Kampala Serena Hotel
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1 night
1 room, 2 adults, 0 children
All properties in Kampala
Kampala Serena Hotel
No.1 of Luxury Hotels in Central Region
Kintu Rd, Kampala, Central Region, Uganda
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Highlights
Ideal location
Sparkling clean
Lots to do
Free parkingAmenities
Golf Course
Outdoor swimming pool
Sauna
Spa
Massage Room
Fitness Room
Private parkingFree
Priority airport pick-up
All amenities
Property Description
A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and Independence Monument. This family-friendly hotel is 0.6 mi (1 km) from The Parliament of the Republic of Uganda and 1 mi (1.6 km) from Embassy of Sudan.
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9.1/10
It was perfect experience overall.
All 44 reviews
Surroundings
Airport: Kajjansi Airfield
(16.2 km)
Airport: Entebbe International Airport
(49.5 km)
Landmarks: International Conference Centre
(180m)
Landmarks: Kampala National Theatre
(480m)
Landmarks: Theatre LaBonita mafuta
(540m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Club Room With Garden View
1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Minibar
TV
Check Availability
9
Superior Deluxe Room
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Toilet
In-room Wi-Fi
Check Availability
8
Deluxe Room
1 King bed or 2 Single bed
Has window
Free Wi-Fi
Non-smoking
Private Toilet
In-room Wi-Fi
Check Availability
4
Junior Suite
1 King bed
Has window
Free Wi-Fi
Non-smoking
Private Toilet
In-room Wi-Fi
Check Availability
5
Superior Room With Courtyard View
2 Single bed or 1 King bed
Free Wi-Fi
Non-smoking
Private Toilet
In-room Wi-Fi
Check Availability
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Guest Reviews
9.1/10
Great
44 reviews
Verified Reviews- Cleanliness9.2
- Amenities9.0
- Location9.2
- Service9.0
Average for similar properties in Kampala
AI Summary
Centrally located hotel with excellent security, proximity to major business areas, and easy access to attractions. Exceptional service, spacious, traditional rooms with elegant decor, and exceptional cleanliness.
Guest User
September 8, 2022
It was perfect experience overall.
MrGuoXW
March 3, 2025
The best hotel in the area, everything is good, breakfast is a bit simple. The rooms are comfortable and clean, the service staff is polite. The steak in the restaurant is good. There is a bar.
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Guest User
July 2, 2024
Comfortable room, rich breakfast, comfortable swimming pool
Original TextTranslation provided by Google
Anonymous User
February 4, 2024
The hotel is very international and the service is very good, very nice.
Original TextTranslation provided by Google
Maiwenhao
January 30, 2024
Nice stay dozens of times
Original TextTranslation provided by Google
Momodou
April 12, 2025
The Kampala Serena never dissapoints. Great service, nice, comfortable and wide rooms and great food served by very friendly professionals.
Martin
April 5, 2025
Nice building
Clean hotel. Nice pool.Good food $$$
Service is excellent. Don't use hotel's transportation
ADAM
March 11, 2025
Honest Review of This Hotel
I want to share my honest experience at this hotel. From the moment I stepped in, I was met with a strong unpleasant odor in the lobby, which was extremely hot because they don’t turn on the AC.
The price was outrageous—$280 per night—which is completely overcharged for what this hotel offers. The power went out, the furniture and facilities are outdated, and it feels like a hotel from the 1970s or 1980s, not 2025.
One major issue was mosquitoes in the lobby, likely due to open doors and lack of air conditioning. I stayed for a week and ended up paying over $3,000 USD. On top of that, when I had a guest who wanted to use the swimming pool, the hotel refused, saying I had to pay $29—which they never informed me about in advance.
The carpet smelled awful, giving off a ******* house vibe, and the bathroom was old and in serious need of renovation. The worst part? I found a cockroach on the buffet one morning. When I asked a waiter about it, they simply dismissed my concern.
Overall, this hotel was dirty, outdated, overpriced, and had terrible service. I would never recommend staying here
Services & Amenities
Most popular business facilities
Golf Course
Off-site
Outdoor swimming pool
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Private parking
Free
Priority airport pick-up
Bar
Restaurant
Airport shuttle drop-off
Meeting Room
Additional charge
Multi-Function Room
Business Center
Babysitting Services
Additional charge
Tour/Ticket Service
Currency Exchange
24-Hour Front Desk
Wi-Fi in Public Areas
Free
Luggage Storage
Outdoor swimming pool
Spa
Fitness Room
Bar
Restaurant
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Valet Parking
Transportation
Priority airport pick-up
Airport shuttle pick-up
Airport shuttle drop-off
Business Services
Multi-Function Room
Fax/Copying Service
Additional charge
Wedding Service
Meeting Room
Additional charge
Business Center
Front Desk Services
24-Hour Front Desk
Concierge Service
Express Check-In and Check-Out
Front Desk Safe
Luggage Storage
Wake-Up Call
Currency Exchange
Tour/Ticket Service
Languages Spoken
English
Food & Drink
Bar
Room Service
Public Areas
No Smoking in Public Areas
Garden
Smoking Area
Elevator
Health & Wellness
Spa
Additional charge
Golf Course
Off-site
Beauty and Makeup
Hairdressing and Beauty Center
Fitness Room
Massage Room
Sauna
Body Care
Phototherapy
Yoga Session
Foot Bath
Cleaning Services
Dry Cleaning
Additional charge
Clothes Dryer
Laundry Service (On-Site)
Additional charge
Clothes Steamer
Facilities for Children
Babysitting Services
Additional charge
Children's Meals Available
Accessibility
Stair-Free Property Entrance
Accessible Rooms Available
Safety & Security
Security Alarm
Smoke Detector
CCTV In Public Areas
First-Aid Kit
Fire Extinguisher
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: 12:00–18:00
Check-out: Before 10:00
Front desk hours: 24/7
Child Policies
Children can stay in some rooms of this hotel.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
TypeAmerican, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian
StyleBuffet, Boxed/packaged food
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Pets
Pets are not allowed
Age Requirements
There is no age limit for checked in guests.
Paying at the Hotel
- Cash
Legal Information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description
- Opened: 2003
- Number of Rooms: 186
A stay at Kampala Serena Hotel places you in the heart of Kampala, within a 15-minute walk of Uganda Golf Course and Independence Monument. This family-friendly hotel is 0.6 mi (1 km) from The Parliament of the Republic of Uganda and 1 mi (1.6 km) from Embassy of Sudan.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at The Pearl Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kampala? This hotel has 10290 square feet (956 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You can take advantage of recreational amenities such as a health club, an outdoor pool, and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Enjoy French cuisine at The Pearl Restaurant, one of the hotel's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and limo/town car service. Planning an event in Kampala? This hotel has 10290 square feet (956 square meters) of space consisting of a conference center and 16 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
Make yourself at home in one of the 152 air-conditioned rooms featuring minibars and Smart televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with separate bathtubs and showers feature rainfall showerheads and designer toiletries.
Frequently Asked Questions
What are some things to do near Kampala Serena Hotel?
You can visit the following landmarks near Kampala Serena Hotel: International Conference Centre, 180m from your search (straight-line distance). What are some things to do near Kampala Serena Hotel?
Does Kampala Serena Hotel have a swimming pool?
Yes, Kampala Serena Hotel has a pool.Does Kampala Serena Hotel have a swimming pool?
Does Kampala Serena Hotel provide breakfast?
Yes, guests at Kampala Serena Hotel can enjoy breakfast during their stay. Breakfast option(s): American, Asian, Continental, Full English/Irish, Gluten-free, Halal, Italian, Kosher, Vegan, Vegetarian. Does Kampala Serena Hotel provide breakfast?
Are pets allowed at Kampala Serena Hotel?
Unfortunately, pets are not allowed at Kampala Serena Hotel.Are pets allowed at Kampala Serena Hotel?
What are the check-in and check-out times at Kampala Serena Hotel?
The check-in time at Kampala Serena Hotel is 12:00-18:00 and the check-out time is 10:00.What are the check-in and check-out times at Kampala Serena Hotel?
Which airport is closest to Kampala Serena Hotel?
Kajjansi Airfield is the closest airport to Kampala Serena Hotel, and it is about 32 mins from hotel by car (16.2 km).Which airport is closest to Kampala Serena Hotel?
How much does it cost to stay at Kampala Serena Hotel?
Prices at Kampala Serena Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.How much does it cost to stay at Kampala Serena Hotel?
About This Property
| Nearest Airport | Kajjansi Airfield |
|---|---|
| Distance to Airport | 16.24KM |
| Average Price From | GBP347 |
| Hotel Star Rating | 5 |