Empire Beach Aqua Park

If I can help just one person to save their hard earned money on the Hotel Cholera and book somewhere else, my job is done, I'll start with a positive, there are about 4 staff who are dedicated and honestly try and make a difference, they are polite and hardworking one of those is a manager, I should have known what it would be like when I noticed there was a clock missing from reception and two had stopped, the reception desk was dirty and dusty along with the computer equipment, really grubby looking, the two boys on the desk offered an upgrade for €30 which we declined, they then sent a man to check the room, he returned and stated it wasn't good, so they offered a "free upgrade" if the second room was an upgrade fod knows what the first room was like, I complained as there were lizards in the bathroom, the room was small, dirty and just awful, they then offered a larger room which we took but refused to sign the customer satisfaction form as we were absolutely not satisfied with the room, or the attitude of the reception staff. No water, the fridge was growing its own bacteria I'm surprised it hadn't thrown itself from the filthy balcony in protest, the food was absolutely dreadful, no choice, desserts cleared in minutes and not replenished for other guests. Tables crawling with flies, dirty tables and cloths, chairs wobbly and in poor repair. The chef was smoking round the back of the kitchen, just vile. Pool area, beds covered in dried bird faeces (psittacosis risk) all inclusive does not include any snacks (this is probably lucky) no coffee machine just a hot water geyser and make it yourself. Don't waste your money, the photos on the website are not a true reflection.of the facilities, no free WiFi unless you want to sit in the dismal grubby reception on dirty stained furniture, please look at my photos and make your own judgement - don't waste money on this dive, the Hotel Scab really is a place.

Really i like this hotel every thing it’s so good food it’s so nice room it’s so cleaning and about animation the best team and the best one here Jamaica he so funny guy ♥️♥️♥️♥️

Basha is an exceptional team member whose energy, kindness, and professionalism make her an irreplaceable part of the hotel experience. She connects naturally with children, always creating a fun, safe, and inclusive atmosphere that brings joy to families. Her ability to engage guests with genuine warmth and enthusiasm reflects her passion for her work. She consistently goes above and beyond, not only meeting expectations but exceeding them. Whether she’s organizing kids’ activities or helping guests with a smile, Basha’s presence uplifts the entire environment. Her teamwork, reliability, and positive attitude make her a role model for others. Key Strengths: • Excellent communication with both children and adults • Strong work ethic and dependable performance • Creative and engaging in all hotel animation activities • Loved by guests for her warm and friendly nature • Always ready to help, even beyond her responsibilities Overall Rating: Outstanding (5/5) Basha is a true asset to the hotel and a shining example of what hospitality should be

When first arrived we had a few issues with room but quickly sorted out by hotel manager and upgraded hotel staff work very hard beach is lovely and relaxing restaurant cooks can't do enough to help you good location weather brilliant beach cleaned regular

The music was very good it set a good vibe for the people at the beach and it brought some people together to dance ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️