Strongly do not recommend. Service is bad. came here for honeymoon as we just got married. I normally do not write reviews but I can’t stand this hotel.
Firstly, called housekeeping to get toothpaste and they took one hour to deliver.
Secondly, Went to 1st floor restaurant to get lunch and they offered to send it up to the room. Took the offer. When I checked out, realised that they charged an additional $6 for tray. Was already personally in the restaurant and they offered to send it up, BUT CHARGED ME. I would have just eaten in the restaurant since I am already there?!
Thirdly, housekeeping person is just weird and rude? Hiding out of view when he came up to pass the toothpaste.
Fourthly, the heater is switched on at 26degrees but the room still felt like 22 degrees.
Fifth, was in another Melbourne hotel in the CBD and they microwaved food on our behalf. While Oakwood, a 5 star hotel, does not even help.
Honestly, this hotel made the whole honeymoon trip very unpleasant. The only upside of this is the view. Otherwise, strongly do not recommend here.