Qietingfengyinsh
May 1, 2023
I originally traveled to Huishan and Hailan. In order to avoid the densely populated central area, I did my homework half a month in advance and saw the image in the Ctrip hotel promotional video and chose this place. I originally thought that the price-performance ratio was good, but it was all broken due to the caution of staying at the hotel that night. According to the call center, the boss thought that the current weather was not suitable for using air conditioning and shut down the central air conditioning system without informing customers. The room was still not cool at 11 a.m. before he called the front desk to inquire. As a consumer, I feel very Angry. Later, the waiter said that it was enabled, but even if I set the room to 16°, there was no big improvement. Ctrip's service attitude is sincere, but its approach of calming down troubles is not worth advocating. As a consumer, does your hotel still have a service bottom line? Others objectively say that the breakfast environment is good, but it is very shameful and shameful to violate the consumer agreement and privately deprive consumers of their basic rights. In terms of hardware, the room lights cannot be turned on artificially, but the lights are turned on after Ctrip intervenes. I still use the words of the telephone receptionist to sum it up. If you don’t improve service to strive for profits, you will use this despicable method to harm consumers. The hotel owner gives you advice. Turning it off is the best and most effective way for you to terminate the contract. way of doing. You have deleted the most basic air conditioner. Do you think that as a hotel with a good image on the surface, you are losing face? At the same time, Jiangyin’s tourism image has also been slapped in the face! You affected my mood when traveling, so I'll repay your comment, it's not too much. It is recommended for Ctrip tourists who are planning to stay here to refer to it.
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