Giraffe Manor Hotel

Had a wonderful time at the manor. The environment was very tranquil, beautiful scenery and very clean. Food was good also.

The Hotel is not bad, with decent facilities and some activities especially for children. The highlight of this hotel are the giraffes. The rooms were decent and big, however the cleaning could be a bit better. The biggest flaw with our room was that it had transparent doors in both the toilet and shower room and they are directly opposite each other.  You can literally see everything through the transparent doors and there is absolutely no privacy using the toilet and shower room. This must change as it’s very unacceptable. There should at least be an option to draw curtains to add some privacy. Also there was sort of a mouldy smell in the room. Another very disappointing part of our stay was the dining options. It was very limited to say the least and the quality of the food was (to put it politely) below average. Also their restaurant closes at 8:00pm and after that there are absolutely no options for food within the hotel except cup noodles. Also there is nothing much around the hotel so if u don’t eat before 8:00pm you will have no options for food. The hotel needs to improve their F&B facilities tremendously. The hotel has good potential to be a great tourist attraction, but they need to improve in service, cleanliness and F&B.

It was a great stay and we had a great time with my family! Room is good warm and specious, surrounded by bamboo forest. A lot of activities for children. The staff was nice , especially manager Xiaowan, he helped a lot , answered all or questions. I recommend this place !

the experience at giraffe manor was amaaaazing due to the awesome service provided as well as the spacious and clean rooms! there’s smart TV so we were well occupied for our 2 nights despite the foggy weather during our stay thus we felt rested after our midnight flight! thanks to 小张 for giving us timely updates, feedback or any help we required! awesome service, thank you! ❤️

Too expensive for one night. Another things can be better and better. The most memorable part is of course breakfast. But nothing more for 2800 rmb per one night.

Our family of 4 enjoyed our stay at the Giraffe Manor Hotel. It was very fun to have breakfast with the giraffes and we got to feed them carrots. There were a lot of other animals at the resort to feed as well. There were golf carts to take you to different spots, which was great for young kids. Our concierge Xiao Wang was super helpful and answered all my questions on WeChat and helped with arranging transport and activities.