Guest User
May 20, 2025
The room was arranged in a relatively remote location. I asked if I could arrange a room closer to the elevator since I was traveling a lot. They said I had to pay to upgrade the room, so forget it. The room was clean, but it was obviously different from the elevator side in all aspects, including the corridor. The younger girl at the front desk had a bad attitude, but everything else was fine. I politely asked her to help me make a phone call to ask about the group tour the next day (the phone card left by the travel agency in the hotel). She told me to contact it myself, which was fine. I stayed one more night and had to pay several dozen dollars a day. I knew that the money I should pay was deducted when I took the card, but more than 100 dollars was deducted from me at night. I don’t know what the fee was. Fortunately, my card has a text message reminder function, otherwise I would not know when I checked out the next day. I asked the hotel but it didn’t admit it. It asked me to ask the bank. Later, Ctrip helped me to deal with it and said that it was a mistake and the money would be returned in 7-14 days. This really affected my experience. The hotel does not include breakfast, and the restaurant next door is self-service. Finally, I booked a hotel car to take me to the airport and gave a tip according to local customs.
Original TextTranslation provided by Google