Markham Hotels with Kitchens

"Overall, my stay was quite disappointing due to several maintenance, comfort, and service issues that significantly affected the experience. The air conditioning was not functioning properly. There was no proper fan speed adjustment, and only one vent in the room and hallway. Because the thermostat was positioned directly under the vent, it kept switching off frequently, leaving the room uncomfortably warm at night and making it difficult to sleep. To make things worse, the hotel conducted their annual fire alarm testing over two full days during business hours with frequent on-and-off alarms. After long hours of travel, this made it very difficult to rest or sleep properly. After I complained, they offered to move me to another floor; however, that floor was also scheduled for the same testing in the coming days. Later, they only provided a courtesy letter. The kettle in the room was in poor condition with heavy calcium deposits, and when used, particles were floating in the water, making it unhygienic and unusable. In the bathroom, the power point was not working, which added inconvenience. The main rotary entrance doors were also not functioning consistently and were often switched off, which felt unprofessional for a hotel of this standard. There was no bellboy available on arrival. I had to bring a trolley myself and unload my luggage from the taxi. At night, there was noticeable water dripping and drainage noise, which disturbed sleep. Breakfast was very limited with basic options and lacked variety. Overall, the building feels very old and poorly maintained, and several areas need urgent attention to improve guest comfort and service quality."

"This was my third stay at the Marriott Markham, and its location is very convenient with many Chinese restaurants nearby. The hotel's decor is quite new and modern, and the rooms are spacious enough with large beds, making for an overall comfortable experience. The front desk staff were excellent, very polite and enthusiastic. However, this time I noticed that the room cleaning wasn't meticulous enough, with dust in many spots that hadn't been properly cleaned. The room's view was also very poor, looking directly at the apartment building across the street and the driveway below. Being on a low floor made it feel quite oppressive. The parking lot is in the building across the street, which is a bit inconvenient, and it costs $20 per day. Despite these points, I would still highly recommend it overall; it's one of the newer hotels in Markham."

"The people at the hotel were generally helpful. Housekeeping needs to improve as they always keep missing something. Breakfast can have more varieties. Swimming pool was not available during my whole stay."