Hotels in Tampoi, Johor Bahru

I stayed at Hyatt Place Johor Bahru Paradigm Mall for 1 night in July with my husband. We had travelled all the way from London, and this was my husband’s first time visiting Johor Bahru. I had specifically chosen this hotel so we could unwind and enjoy a nice swim, especially after the long journey and in the hot Malaysian weather. Unfortunately, upon arrival, we were informed that the pool was closed for cleaning due to the end of the school holidays — something that was not mentioned on the hotel website or during booking. This was really disappointing, especially since the pool was one of the main reasons I booked the hotel as a treat for my husband. After speaking with the staff, the hotel management was understanding and offered us a discount, which we appreciated. Aside from the pool issue, the stay was lovely. Our room was spacious, clean, and very comfortable. The bed was excellent, and the overall facilities in the hotel were modern and enjoyable. It’s also conveniently connected to Paradigm Mall, which made dining and shopping easy. In summary, we would consider returning in the future — but I do hope the hotel improves communication about facility closures moving forward.

The apartment is located on top of Paradigm Mall. It makes eating and shopping very convenient. JBCity had a service counter at the lobby, which was good. Support through chat was fairly good and responsive. The place was clean and had 3 rooms - one master bedroom with attached bathroom, a room with queen size bed and another with a single bed. It had a living room with a sitting and dining area and a proper kitchen / service yard area. The place was fully air-conditioned and was equipped with a refrigerator and a washer dryer (but no laundry detergent). The place provided bath towels, body soap & shampoo, dish washing liquid (but no toothbrushes, no hand soap and hand towels). Cutleries were provided but not complete (5 bowls, 5 plates, 4 cups, 2 wine glasses, 4 spoons, 8 forks, 3 tea spoons, 1 chef knife, 1 pairing knife, 1 scope, 1 spatula). There was no wine opener even though there were wine glasses. There was a frying pan (no lid), one small pot (no lid), and a slightly bigger pot with lid. The stay was pleasant, barring a power blackout, which lasted 30 minutes until the chat support responded with how to reactive the supply and water seepage at the service yard area. We were provided with a designated parking lot with frequent guard patrol, which was good. The apartment comes with Gym, Swimming pool, bbq area which allowed for more activities. Overall a good place to stay for a family, but some areas of improvement exist.

Nice stay, location is good. Easy for food and shopping ~

Location is good and the customer service respond quite fast. Downside is the cleanliness really need significant approve, and such big unit only have a dinning table with 4 seaters.

This is a hidden gem if you 1. Want to spend your holiday at paradigm mall 2. Have extremely responsive and friendly hosts 3. Want a clean and well thought of place to rest or chill This has been a great stay and my family says we will come back again. Hosts are really responsive to all my requests. Highly recommended. Book to experience their hospitality.

Love the amenities and the room. Reminded me of those mock up rooms that you see at Ikea / Ruma. Particularly liked that free private parking was included as well as the water dispenser in the room. Check in was simple and seamless as well. Will look to book again when coming back to JB

Easy instructions to get access. But a little inconvenient to shift the car if you are driving as the carpark needs card access too. Building is 30floor high. Unit is in the middle. Near lift. Rooms are big and clean. Only downside is that the toilet is not equipped (no bath foam or shampoo, lack of hooks near the shower area for towel and clothes). Towels are provided. Shower area has no door so the toilet floor gets wet. Would be better if the hooks are near the shower area instead of at the extreme end of the big toilet. Toilet area cleanliness can be better - saw a few hair at the corners. Bed is comfortable. Enough pillows provided, not too soft. Very convenient to access paradigm mall. Lots of food options, shopping and activities for the whole family. Would recommend staying here!

Very comfortable place for overnight, very convenient since it is opposite to Paradigm Mall.

The room is spacious, well-equipped, and very clean. Great value for money. I stay here every time I travel for business.