Country Inn & Suites by Radisson, Kearney, NE

This probably would have been a great place to stay. The issue I had was with Trip/Expedia. As i was looking for a place to stay for a Dr. appointment, somehow on this particular site the date ended up being incorrect and I didn't notice as it had been correct on all the other motels I had looked at but... I knew I had to be there so signed up for a non-refundable night. Didn't catch the incorrect date until after I had approved it. I looked through contact options and they had one listed that said incorrect date, ok should be no problem, I will just change the date and still stay there. The site said they had to contact the merchant, ok I can see that, I knew the night I NEEDED to stay was more expensive but was ok with that. Got a message saying the merchant wasn't going to allow me to change as it was a non-refundable night, I wasn't trying to not stay there just change the date. I happened to be in the town so I stopped at the motel and talked with the manager and was told that they couldn't change it without the approval of Trip/Expedia hmm guess they must be the "merchant" rather than the hotel. So I "donated" the cost of a room to some corporation. So Trip/Expedia for what it's worth I will not be using you again for any travel.

Front desk not friendly, no carts available for luggage & non working outlets in room-and I am not a complainer but first impressions are always a make or break

Road trip to Colorado from Minnesota Friendly staff. Easy to get to off of the interstate. It's also very close to nearby restaurants. If you forgot anything, there is a Walmart quite close to it..If you are a fan of Scooter's Coffee, it's right there,too.

Just okay We chose this hotel due to a hottub for our long travels very disappointing it was closed. Toilet clogged. Thank goodness there was an accesible restroom near us in hall. Pillows were so small bed was super comfy.

Our room was not well lit, the mattress was very soft and uneven, the curtain blinds would not move whatsoever, the bathtub was slippery and had no rubber mat to offset the accidental fall waiting to happen, and the hallways were painted an institutional gray. It was obvious the owners were cutting corners to lower costs. This property was very subpar as compared to other properties by this hotel chain. I will likely avoid this chain in the future.