NH Frankfurt Airport

NH Frankfurt Airport Reviews

NH Frankfurt Airport

Mörfelder Str. 113, Kelsterbach, 65451, GermanyView Hotel Details
NH Frankfurt Airport
NH Frankfurt AirportNH Frankfurt AirportNH Frankfurt Airport
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1 night

NH Frankfurt Airport Guest Reviews

4.5/5
Great
163 review
Verified reviews
Location4.5
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(163)
Positive reviews(159)
Reviews with photos/video(23)
Close to airport(44)
Easy to get around(39)
Friendly owner(39)
Offers pick-up/drop-offs(32)
Convenient location(32)
Awesome stay(28)
Awesome rooms(24)
Delicious breakfast(12)
Negative reviews(4)
Guest User
Standard Double
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 2, 2024
The location was great, there’s a shuttle bus connecting the hotel and the airport, you can refer to the schedule fyr. The room is clean and tidy, had a great 1 night layover.
Response from Property: Dear Guest, We sincerely appreciate your positive reviews. Your satisfaction is our utmost priority, and we're thrilled to hear that you enjoyed your stay with us. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Best regards,NH Frankfurt Airport
Cheljoki
Standard Double
Stayed in Dec 2024
Couples
6 review
4.2/5
Very Good
Posted on Jan 26, 2025
Everything is fine at this hotel. However, the morning airport transfer is a mess. This is no queue. People without luggage may be in the end of middle of the queue, they can get on the 16-seat van without struggle. Those in the front with luggage cannot get on the van because they have to put their luggage at the back. So it’s better to rely on the bus to the airport. The bus stop is right in front of the hotel. . The breakfast is lovely and the room is clean and quite spacious.
Linan Wang
Standard Double View
Stayed in Nov 2024
Business travellers
45 review
4.7/5
Amazing
Posted on Dec 4, 2024
Very good hotel. 5 minutes drive from airport, has shuttle to airport. Professional staff. Recommend!
Response from Property: Dear Linan Wang We extend our sincere gratitude for your incredibly positive review. We are thrilled to hear that your experience was exceptional. Your kind words serve as a great motivation for our team, and we hope to welcome you back soon. Best regards,NH Frankfurt Airport
NAHIA
Standard Double
Stayed in Oct 2024
Business travellers
3 review
4.7/5
Amazing
Posted on Jan 5, 2025
Nice hotel near the airport with free shuttle bus from/to hotel-airport.
Response from Property: Dear NAHIA I wanted to express my sincere gratitude for your recent glowing review of our shuttle service. Your feedback means the world to us. We are thrilled to hear that our shuttle service exceeded your expectations during your stay. Providing reliable and convenient transportation options for our guests is a top priority, and it's incredibly rewarding to know that our efforts have contributed to your positive experience. Your praise for our shuttle service is a true testament to the dedication of our team, and your kind words serve as motivation to continue delivering exceptional service to all our guests. Thank you once again for choosing to stay with us and for taking the time to share your feedback. We look forward to welcoming you back for another fantastic stay in the future. Warm regards,NH Frankfurt Airport
Bhavin Bhalani
Standard Double
Stayed in Oct 2024
Business travellers
13 review
4.7/5
Amazing
Posted on Nov 23, 2024
So close to airport and it is good for. Immediate airport transfers
Response from Property: Dear Bhavin, Thank you for your wonderful feedback! We are glad to hear that our close proximity to the airport and the convenience of our airport transfer service met your needs. Providing a seamless and stress-free experience for our guests is very important to us.We look forward to welcoming you again in the future.Best regards,Nh Frankfurt Airport
Guest User
Standard Double
Stayed in Aug 2024
Family
2 review
4.7/5
Amazing
Posted on Sep 23, 2024
Receptionist was so kind and friendly. I would like to stay in here again!
Response from Property: Dear Guest Thank you so much for taking the time to leave such a wonderful review! We're thrilled to hear that you had a perfect experience during your recent visit. Providing exceptional service and creating memorable experiences for our guests is always our top priority, and we're delighted that we were able to meet and exceed your expectations. Your kind words mean a lot to us, and we truly appreciate your feedback. We'll make sure to share your compliments with our team, as they work hard every day to ensure that every guest has a fantastic experience. We look forward to welcoming you back soon for another perfect experience!best regardsNH Frankfurt Airport
Bolor-Erdene
Standard Double
Stayed in May 2024
Couples
14 review
3.0/5
Posted on Jun 23, 2024
If you are driving ev don’t choose this hotel. There is no charger in the hotel parking. And also there is no tools such as slippers, cleaning cotton etc. for uour comfortable. Orhervise hotel rooom was nice.
Response from Property: Dear Balor-Erdene,Thank you for your feedback.We apologize for any inconvenience regarding the lack of EV chargers in our hotel parking. Your comments about the absence of amenities like slippers and cleaning cotton are duly noted, and we appreciate your insights for improving our offerings.We're glad to hear that you found the hotel room nice overall. Your feedback is important to us, and we will take steps to enhance the experience for our guests.Please feel free to reach out to us directly for any further assistance. We hope to welcome you back for a better experience in the future.Best regards,your NH Frankfurt Airport Team
Tan Lay Lian Cecilia Ernest
Standard Double
Stayed in Sep 2024
Solo travellers
4 review
3.2/5
Posted on Oct 4, 2024
Can’t find the shutter bus at the airport
Response from Property: Dear Tan Lay Lian Cecilia ErnestThank you for sharing your feedback with us. We are sorry to hear that you had difficulties finding our shuttle service at the airport. Unfortunately, we do not have control over the signage at the airport. However, we have made sure to clearly indicate the shuttle bus location on all our platforms and booking sites to help guide our guests.We hope this did not impact your overall experience too much, and we look forward to welcoming you back in the future.Best regards,NH Frankfurt Airport
Frances
Standard Double
Stayed in Jan 2024
Business travellers
2 review
3.7/5
Posted on Feb 20, 2024
I stayed at this hotel for 5 nights, they just made the bed -only change the bed sheets and pillow cases once.
Response from Property: Dear Frances,thank you very much for taking your time to share your experience with usYou can be sure, that we take your comment seriously and will pass on your suggestions to all involved employees. We would be grateful to see you again in the future and show you our high service standards and quality. Best regards,your NH Frankfurt Airport Team
Guest User
Standard Double
Stayed in May 2023
Family
1 review
4.7/5
Amazing
Posted on Jun 19, 2023
There’s free shuttle so it fantastic. The breakfast was good and the room was good enough for a 1 night transit stay.
Response from Property: Thank you very much for taking the time to share your experience with us.We are pleased that you felt comfortable with us and hope to welcome you soon again in our hotel.Best regardsYour team from the NH Frankfurt Airport
Lobna saad
Standard Double View
Stayed in May 2024
Business travellers
3 review
5.0/5
Outstanding
Posted on Jun 17, 2024
It is good hotel with great location and service
Response from Property: Dear Lobna,Thank you for your positive feedback!We're thrilled to hear that you enjoyed our hotel's great location and excellent service. Your satisfaction is our priority, and we look forward to welcoming you back for another enjoyable stay.Best regards,your NH Frankfurt Airport Team
MashaKasha
Standard Double
Stayed in Dec 2022
Solo travellers
6 review
5.0/5
Outstanding
Posted on Jan 7, 2023
Very good hotel. Cozy and modern. Room absolutely Amazing! Clean, tea and coffee very tasty, teapot and coffee machine in room. Free shuttle from airport.
Response from Property: Thank you very much for taking the time to share your experience with us.We are pleased that you felt comfortable with us and hope to welcome you soon again in our hotel.Best regardsYour team from the NH Frankfurt Airport
Khongorzul
Standard Double
Stayed in Jun 2023
Family
5 review
4.2/5
Very Good
Posted on Jul 27, 2023
Free shuttle from Terminal 1,good breakfast, convenient location
Response from Property: Thank you very much for taking the time to share your experience with us.We are pleased that you felt comfortable with us and hope to welcome you soon again in our hotel.Best regardsYour team from the NH Frankfurt Airport
Maria Luisa
Standard Double
Stayed in Jul 2023
Business travellers
5 review
4.5/5
Great
Posted on Aug 25, 2023
Excellent place. Very comfortable Very clean.
Response from Property: Dear Guest,Thank you very much for taking the time to share your experience with us.I really appreciate your comment, about our breakfast, which I have shared with the responsible department.We are look forward to welcoming you back at our Hotel.Best regardsYou team from NH Hotel Frankfurt Airport
AM - Htl
Standard Double
Stayed in Aug 2023
Business travellers
426 review
5.0/5
Outstanding
Posted on Nov 9, 2023
close to aiport and everything was good
Response from Property: Dear guest, thank you for your time and sending us your feedback. We are glad to hear that you spend a good time with us. Through comments like yours we make sure that we are on the right track, but of course should not stop improving our service. We hope we can welcome you back again as one of our guests. Best regards, your Team from NH Frankfurt