"Facilities very good, small and cozy, a bit cramped for 11 people if you can't go out much. Unfortunately, it is not mentioned in advance that the heating is also powered by electricity, which increases the bill considerably. Contact with the landlord was"

"We stayed at this hotel for the second time and were disappointed. Breakfast was poorly prepared and the cheese, for example, was already dried out at the edges, there were far too many types of sausage on a small plate. The vegetables for dinner were overcooked and barely seasoned, and the meat was too dry. Not 4* standard."

"We have been sleeping at the hotel one night. The staff was exceptionally super friendly and helpful. Eating was far from the best we have received in a restaurant in the last months. Our room was very small, but we still felt well and sleeped well. And the breakfast buffet also liked us very well - for us everything was included in a good breakfast. We have enjoyed the stay in all."

"A beautiful wedding week. A friendly host and host. A great dinner and good beds. Beautiful environment. A 3-fold dinner every day with a beautiful dishes. On the Ruhetag there was a good alternative. Repeatable."

"Feedback about restaurant Rendlik in Hasištejn. We personally ordered the table at least four days in advance. When ordering, the waitresses were informed that we were coming specifically for the fish menu, as one of us was a pescatarian and only ate fish. They also knew that we would be a group of seven people for lunch on Sunday, August 25. Yet the table was neither properly prepared nor clean. On the table were breakfast crumbs, not ironed tablecloths, an egg under the table and other shortcomings, which I will describe in more detail here. Plus, this was my parents' celebration for their 50th wedding anniversary. The waitresses knew it too. We were looking forward to this lunch, but after the experience with the staff, who obviously do not care about the good reputation of the hotel, we will never come back to them. I have lived abroad for over 20 years and have experienced poor service, but what we experienced in your restaurant was over the line. I am not an unnecessary critic, but these shortcomings were so serious that I cannot ignore them. No one asked if any of us had any allergies. It is a fundamental question that can save lives, and its omission is inexcusable. We ordered baked potatoes, but we got mashed potatoes. The waitress didn't even bother to ask if we wanted an exchange, she just apologized. We let them know in advance that we would like a fish menu. The lady told us that the fish were frozen, even though they knew about our order several days in advance. This information did not make us very happy, as the fish could be in the freezer for a whole year. When the cook came, he was wearing wrinkled and dirty sports shorts with a dirty T-shirt and told us that he didn't know about the fish. However, this is not our problem. All he had to do was to come and say that the preparation would take longer, which we would understand. We ordered Matonka, but it was forgotten. We had to remind the waitress twice. When we asked what kind of soup they had, we were told it was Frankfurt, but we got rip off cabbage soup with one piece of sausage, and some of us didn't even have that. We wanted to order strudel, which is a classic dessert and something that can be baked in half an hour, but the chef baked it at two in the afternoon. So, the lady offered us a blueberry pie, but it had nothing to do with blueberries – it was a simple Linzer cake with cottage cheese, and everyone got barely one blueberry next to it. That was a complete mockery. The highlight of the afternoon came when ordering ice cream sundaes. The order was clear. Sundae number 1: Vanilla ice cream sundae with Baileys for me. I just got a badly arranged ice cream in a nice glass without whipped cream. Instead of Baileys, I got sweet caramel, and when I pointed it out, the lady claimed it was Baileys, even though she had never seen it. In the end, she admitted that she had never seen Baileys, so she didn't even know what it looked like. I've never met a waitre"

"Where should I begin... you arrive, are met and then you are allowed to go straight to the next hotel, which then sends you to the car park. 3.5 days for €75.00. The car park is on the public road which everyone has access to. The barriers do not raise automatically, you have to call hotel number 2 (at a cost) to have something done. The wellness area is unfortunately a small sauna which only has room for two people, the pool can only be used in midsummer as the water is ice cold. The food in the restaurant... breakfast was the same every day, the cake was there when you arrived and when you left. Evening meals were very poor for a 4 star hotel... schnitzel with chips... drinks cost extra!! the staff in the restaurant do not speak English or German. The rooms are OK. All in all, very, very disappointed with the hotel, for me max 2 stars and not 4."

"We had a wonderful stay in Grandhotel Pupp! Highly recommended!"

"bang for the buck, situated directly in the middle of the city with lots of bars and restaurants nearby, would definitely recommend!"