Sun Inns Hotel Batu Caves

Sun Inns Hotel Batu Caves Reviews

Sun Inns Hotel Batu Caves

22, Jalan Seri Utara 1, Taman Wahyu, 68100 Kuala Lumpur, Wilayah Persekutuan, Kuala Lumpur, 68100, MalaysiaView hotel details
Sun Inns Hotel Batu Caves
Sun Inns Hotel Batu CavesSun Inns Hotel Batu CavesSun Inns Hotel Batu Caves
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Guest Reviews of Sun Inns Hotel Batu Caves

7.8/10
Good
94 review
Verified reviews
Location8.0
Amenities7.4
Service7.8
Cleanliness7.7
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All reviews(94)
Positive reviews(80)
Reviews with photos/video(58)
Great value for money(6)
Negative reviews(14)
Guest User
Family 4 Room (with Window)
Stayed in Dec 2025
Family
1 review
6.0/10
Posted on Jan 25, 2026
I'm booking with window room but get without window. Air cond not that much cooling. The sound of air cond compressor so irritating.
Response from Property: Dear Guest User, we apologise for the window room issue and air conditioning noise; we will investigate.
Anonymous User
Deluxe Room(No Window)
Stayed in May 2025
Solo traveller
91 review
6.5/10
Posted on Jun 18, 2025
Affordable and cheap and fairly clean for short stay. Neighbour room so noisy at night, cant sleep well.
Adil07
Deluxe Room(No Window)
Stayed in Nov 2025
Couple
4 review
2.0/10
Posted on Jan 3, 2026
Hard to tell. Not really good. Location is good. But for me is worst.
Response from Property: Dear Guest User, we regret that your stay did not meet expectations and appreciate your feedback.
Anonymous User
Deluxe Room(No Window)
Stayed in Sep 2025
Travelling with friends
27 review
7.5/10
Posted on Oct 26, 2025
The hotel environment consider clean & tidy including inside hotel room, not bad!
Response from Property: Thank you for your review. We’re happy the environment and room cleanliness met your expectations.
Fiona Loy
Deluxe Room(No Window)
Stayed in Jun 2025
Business traveller
8 review
8.0/10
Very good
Posted on Jul 21, 2025
basic and clean good room. good for a night stay. near to batu caves and eateries are nearby
Azham_sarif
Deluxe Room(No Window)
Stayed in Mar 2025
Solo traveller
12 review
7.0/10
Posted on Apr 25, 2025
everything is ok
Response from Property: Thank you for your feedback, Azham_sarif. We're glad to know that everything was satisfactory during your stay. We hope to welcome you again soon!
wingfung226
Deluxe Room(No Window)
Stayed in Oct 2025
Solo traveller
4 review
10/10
Outstanding
Posted on Nov 18, 2025
All Good and it is very cheap. Staff is helpful
Response from Property: Dear Wingfung226, thank you for the perfect rating and we’re glad everything was good and affordable.
RajeshRS
Deluxe Room(No Window)
Stayed in Mar 2025
Travelling with friends
5 review
3.0/10
Posted on Apr 14, 2025
I hope this message finds you well. I recently stayed at your hotel from 12-04-2025 to 13-04-2025, and I wanted to share my feedback regarding my experience. Unfortunately, I found the level of service and cleanliness to be very poor
Response from Property: Dear RajeshRS, we apologize for the poor service and cleanliness during your stay. Your feedback is important, and we will act on this seriously to ensure better experiences moving forward.
Guest User
Deluxe Room(No Window)
Stayed in Oct 2025
Couple
1 review
9.0/10
Great
Posted on Nov 18, 2025
Staff services is OK, room also ok
Response from Property: Dear Guest User, thank you for your review and we’re happy the staff and room met your expectations.
balu Subramanium
Deluxe Room(No Window)
Stayed in Jun 2024
Travelling with friends
58 review
7.5/10
Posted on Jul 11, 2024
The room quite silent and hotel have self service laundry 1am to 8am discount price.
Response from Property: Dear valued guest,Thank you for your time to review our property and we look forward to serve you again soon in near future.We will definitely look into improvement of the hotels and we every single comments from guest will be treat equally important.Thank you
Guest User
Deluxe Room(No Window)
Stayed in Oct 2025
Couple
5 review
10/10
Outstanding
Posted on Dec 24, 2025
Clean n nice place for rest
Response from Property: Dear Guest User, thank you for your positive comments; we’re happy you found the place clean and comfortable for rest.
Guest User
Deluxe Room(No Window)
Stayed in Apr 2025
Business traveller
1 review
7.0/10
Posted on May 16, 2025
TV not working even after reported to customer service
TapTaplah Advisor
Deluxe Room(No Window)
Stayed in Sep 2024
Business traveller
17 review
10/10
Outstanding
Posted on Nov 9, 2024
Good and Freindly
Response from Property: Dear valued guest,Thank you for your time to review our property and we look forward to serve you again soon in near future.We will definitely look into improvement of the hotels and we every single comments from guest will be treat equally important.Thank you
Genzhou88
Deluxe Room(No Window)
Stayed in Mar 2025
Business traveller
18 review
6.0/10
Posted on May 15, 2025
Hotel was okay but towel not clean at all…
Anna chem
Deluxe Room(No Window)
Stayed in Jan 2026
Solo traveller
2 review
10/10
Outstanding
Posted on Feb 7, 2026
Service good