breakfast is rich and the variety is good, and there is also a midnight snack in the evening, which is great. The front desk is warm and polite. There is a gym and laundry room on the fourth floor, which is very convenient for guests on business trips. Books in the lobby can be borrowed for free. The transportation nearby is also very convenient. Highly recommended
Original TextTranslated by Google
Response from Property: The hustle and bustle of the world, the joy and happiness of the world, are like clear streams, flowing in the wind, in front of my eyes, and the warmth is like spring water. I have no extravagant expectations, as long as I am happy when I live in Atour, and think back to Atour as a beautiful place, I feel it is very meaningful.
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
11 review
5.0/5
Outstanding
Posted on Feb 9, 2025
The room was very clean and had no odor.
The breakfast was good and tasted OK. There was also a simple midnight snack from 9:30 to 11:30 in the evening.
The parking lot outside the hotel was large and there were many charging stations.
There is a seafood restaurant next to the hotel. The Cantonese cuisine was authentic and tasted great!
The book bar in the hotel lobby was large and great!
The service staff were all very nice.
Original TextTranslated by Google
Response from Property: I am so happy to see your good comments! As long as you are comfortable, Duoer feels that no matter how much we pay, it is worth it. It is Duoer's honor to meet you on the journey, and it is Duoer's greatest comfort to give you comfort and happiness in a short journey. Duoer believes that we have formed an indissoluble bond, and Duoer hopes that you can protect this hard-won fate with Duoer. Looking forward to serving you on your next charming trip to Huizhou
Leileifeifeilulu
Superior 2-bed Room
Stayed in Jan 2025
Family
164 review
4.5/5
Great
Posted on Feb 3, 2025
The hardware facilities are complete and complete. If you like new ones and you can own a car, you can choose it. However, the software service needs to be improved. The front desk is cold and lacks proactive service awareness. The room service is not careful. It is always missing this or that. If we stay for three consecutive days, it is quite easy to just clean the floor and replenish disposable items, but it is always worse. But I still recommend that if you don't have high requirements, you can choose it. After all, the facilities are complete.
Original TextTranslated by Google
Response from Property: Dear guest: Hello, thank you for staying with us and taking the time to share your experience. We are sorry for the bad experience you had during your stay. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to bring you better service. Please believe that we want to do more for our guests. The hotel has seasonal activities recently, and we look forward to your participation! We welcome you to stay again!
wingkuiw
Superior Queen Room
Stayed in Dec 2024
Travel with friends
25 review
4.8/5
Amazing
Posted on Feb 2, 2025
The Aduo brand is always satisfactory in terms of service, environment and hygiene. It is a bit far from the city center and needs to be traveled by DD every time, but it still does not affect the evaluation of this hotel.
Original TextTranslated by Google
Response from Property: Dear guest, Hello, thank you for staying with us and taking the time to share your experience with us. We are sorry for the bad experience you had during your stay. The hotel is under continuous development and the facilities you see will continue to improve.
Pupupuhapupupu
Elegant Queen Room
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 31, 2025
The quality of Atour is really trustworthy. You can smell the aroma as you enter the lobby. The decoration is also very novel. The service attitude of the front desk is also very good. There are also rich varieties of breakfast and supper. Atour's Zixi service is well received. The clothes sent back cured my obsessive-compulsive disorder. The staff were very enthusiastic to receive you late at night. I will still choose this hotel next time!
Original TextTranslated by Google
Response from Property: I am so happy to see your good comments! As long as you are comfortable, Duoer feels that no matter how much we pay, it is worth it. It is Duoer's honor to meet you on the journey, and it is Duoer's greatest comfort to give you comfort and happiness in a short journey. Duoer believes that we have formed an indissoluble bond, and Duoer hopes that you can protect this hard-won fate with Duoer. Looking forward to serving you on your next charming trip to Huizhou
Gongchang yang
Elegant Queen Room
Stayed in Dec 2024
Family
7 review
4.2/5
Very Good
Posted on Jan 31, 2025
The door lock had a problem and was hard to close. The service was average, just OK. There was no other service during the Spring Festival. I arrived around 11pm on the first day of the ***** New Year and didn't get to drink the late night porridge.
Original TextTranslated by Google
Response from Property: Dear guest, Hello, thank you for staying with us and taking the time to share your experience with us. Regarding the door lock issue you mentioned, the door of the room may require a little force to close. Regarding the late night porridge, the hotel is open in the restaurant from 9:30 pm to 11:00 pm, using a buffet model. Atour Hotel has always been adhering to its original intention of providing guests with high-quality services and providing the warmest service experience for every Atour friend. Looking forward to seeing you again~~