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"The staffs were very friendly, the location I picked this hotel was very near to the National Stadium Bukit Jalil for my Bruno Mars concert, although its 20mins plus by walking distance but I still prefer to get Grab car much easier and faster to get there Overall the hotel was comfortable to stay in for 3days 2nights for concert, room was okay the only thing is the TV is there but it's not working 🤣, water dispenser need to go to the receptionist counter to fill in and there is no chair for the dressing table 🤣 But yeah overall the service, friendly of staffs very satisfied, just that hope they will do some fixing about the TV, water dispenser and please have the stainless steel body judge kettle in each room, love to visit the hotel again for my next trip 🥰🥰🥰😘🤭🤭🤭🤭"

"Hotel is clean and near 15 minutes from TBS. Our room was next to roadside so it was busy and could hear sound from other rooms plus roadside noise . Food stall near to hotel which is 24 hours."

"Bilik luas sgt.. pemandangan pun for me cantik laa.. pool and gym pun bersih.. peralatan gym smua blh pakai.. will repeat to stay hear!! Picture from google since i really forgot to snap the picture of the room"

"This place is a great getaway for couples. They don't allow kids under 12, and in fact, maximum 2 people per room. The facilities include in-room jacuzzi (not sure if all rooms have this, but ours did!), very nice and natural swimming pool and gardens. They have a spa where we enjoyed a wonderful massage, a bit pricey, but well worth it. The restaurant and staff are incredibly nice and efficient, food was great. The room was very clean, and lots of amenities (tea, coffee, minibar, toiletries, lots of towels, etcetera). The overall facilities are well kept and clean, but some might think just a bit run down: there is a lot of wood, which is hard to maintain in good condition, but it was not a huge issue for us. As for the location, if you are going to KL to shop, this may not be the place for you: it is just a bit off the beaten track. However, there is an LRT station (Ampang Park) about a 15-minute walk or 5-minute drive from the hotel. But close to the hotel, there is not much in the way of shops or restaurants. For our 3-day getaway, it was perfect, and we would certainly do it again."

"Everything was just simply perfect. Room was huge and spacious. Filled with impressive features as well. View was great. Bath tub was just amazing. One minor inconvenience I faced was a staff at the rooftop bar rudely stopped us from trying to quickly explore the rooftop bar, cynically enquiring if we are even guest at the establishment. Otherwise all the other staffs were just immaculate from the check in all the way to housekeeping. Breakfast staff at horizon grill was also really attentive with a smile always on. Genuinely no other complaints apart from that one rude staff. Would definitely come back again maybe for slightly longer this time."

"check in staff and guard is so rude and not friendly even not same as professional room is just so so, in this price can have 4 star hotel room provided i think one the bad room in this hotel, such a not nice , never visit again for sure, no respect for guest by staff."

"great location, good price,has gym and upstair common room has big tv with netflix. . The service its outstanding from all the staffs. location just a cross from NU sentral Plaza which has many transportation options like train,metro,tram n bus plus on the same groundfloor . Recommend to exchange ur money on the ground floor exchange place in the NU sentral, rate is one of the better value. Thai RM 3.50 _perdish was ,our fav spot in that plaza U can also apply upstairs for touch n go card which a must for KL public transport. . Recommend"

"Excellent stay ! The location and the room went above our expectations! We stayed for 4 nights, it has everything we need, we like particularly the kitchen where we eat and plan our trip together, the living room has a beautiful view, full glass panel from ceiling to floor, facing KL Tower. The breakfast room on the 48th & 49th has one of the best views of Merdeka 118 & KL Tower. The bed is nice, daily housekeeping, towels are thick and clean. We recommend to friends."

"Except for the long check-in: somehow the receptionist asked for the tourist tax, even though I already paid it and showed the proof of payment from the Trip.com (he even asked to send the photo to his email, - why would I need waste so much time for this, it was a prepaid stay. And the hotel needs to clarify all the payment with the platform I presume), and the Gideons Bible was in the room, the hotel didn’t agree for us to take it with us. Even though this is one of the main policies of the Gideons Publishing house, to spread the Bible for people around the globe. But other than that other things were fine. And the location"

"The hotel is awesome. Me and my son loved every minute spent there. We enjoyed : - the evening show at the garden that we watched through the window, no crowds, you can see the whole scenery of the fountains -the fragrance at the hotel everywhere, it smelled so good - the breakfast, we tried all kinds of exotic fruits that we’ve never seen before - the staff is very friendly - the thoughtful details like greeting from the hotel - and of course the 2 minutes walk to the Twin Towers"