The Cloudveil, Autograph Collection

Absolute horrible nightmare of a place. Horrible customer service and crappy room. They gave us a room facing a garage and refused to move us. Wound up switching hotels and had to spend $2k more for our vacation. Would never ever stay here. Stay away!!!!!

Be advised. They have a roofop terrace that they rent out for parties. Some are not noisy. Some are VERY VERY VERY Disruptive. The noice permeates throughout the entire building. They end the noice at 10PM. Plus the lobby is very very crowded and busy. If you are looking for peace and quiet, this is NOT the place. Try the Rusty Parrott.

Really impressed by our onenight stay. Ideal location, just adjacent to Antler Square and easily walkable to all the good restaurants downtown. Lots of thoughtful touches throughout the hotel and in the rooms. They did a nice job of balancing luxury a modern feel while still having some western aesthetic. The hotel restaurant (the bistro) looked good for dinner, though we only got the opportunity to try breakfast. Lastly, great service from everyone we encountered.

We stayed for 3 nights at the end of our Yellowstone-Grand Teton visit. We were very happy to be back to a hotel w AC. This seems like a relatively new hotel w a good restaurant, nice staff and a small pool. Overall, it’s a great choice in Jackson Hole.

I loved the hotel from the moment we arrived. The staff is eager to please and ever so helpful. You were never another when you had a question and they were so happy to assist you in whatever way they possibly could. Our room was well appointed and I loved that there was a water closet and it was separate from the shower. So someone could be showering, someone could be using the water closet and one person could be at the mirror getting ready, There were only two of us in the room but there would have been plenty of space for 3 people to be getting ready in our room at the same time. The snacks stations in the hallway on each floor were a nice touch. We had used Valley parking upon the day of our arrival and after that we were easily able to find street parking around the back, on the street by where the entrance to the garage and valet parking was located. So we were not inconvenienced at all. This is a very welcoming and refreshing place to stay while in Jackson Hole. I would definitely stay there again when in the area.