DJ Citi Point Hotel

DJ Citi Point Hotel Reviews

DJ Citi Point Hotel

No 16 Pusat Niaga, Paya Keladi, Kuala Terengganu, Terengganu, 20000, MalaysiaView Hotel Details
DJ Citi Point Hotel
DJ Citi Point HotelDJ Citi Point HotelDJ Citi Point Hotel
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Guest Reviews of DJ Citi Point Hotel

8.7/10
Very Good
97 review
Verified reviews
Location9.1
Amenities8.2
Service8.7
Cleanliness8.6
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All reviews(97)
Positive reviews(93)
Reviews with photos/video(30)
Awesome rooms(18)
Clean and tidy(17)
Awesome stay(17)
Friendly staff(14)
Convenient location(9)
Great value for money(8)
Great location(8)
Negative reviews(4)
MinnMinn77
Family Citi Suite
Stayed in Jan 2025
Family
5 review
9.0/10
Great
Posted on Feb 27, 2025
Overall okay.. staff okayy.. only cons is they dont have lift.. have to hiking a staircase😂
Response from Property: Thanks for your feedback! We're glad to hear that overall you had an okay stay and that the staff met your expectations. We totally understand how the lack of a lift can be a bit of a challenge, especially after a long day – If the stairs are a concern for you, it's a great idea to inform the staff when you check in or beforehand. They might be able to arrange for a room on the lower floor or assist in any other way to make your stay more comfortable. We hope it didn’t take away from your experience too much, and we appreciate your understanding. Hopefully, we can welcome you again in the future!
Aziss
Standard Superior Room
Stayed in Oct 2024
Solo travellers
7 review
9.0/10
Great
Posted on Nov 18, 2024
Good busget hotel.Room and bathroom is clean and very kind staff. Near Kuala Terengganu Bus Station and Pasar Payang. Located at Kuala Terengganu town and very easy to find this hotel. Very suitable for solo travellers because the price for 1 night not to expensive and you can found many of restaurant around.
6/7
Response from Property: Dear Aziss Thank you so much for your kind words! We're thrilled to hear that you had a pleasant stay with us and found our location convenient for your needs. It’s great to know that you appreciated our clean rooms, friendly staff, and proximity to local attractions like Pasar Payang and the bus station. We're also happy that our hotel was a suitable choice for solo travelers like yourself.We truly appreciate your feedback and hope to welcome you back for another comfortable stay in the future!Best regards,dj citi point hotel
Leed Fung
Standard Superior Room
Stayed in Sep 2024
Couples
2 review
9.0/10
Great
Posted on Nov 3, 2024
Location is close to Pasar Payang. No parking provided however there is public parking available. No elevator or lift.
Response from Property: Dear Leed Fung Thank you so much for your kind words! We're thrilled to hear that you're enjoying your stay with us. If stairs are ever a concern, please don’t hesitate to reach out to us. We’d be happy to assist with any special arrangements or offer an alternative solution to ensure your comfort during your stay.We look forward to making your experience even better!Best regards,dj citi point hotel
Guest User
Standard Superior Room
Stayed in Sep 2024
Travel with friends
14 review
10.0/10
Outstanding
Posted on Dec 31, 2024
Good bargain for the stay in the centre of Kuala Terengganu. The room is spacious and very comfortable, there are also a lot of eateries nearby so fret not. You can find places to eat within a stone throw as well.
Response from Property: Thank you for your feedback! We're glad to hear that you found the stay to be a good bargain and enjoyed the spacious, comfortable room. It's great that the nearby eateries made your stay even more convenient. We hope to welcome you again soon!"
Atikah20
Standard Superior Room
Stayed in Jul 2024
Family
9 review
8.5/10
Very Good
Posted on Aug 16, 2024
I really like this hotel..the room that i got quiet nice for 2 people...it have hot shower & fridge..the only thing i dont really like cause there is no elevator🥺
Response from Property: Thank you for your kind feedback! We're delighted to hear that you enjoyed the room and the amenities. We hope to have the opportunity to welcome you back soon!"
azmanhs
Standard Superior Room
Stayed in Sep 2024
Couples
17 review
7.5/10
Posted on Oct 24, 2024
Pasar Payang nearby. No elevator.
Response from Property: Dear Mr Azman Thank you so much for your kind words! We're thrilled to hear that you're enjoying your stay with us. If stairs are ever a concern, please don’t hesitate to reach out to us. We’d be happy to assist with any special arrangements or offer an alternative solution to ensure your comfort during your stay.We look forward to making your experience even better!Best regards,dj citi point hotel
OoiPohEan
Deluxe Triple Room
Stayed in Mar 2024
Family
6 review
10.0/10
Outstanding
Posted on Apr 26, 2024
Good location, near to town city. Room is clean and comfortable to stay. The staff is very friendly. Good experience to stay at Kuala Terengganu clean beach
6/11
Response from Property: Greetings from DJ Citi Point Hotel. Thank you for your review and for choosing our hotel. Glad to know that you are satisfied with our staff and our room. Looking forward to seeing you again in the future. Thank you
Serhii Rusyn
Standard Superior Room
Stayed in Mar 2024
Couples
5 review
9.0/10
Great
Posted on Apr 11, 2024
Not a bad place to stay for couple of nights. Wifi doesn't work well always, but it's pretty decent. The big plus is the big window. The room is very bright
Response from Property: Greetings from DJ Citi Point Hotel. Thank you for your feedback! We appreciate your positive comments and are glad to hear that you found our place decent for a short stay. We apologize for any inconvenience caused by the WiFi connectivity issue and assure you that we are working on improving it. We're pleased that you enjoyed the brightness of your room, especially with the big window. Your comfort and satisfaction are important to us, and we hope to welcome you back for another pleasant stay soon.
Guest User
Family Citi Suite
Stayed in Aug 2024
Family
1 review
10.0/10
Outstanding
Posted on Oct 1, 2024
everything is good but dont have elevator if u get upstairs room.. overall is just nice.
Response from Property: Thank you so much for your kind words! We're thrilled to hear that you're enjoying your stay with us. If stairs are ever a concern, please don’t hesitate to reach out to us. We’d be happy to assist with any special arrangements or offer an alternative solution to ensure your comfort during your stay.We look forward to making your experience even better!Best regards,dj citi point hotel
Anonymous User
Deluxe Triple Room
Stayed in Dec 2023
Family
1 review
10.0/10
Outstanding
Posted on Jan 23, 2024
All good. It’s just the alley space a bit spacious to walk through with stuffs.
Response from Property: Greeting From Dj Citi Point Hotel. Thank you for your feedback! We're glad to hear that everything else was good. I'm sorry to hear that you found our room too small. If you have any other suggestions or needs, please let us know. We look forward to welcoming you back!"
Sir_Faiz
Standard Superior Room
Stayed in Apr 2024
Solo travellers
17 review
10.0/10
Outstanding
Posted on May 11, 2024
Nice and comfy
Response from Property: Greetings from DJ Citi Point Hotel. Thank you for your review and for choosing our hotel. Glad to know that you are satisfied with our room. Looking forward to seeing you again in the future. Thank you
Guest User
Deluxe Triple Room
Stayed in Feb 2025
Family
3 review
7.0/10
Posted on Mar 11, 2025
Smelly and got cockroach in my room
Response from Property: Thank you for bringing this matter to our attention. Please accept our sincerest apologies for the inconvenience you experienced during your stay. We take cleanliness and hygiene very seriously, and we are truly sorry that your room did not meet the high standards we strive to maintain.We have immediately informed our housekeeping and pest control teams to investigate and resolve the issue to ensure it does not happen again. Your comfort and satisfaction are very important to us, and we regret any discomfort caused.Should you have any further concerns, please do not hesitate to reach out. We would appreciate the opportunity to make this right.
mohd shah azren bin mansori azren
Standard Superior Room
Stayed in Jul 2024
Solo travellers
1 review
5.5/10
Posted on Aug 4, 2024
ok blh ddk tp tu lah paking susah sikit.. bilik tu agak bising klu mehadap hjn.
Response from Property: Thank you for your feedback. We are sorry if you have difficulty with parking and noise disturbance from rooms facing the street. We will take note of this for future improvements. Thank you and hope to see you again in the future.
Ieda
Standard Superior Room
Stayed in Oct 2023
Family
1 review
10.0/10
Outstanding
Posted on Nov 8, 2023
Overall sangat berpuas hati. Yg penting tandas tersangat bersih. Rezeki sbb pihak hotel upgrade bilik. Thanks sangat. Will repeat again next time 😘
Response from Property: Greetings from DJ Citi Point Hotel. Thank you for your feedback. We are happy that you are satisfied with the accommodation provided by us. Thank you and hope to see you again in the future.
Guest User
Family Citi Suite
Stayed in Jul 2024
Travel with friends
1 review
7.5/10
Posted on Sep 1, 2024
Everything is good, just that it doesn’t have reserve parking
Response from Property: Thank you for your kind feedback! We're glad to hear that you're enjoying your stay. We truly appreciate your understanding regarding parking. While we don't offer reserved parking for all guests, we do have one VIP parking spot available on a first-come, first-served basis. If you'd like to reserve it or need assistance with parking during your stay, please feel free to let us know, and we’ll be happy to assist you.We look forward to ensuring you have a great experience here.Best regards,dj citi point hotel