Seizan Yamato

Unfortunately, it was not a pleasant experience. The room had a smell that did not go away. A cockroach was running along the wall near the entrance to the shower and bathroom, which had to be killed (that's the one in the photo). I couldn't fall asleep for a long time at night because of the smell, got up with a flashlight to get a drink and found another cockroach near the mattresses. It's a disgusting feeling to sleep practically on the floor, and cockroaches are running around you. When we addressed this issue at the reception, we expected some adequate reaction in the form of an apology and moving to another room, or some kind of bonus to smooth over the impression. But from the reaction of the girl at the reception, it became clear that she was aware of the situation. She answered that something came down from the mountains, so the cockroaches ran to them. As if this is normal. Then there was a question about tea and water. I wanted to understand if there was a cooler somewhere on the floor, for example. Because there is a kettle in the room, but no water or tea. She didn't give any clear answers. Her colleague helped. In the end, during our absence, they brought ice water, but there were no tea bags anywhere. In our opinion, the dinner and breakfast at the hotel are not worth the money at all. It's good that we only stayed here for one night. I can't recommend this hotel.