Guest User
August 12, 2023
As soon as we arrived at the rooms we realized that it did not correspond to what was agreed because there was no bathroom in the room. We immediately called and the answer given to us by the owner was: I'm out of Lagos, I can't check, we'll talk tomorrow morning at 9. I think this is enough to understand the level of professionalism of the owner. We have the recording of the phone call. Then, seeing the figure made, he alerts a girl and then after half an hour we are given the correct room. In the previous weeks the owner ignored some requests made via WhatsApp when anyone would have given directions such as: where can we park. I repeat, one cannot improvise as business managers. Especially in the month of August where you have to be on the ball to provide service to the customer who has paid handsomely.
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