Ibis le Mans Centre Gare Nord Reviews

Booked this hotel on 12th may 2024 for next years le mans 24 hour race 1 room, 2 single beds, breakfast, no problems booking everything went through, reasonable price too. Got an e mail on 21st june saying booking had been cancelled , no reason given, I e- mailed alcor who seem to do ibis,s bookings, they got in touch with the hotel who came up with a blatent lie saying bookings wernt on the system. Both myself and alcor have emailed the hotel but arnt getting a reply..... Now I know rightly what this lot are up to as the 24 hour race wasnt actually confirmed til last week....clearly this hotel has given no thought to peoples travel plans and how these will then go pear shaped... The air was initally blue but I now calmed now and we,ve got a nice wee air b and b.. I notice that a manager from the hotel normally responds to bad reviews, well dont bother Sir as we will call in next June and you can explain yourself in person!!! and you can weasel your way out of it. ps i,ll update next june of his /her response

The hotel is in a great location with the railway station opposite and the main town only a 10 minute walk away. There is parking on site but only for about 2 or 3 cars so best to book in advance, it costs 15 euros. All of the staff were helpful and check in was fast. The rooms were of a good size for a family of 3, it was extremely clean and the beds were comfortable. The bar is reasonable prices. We have booked to return for a night to break our journey up on the way back through France.

Allocated room 502 which had a dirty stained carpet. Reception changed room to 510 which was not much better with chipped furniture and dusty. At breakfast the staff failed to acknowledge the guests and some mornings either no plates or cutlery were available. No tongs were provided and food from the buffet had to be taken by folk. A moldy peach was in the fruit basket for at least two days. When checking out I made Reception aware of the above comments advising that I had never come across such poor standards before in an IBIS hotel. I made my email address available to the hotel should the management want any further details but to date I've heard nothing from them.

Good "overnight" hotel. Breakfast was most acceptable, evening meal was somewhat lacking..Parking is is available on site, places are very limited, so bookingin advance is advised. There is however public parking across the street, how secure it is I can not say.

We arrived on our bikes in the middle of a heatwave and the staff couldn't have been more welcoming and helpful. We able to store the bikes in their secure car park, the rooms were clean with very effective air conditioning. We ate dinner in the hotel which was OK, but it's just reheated pots of food. Breakfast is served very early if requried with a very good choice.

I booked a room 3 months ago through *********** for June 29, 5 nights.. I read elsewhere that one should check reservations made through *********** as they might not exist. Two weeks ago, I emailed the hotel and sure enough, I was told that I had no reservation because of "payment refused." *********** still showed "Confirmed" and when I phoned, the agent had no explanation except that this sometimes happens. She cancelled the non-existent reservation. .Hotel was now fully booked. What a disaster this would have been as it's the weekend of Le Mans Classic. Fortunately I was able to secure lodging directly at another hotel.

Great location, secure parking onsite is great. Wasn’t able to access our rooms at 12pm but check in was really easy. Rooms were really comfortable. Only issue was the breakfast service was extremely poor

Good location. Nice room. Front desk staff when we checked in were very friendly and helpful.

Fantastic stay - clean, modern and well situated beside station. Car park immediately opposite is short stay, so we used one 2 mins walk away, beside bus station. Very easy to access. Good breakfast and friendly welcoming staff.

Good location 15 mins walk to centre but parking on site is limited

The man who checked us in was really nice and super friendly. A credit to Ibis. The hotel was OK but breakfast could have been a lot better.

Great value for money hotel with hands on and very friendly staff. 3 star hotel but worth 4 stars. Room was perfect, bathroom with rain shower comfortable and all very clean. Just 15 min. walk away from the historical city centre. The hotel has a special deal with the nearby EFFIE car park, just €8 for 24h.

10 minutes from the historic center. The room was a good size. Clean an functional, all the basics covered.

Great hotel, perfectly situated close to the train station, the centre of town and the 24h circuit. Room was spotless and staff were brilliant