Guest User
May 4, 2025
I booked two nights separately through Ctrip. When I checked in, the hotel front desk promoted the restaurant's seafood and processing. After the first night, I went to the seafood street to buy crabs. As I was too tired, I wanted to take them back to the hotel to eat. I called the hotel front desk to inquire whether they could be processed and what the processing fee was. The hotel replied that the processing fee was 10 yuan per catty. I said okay, I would buy them back. After I bought it back, the hotel front desk changed their tone and said, "You bought it outside, so it's 20 yuan per pound." . . I am speechless.
The second thing is that when my husband went out the next morning, he hung a notice on the door specifically to signal that the room needed cleaning. However, when he came back at 3 pm, the hotel had not cleaned the room. We called Ctrip and they urged the hotel to finish cleaning in 10 minutes. The bed sheets and quilt covers were not changed, the towels were not changed, and they only gave two bath towels. Due to the untimely cleaning, the room was filled with the stinky smell of seafood in the trash can. The room cleaner also argued that you turned on the do not disturb function. I was sincere. Since I never turn on this when I go out, my husband turned it on and needed to clean the room. I took a special look to confirm. At that time, I thought to myself, my husband still wants me to clean the room. Not bad. If you don’t have time to clean it, then you don’t have time. What excuses are you making?
The breakfast was simple and the fried dough sticks were not crispy at all. . . Overall, the stay experience was poor
Original TextTranslation provided by Google