Jurong Hotels with Parking

Although the hotel is not in the city center, the location is still very good and the surrounding environment is more elegant. The decoration looks very high-end, all the equipment looks relatively new, the room is very clean, especially the hot water temperature is enough, and it is very large, the bath is really comfortable. The hotel service is also very warm and basically responsive. I will live in Jurong in the future!

Because I often go to various parent-child hotels all year round, I would give this hotel a score of 75-80 overall. The room is of regular size, but the scenery is very good. The lake view and musical fountain at night are great. The staff's service attitude is enthusiastic, and I would like to mention Miss Viviva and Brother Martin Qin at the front desk. Although the furniture and carpets have traces of time, they are cleaned very neatly by the aunts in the housekeeping department. There is no odor or floating dust. The aunts are also very good and considerate. They will take the initiative to ask if we need anything. Knowing that we drink a lot of water and buy mineral water outside, they are particularly considerate to send us enough mineral water. This is beyond my expectation, because we don't like to trouble others. Thank you for the enthusiasm of the aunts. In terms of hotel facilities, it is not a parent-child hotel in the conventional sense. It is more suitable for adult vacations. There are not many places for children to play, but an indoor hot spring is enough for children to play for a long time. The necessary facilities are provided. Everything is provided, including bed guards. It's nice to take a walk along the lake at night. The free hot spring is very good. The guy in the straw hat is really enthusiastic. He guided us all the way up and told us that the water was just changed and we can soak in it without worry, etc. Thank you 🙏🏻 As for the breakfast... it's a bit bad, neither good nor bad. The taste and variety are very ordinary. Many of them are not fresh. The dew on the donuts tells us that they are recycled 🔁. However, in the absence of food around, breakfast has become very delicious... In summary, the living experience is not bad (except for breakfast and breakfast service, which is difficult to comment. They kept urging us to collect at 10 o'clock from 9:40, which really ruined their impression. It was already very unpalatable)

踏入酒店，就像走進了一個被歲月温柔以待的世界。傳統與現代完美融合的裝修風格，大堂裏掛滿了寓意吉祥的紅燈籠和中國結，暖黃的燈光灑下，處處洋溢着温馨與愜意。大堂經理曹經理熱情周到，從辦理入住到退房離開，每一個環節都能讓你感受到家一般的温暖。有任何需求，他們都會第一時間為你解決，讓你的新年之旅無憂無慮。

Check-in was fast. The front desk speaks English. The room was super clean and very wide. Bed, shower were super clean

The service is very good. The front desk lady and brother are very nice and warm. There is hot water when you get up and check out, which is warm. I didn't take pictures of the hotel, so I attached a picture of the West Lake scenic area!

Hotel location is very good, self-driving car is very convenient, free. There is a small park for a few minutes walk, and it is good to walk. The lobby has a strong sense of service and will take the initiative to help with luggage. The room space is quite large, the sound insulation effect is good, clean and the bed is very comfortable. There are many varieties of breakfast, there are fresh fried dough sticks, the pot noodles taste good, and the fruit is very fresh. The overall feeling of the hotel is very good 👍

The hotel gave me a great experience. The hotel itself is very spacious and bright, the room is full of warm atmosphere, the bed is very comfortable, the bathroom is also very clean, and the facilities and equipment are complete. The service attitude is very good, the staff is patient and enthusiastic, the reception is polite, and they always put the guests first. Moreover, they can skillfully deal with various inquiries and handle things very well. In addition, the hotel's breakfast is also very rich, the chef's cooking skills are very strong, the food tastes delicious and tastes great. The location of the hotel is very good, the transportation is convenient, and there is a subway station next to it. This experience makes me very satisfied, the environment is beautiful, the service is thoughtful, and it is worth recommending. The hotel gave me a great experience. The hotel itself is very spacious and bright, the room is full of warm atmosphere, the bed is very comfortable, the bathroom is also very clean, and the facilities and equipment are complete. The service attitude is very good, the staff is patient and enthusiastic, the reception is polite, and they always put the guests first. Moreover, they can skillfully deal with various inquiries and handle things very well. In addition, the hotel's breakfast is also very rich, the chef's cooking skills are very strong, the food tastes delicious and tastes great. The location of the hotel is very good, the transportation is convenient, and there is a subway station next to it. This experience makes me very satisfied, the environment is beautiful, the service is thoughtful, and it is worth recommending.

環境：很舒適 衞生：乾淨乾淨乾淨 服務：很有禮貌的前台小姐姐跟樓層阿姨，就是有一點希望改善一下啊，從房間出來吧樓層阿姨總會很習慣的問一句，退房嗎？

Let’s talk about the good aspects first: 1. The environment is good, it is close to the mountains. When we went there, it had just passed after a heavy rain, and the mist lingering in the mountains was very beautiful. 2. The hotel hardware is good, the room decoration and layout, and the accommodation comfort are quite good. Things that I think are bad: 1. Maybe this hotel is mainly for business reception, so there are many people coming for meetings. The hotel may be ”too busy” for people like me who are purely tourist accommodations. Friends who travel by car may get some discounts on the price/performance ratio. (Except Sheniu, mainly because I don’t like noisy people around the accommodation) 2. Eating is the biggest problem for me. The hotel reminder sheet clearly stated that 3 restaurants are open until after 8 pm, and desserts are even after 10 pm. However, when I called the hotel front desk at 7:40, I was told that the restaurant closed at 8 pm. When I rushed down to find something to eat, I found that the restaurant was dark and it had obviously closed early, which was disappointing. (The hotel provides meal delivery service and charges 15% of the order fee) For a 5-star hotel, the hardware is okay, but the software is really unsatisfactory. I hope this review can provide a reference for friends who want to travel and stay.

The room was clean and tidy, and parking at the door was convenient. The transportation outside is convenient. The customer service in the lobby is warm and generous. Communication is smooth.