ANA Crowne Plaza Kobe - Photo Gallery

One word: ancient. This hotel really doesn’t feel like a 4-star, maybe it was in the 80s. The room, bathtub, furniture, and facilities all feel outdated and tired. It’s not terrible, but definitely not worth the price they’re charging per night. There’s no real air-conditioning in the rooms, just a ventilation system with a dial you can turn up or down, but it doesn’t do much. When it's hot, it's hot. You also can't open the windows, so the air can get stuffy fast. Some areas of the hotel really suffer from poor ventilation. The hallways smelled a bit off, and the elevator lobbies can be unbearably hot, especially the one on the ground floor. The fitness center was also hot and humid, making it uncomfortable to use. They advertise an indoor pool and sauna, but what they don’t tell you is that you have to pay extra to use them, and it’s not cheap. We're talking almost five times the price of a visit to your average public pool. That felt like a bit of a bait-and-switch. That said, the location is excellent. It's located right next to Shin-Kobe Station and only a 10-minute walk to Sannomiya Station. The staff were friendly and professional, which helped soften the experience a little. Overall, I had a better stay at the ANA Crowne Plaza in Hiroshima. This hotel wasn’t awful, but for the price (55,483 JPY for 2 people and 3 nights), it's quite disappointing.

good night to sleep and enjoy the day

The hotel is quite old but the room is bigger than most of average hotels in Japan.

room wasn't that bad, I love the view from your window but the hallways smelled funky. some parts of the hotel might need more air conditioning.

Great location and a great stay. The room was very clean. The view from the room was beautiful. The breakfast was very good. The staffs were helpful.

All the staff were very polite and welcoming. The check in and check out procedure was fast even though there was a lot of people queueing, it took me 5 minutes to finish that process. The staff were very helpful to bring my luggage up to my room. The room was small, but it was very comfortable to stay. The view from the hotel room was extremely nice. I booked this hotel because I would like to use the swimming pool, but I didn’t know that I need to pay entrance fee in order to use their swimming pool. The view from the gym and the swimming pool was extremely beautiful.  I recommend this hotel to you all because all the transportation and convenience store are exactly near the hotel (Shikensen 新幹線/ local subway 地下鐵/ local bus) there’s a lot of attraction near the hotel as well. Some special information: if you would like to use the swimming pool, they will charge you around 2000 yen or more need to check it in their website ;)

Located near the Shinkansen station, with a sky bridge leading to the hotel The room bathroom is old, the space is larger than other business hotels The breakfast was very rich and delicious You can store your luggage overnight before and after check-in, which is great! !

The room is not ventilated, the lighting is dim, the bedside lamp is about to fall apart, the hygiene is really not good for a well-established five-star hotel! The mattress is tilted! Is it a deliberate shape? There are stains everywhere on the carpet! The bathroom door is broken, fortunately they didn't lie to me and said I broke it. I took photos and videos as evidence when I entered the door!

There is a corridor leading directly to the hotel from Shin-Kobe Station, and the subway to Sannomiya and Arima Onsen is directly under the hotel, so the transportation is super convenient. To the right of the hotel is the Nunobiki Herb Garden, where you can take the ropeway up the mountain. This hotel is highly recommended for Kobe tourism.