Malaka Hotels with Wi-Fi

"Loads of potential and most of the staff are friendly and try their best. The resort could focus on training their employees so that they can deliver services on a more higher level. They are able to do their jobs but it's very basic and doesn't fit the brand image that they are trying to portray. The food quality was not of high standard and when the hotel is not full they cold probably provide a set menu for breakfast. It may not be as good at first, but for reducing food wastage and food related health it could be beneficial. Our stomachs weren't happy when we ate at the resort because of this. For staff, you can empower your workforce by rather having a few people who are highly skilled but in a variety of areas. Maybe doing family weekends and have a kids club going to get younger families witih kids under 12 to come, as I feel like this is a great resort for young families since the beach is calm and the pools are set up like that. There is a massive area on the one side of the common area that could possibly have a play area with a little crafts centre going. The location is far from most places so if the resort focused on uplifting this would probably help a lot. It really has a lot of potential."

"The resort was pure luxury after island life! The hotel room was stunning and spotless, and it was wonderful to sleep in clean sheets. The open-air bathroom was amazing! I enjoyed the pool area and its views towards the sea. I had delicious meals at the restaurant while gazing at the ocean and listening to its soothing sounds. So relaxing! I also tried the hotel spa, and the massage was absolutely wonderful. The staff was super friendly and helpful. I truly enjoyed my stay here. I only stayed for one night, so I can’t comment on the location. 10/10."

"Very great service from the staffs, everyone was friendly and helpful. Even before I arrived, the communication with the staff through WhatsApp was helpful.  The view from our room was breathtaking. One thing to note is there were quite a few rove beetles found in our room especially the balcony area (we went when it was rainy season).  The area of the room is large, even with added bed, we did not feel cramped at all. The toilet area is also large and clean, with the toilet and shower area separated with doors. The towels given are clean and fluffy.  Breakfast was amazing! All the food that we tried are delicious. (It is an a la carte type of breakfast) All in all, we were very satisfied with our stay here and will definitely stay here again if we visit Lombok."

"There was another persons hair on the bedsheets and the shower could have been scrubbed. The hotel was ok for the price and the staff were friendly enough. But cleanliness wasn’t great and the rooms ok the left side of the hallway upstairs have neighbours on a higher rooftop seating area able to see into your room (there is privacy glass but only on the bottom of the window)."

"I must say we really enjoyed a lot during our visit in Lombok by choosing this hotel. Even though the hotel is relatively new compared to others, their services are top notch especially the food, all served in ala carte to keep it fresh everyday. You will have direct access to the beach too by choosing the sea view villa and it only takes one minute to the beach every morning. The staff are also highly trained in keeping your privacy secured. Besides that you can also approach the staff for Gili island hopping. The boat will ferry you from the beach in front of the hotel so that you don’t even have to worry about being late. The water is so clear that you can also snorkelling at the beach, however bring your own gear for hygiene purposes. The location of the hotel is quite secluded, so do expect to spend most of your time in the hotel unless you arrange your own day trip. You will never regret choosing this hotel!"

"The guy at the front desk was very nice. I brought the wrong adapter and there was no one for sale nearby. He kept asking his colleagues for me and finally borrowed it for me. When I checked out, he said that the adapter was given to me. Because it may not be easy to buy here, thank you very much. The service, environment, and food are all great. I recommend everyone to book this restaurant."

"First, about the pros. After a long trip to different countries with friends. My husband and I decided to relax together somewhere in a secluded corner and celebrate my husband's birthday. We chose Lombok and this hotel. We were met at the airport, the transfer cost 750,000. They checked us into a chic room with an ocean view, second floor. Although I asked for the first when booking, but we also really liked the second, we did not object. It turned out that there was a cyclone for the first three days. Strong wind and rain. But this did not bother us, because we were in a great place. Great breakfasts to order from the menu, good spa. I will note that we were the only guests in the hotel for the first three days. And now about the cons, they would not have been there if not for February 14, Valentine's Day. Many in the reviews complain about the expensive menu. I agree that it is expensive and not always as tasty as expected. There are many good restaurants nearby in Singigi. My husband's birthday... I asked in advance when booking the hotel what we could organize on this day. They told me a piece of cake or a cake for an extra charge. We ordered dinner on the ocean shore. These were beautifully set tables, there were several of them, we laughed, thinking that we had invited guests. But no, it was an ordinary dinner like every day. There was no special celebration. Everything is as usual. But we are in a great mood and we are together in a wonderful place... everything went great! Let me remind you that the hotel was empty, two or three more couples arrived later. For breakfast, they began to forget to bring us fruit or not offer something from the menu, as was the case on the first days. The service here, unfortunately, is not attentive with such a small number of guests. And then on February 14, they brought us coupons for the holiday. You can use them to book a dinner at a discount, a spa or choose an excursion (all are attached) We decided to give the hotel a chance to redeem itself and ordered a romantic dinner (I would like to clarify, we rarely dined at the hotel, this was the first day of our stay, my husband's birthday and here it is 02/14). And what do we see, the same tables usually set, like every evening, strangers passing by sitting nearby, well, a rose from the hotel as a bonus. They have nothing new, except for some special menu, after which my husband remained hungry, because everything was not tasty for him. But this did not bother us until we saw another couple having a truly romantic dinner. I asked why they had flowers, a beautiful tent and a gorgeous romantic setting in the hotel courtyard. But they did not even offer us this. They told us that this was a different package. But I asked what could be organized for my husband's birthday, they only offered me a cake, we ordered a romantic one and that's it. I read all the offers from the hotel in the room, there was no such offer as I saw from the guys. It was very beautiful. By the way, the prices are different everywhere, on the website one, on the menu another for the same offers. With such a small number of guests, how could this happen? I was extremely disappointed. I did not show this to my husband. Later I saw in the brochure at the hotel that the cost of a romantic dinner was the same on a regular day, as we were offered with a coupon, supposedly with a discount. In general, we adore the Maldives and so I regretted a little that I did not choose them. The price was the same. I was very disappointed in the hotel. I did not find out, swear or talk about my dissatisfaction. We continued to relax, have fun and travel around the island, eating wonderful dishes much cheaper in neighboring hotels and restaurants. And yes, on the last day of our stay, they did not even come to clean us. They forgot. It was twice a day, they came only in the evening. Everything that was written in the reviews corresponds to reality. You shouldn't have high expectations. The staff is good, but unfortunately not professional. We stayed at the hotel for 7 days. I hope the hotel will read the review and will please other guests with more comfortable and attentive service. And remove these tasteless expensive dishes from the menu. They spoil the reputation of your hotel. Reviews often write about this."

"The hotel was such a pleasant surprise. The room was spacious, clean and quiet, it was a very private place. The infinity pool over looking the sea was perfect. The staff were friendly, food was excellent. I definitely recommend this place."