With a stay at Shangri-La Mactan, Cebu in Lapu-Lapu, you'll be in the business district, just a 3-minute walk from CHI, The Spa and 8 minutes by foot from Mactan Shrine. This beach resort is 9.3 mi (15 km) from SM City Cebu and 11.1 mi (17.9 km) from Ayala Center.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After dipping into one of the 2 outdoor swimming pools, you can spend some time at the private beach. This resort also features complimentary wireless internet access, concierge services, and babysitting (surcharge). Guests can get to nearby shops on the shuttle (surcharge).
Grab a bite to eat at one of the resort's 5 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the 2 coffee shops/cafes. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Full breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Event facilities at this resort consist of conference space and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 530 air-conditioned rooms featuring minibars and LED televisions. Rooms have private balconies. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
"The hotel itself is great, and our family room was spacious and comfortable. The dining experience was excellent, with a well-balanced buffet breakfast and quick poolside service via a convenient QR code system.
However, the check-in process was a bit drawn-out. After I thought I had completed everything, I was called by phone back to pay a deposit. They mentioned they would contact me when the room was ready, but I never received a call. I ended up going back later on my own, and while the staff did apologize, it was still an inconvenience.
My only other gripe is the lack of valet parking, which I would expect at a hotel of this standard. Instead, guests have to walk roughly 250 meters each way to the car park, which can be uncomfortable in the heat.
Overall, a great stay with a few minor hiccups"