Belmont Hotel Mactan

The accommodation boasts modern fitness facilities, friendly service, and convenient location near the beach. Guests enjoy spacious, clean rooms and a good buffet breakfast. Some mention limited dining options.

Not Worth the Price — At Best, Average for a 3-Star Hotel Stayed: August 9–12, 2025 From August 7–9, I stayed in Cebu City and checked into this hotel on the evening of the 9th. To my surprise, the Ironman Triathlon was taking place — a massive event that completely closed the hotel’s beach and all coastal roads on Mactan Island, making it extremely difficult to get anywhere. The hotel I stayed at in Cebu City had proactively informed me in advance that their pool would be unavailable due to renovations. In contrast, this hotel gave absolutely no notice about the Ironman event, despite knowing well in advance that it would cause major disruptions. This level of negligence is unacceptable. They later claimed they had informed guests who booked directly with the hotel. However, when I contacted them before my stay to reconfirm my reservation, their reply simply stated, “Your booking is confirmed,” without a single mention of the event. This was highly unhelpful and showed a complete lack of hospitality. On the day of the event, I had an island-hopping tour booked. Normally, the port is about 30 minutes away, but due to the road closures, I had to walk a long distance and take two or three different motorbike taxis, which took me two full hours to finally arrive. If I had been told in advance, I could have swapped my Cebu City and Mactan stays to avoid the disruption entirely. Not being informed made this one of the worst travel experiences I’ve had. The problems didn’t end there. The room looked clean at first glance, but in reality, it was far from it. The bed sheets had visible footprints from a previous guest. I only noticed this at night, so I reluctantly slept on them. The next morning, I requested room cleaning — but the sheets were left unchanged, and the room was only superficially tidied up. When I raised these issues with the front desk, all I got was “Sorry” and “We will report it to the manager.” No offer to immediately clean the room. Some staff even smiled while I was explaining the problem, which felt extremely disrespectful and gave the impression that they do not take guests seriously. While the room was compact, the shower water never got hot until I let it run for more than 10 minutes. The ventilation was either nonexistent or very weak, leaving the room constantly humid. The doors and walls were thin, so hallway noise was very loud. I have visited Cebu and the Philippines over 10 times, but this was the first time I have had such a disappointing experience. There are many better-value hotels available. I absolutely do not recommend staying here. At best, it may be worth visiting on a day trip just to use the private beach — nothing more.

Just Two More Nights… We said goodbye… and then asked for two more nights. Because sometimes, you don’t need a reason—just a feeling. Belmont Hotel gave us comfort, kindness, and a kind of peace that’s hard to describe. Our hearts are full. We’ll be back… not as guests, but as a couple getting married here soon. See our earlier post for the full review and photos—it’s all still true.