Guest User
March 23, 2024
I used to go there every year before COVID-19, but I went for the first time in 4 years since the COVID-19 pandemic. Previously, you could buy slider tickets at the hotel front desk, but apparently you can no longer do so. Also, there was a luggage storage service after check-out, but guests who came by car could not store their luggage, so they were told to store it in their car. The buffet was obviously full of frozen or instant foods, and nothing tasted good except for the roast beef. The attitude of the female staff member who acted as a doorman was also not very good, and I was disappointed, thinking, "Huh? Was this the kind of hotel it was?" Also, although it has nothing to do with the hotel, the Hawaiians pool was unclear about the barefoot zone and the footwear zone, the facilities were old, and it was dirty and not cleaned properly.
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