"Superb experience with class hospitality - from lodging to food to other amenities everything was perfect - very secure and highly convenient check-in to check out journey - Mr sohail Ashraf the chief security officer has ensured hotel security management top notch as the kids were roaming freely in all amenities section without any worry or concern. Complete staff was welcoming and deserve appreciations."

"Stayed at Hotel Grand Orchard recently and it was a really pleasant experience. The rooms were neat, spacious, and well kept. Housekeeping did a great job and everything felt clean and comfortable. The staff was friendly and always ready to help, which made the stay even better. Service was efficient and we didn’t face any issues during our visit. Location is also a big plus—everything is easily accessible nearby. Overall, a great place to stay and definitely worth recommending."

"Good location, and the hotel staff are polite and friendly"

"Pillows were extremely dirty like literally too much so I had to replace the pillow covers and cover them twice. Bed sheets aren't clean as well. Fan is dirty. Noises of various people and fans make it further worse. The breakfast buffet was just average. Gym is good like really excellent for workout and nice addition. No coffee machine or kettle or any amenities provided."

"To be honest, the environment is slightly better now after the renovation, but the bedding really needs to be thrown away or replaced. The towels are pilling, and they're still using the same sheets."

"Please don’t be misled by the pictures shared on social media. The hotel’s exterior and entrance are quite underwhelming—dark and uninspiring. Even the lobby felt like a letdown, decked out in traditional Lahori bling (and I say this with no offense to Lahore). Now that the rant is out of the way, here’s a breakdown of our experience: We arrived very, very late as our motorway drive took forever due to a few unexpected stopovers. However, the hotel valet greeted us with a big smile, and the bellboy promptly helped with our luggage. Throughout our stay, the staff remained helpful and courteous (perhaps taking a cue from their Hunza hospitality experience). The welcome drink tasted like a poorly mixed version of Tang which was definitely not pleasant. Our initial room was small and not to our liking, but thankfully, the front desk quickly arranged a switch that suited us better. The new room had an incredibly comfortable bed that gave us a great night’s sleep. Unfortunately, there were a few issues. There was no fruit basket in the room (as promised), and it only arrived the next day after a call to the front desk. The shower was of poor quality, the sink fixture was broken, and there was a strong, unpleasant smell in the washroom. To make matters worse, our room overlooked a dump site. I honestly wonder if the hotel could purchase that plot and turn it into something useful—maybe an outdoor restaurant or an extension of the property. On the brighter side, the breakfast was excellent... hearty, fresh, and energizing. We didn’t get a chance to try anything from the à la carte menu, but the morning spread made a solid impression. The pool area, unfortunately, needs serious attention. It’s poorly lit, lacks an on-duty lifeguard, and the water could use more chlorine. The billiard table was another disappointment, with broken cue sticks and worn-out balls. Now, the big question: Would I stay at Luxus Grand again? Answer: Absolutely. Why? 1. Prime location—right in the city center 2. Very affordable rates 3. Safe and secure parking 4. Friendly, helpful staff 5. Excellent breakfast"

"It was ok but that good"

"Good location. All the hotel carpet need to be changed looks dirty. Rooms are old style. Need renovations"

"Excellebt ambiance and great hospitality!! People at the front desk and breakfast buffet were also very nice and helpful. There was also Amtal who did a splendid job and catered to my needs. Definitely will be coming to this hotel next time when I’m in Lahore again!! Inshallah!!"