Renaissance Residences Oahu Honolulu

I want to stay here again! It was our first time in Hawaii as a family of four. The room had a washing machine and was on a high floor with a great view. We could see Diamond Head from our room. It was also nice that it had a kitchen. They changed the towels and made the bed every day. There's Walmart, Ala Moana Center, Target, and other shopping options nearby, so it's easy to get to, which is great. We also enjoyed going to Waikiki using the Pink Lorry.

There were three nights in total. Since my schedule was uncertain at the beginning, I divided it into three bookings. For the first time, I couldn't combine orders and needed to update my check-in at the front desk every day. This was acceptable. But the next day I was told that the room I was staying in was booked out, and I needed to check out, then check in again at night and change rooms. This was unacceptable to me, and the negotiation ended with only a small amount of compensation from Ctrip. And when I checked in again, I couldn't find my luggage, which was very frustrating. I was also shocked that he was so unapologetic about not having a room to spare. This is a long-term rental area, and Target, Walmart, and luxury stores are very convenient. However, there are mostly Koreans here, and the Korean-faced lady at the front desk is obviously discriminatory and indifferent. I don’t know how to evaluate it. The hotel is very new and modern, but the service has not kept up with it. The previous guest's domestic garbage under the sink was not disposed of. The long swimming pool and small shed need to be booked at the spa. The dining by the pool is very delicious, plentiful and cost-effective. Then it should be noted that only the corner room in the entire hotel has a full sea view, so it makes no sense for me to book a sea view room. The area is also on the small side. The bed was very soft, but I didn't feel any backache at all.