Andrea J
December 5, 2024
This was my 2nd trip this year, although didn't disappoint there were a couple of issues. Before arriving I advised we had a wheelchair user, and that we needed a room in main building, however they put us at the furthest point of the hotel, with steps into the room, so not ideal. They did move us the following day to a room as requested. Food was very good in main restaurant, and the Mexican a la carte on the jetty was brilliant. The rooms are VERY tired, but they are slowly renovating them, with walk in showers, fm what I have seen they will be very nice. The linen left a lot to be desired, towels thread bare and ripped, bedding although changed regularly could do with being renewed. I knew what I was going to, as been earlier in the year, bit little things had declined, however I did pay very little so that in mind I can't really complain. Beach is stunning, pool spotless. Animation team are excellent, especially Ace and Patty, always very friendly and a pleasure to talk to. Will deffo return as location is fantastic, food very good and with new rooms it's a definate must