VALATOMS·Fanlatu Hotel (Bipenggou Scenic Area)

VALATOMS·Fanlatu Hotel (Bipenggou Scenic Area) Reviews

VALATOMS·Fanlatu Hotel (Bipenggou Scenic Area)

Near No.320 Provincial Road, Li County, Sichuan, ChinaView Hotel Details
VALATOMS·Fanlatu Hotel (Bipenggou Scenic Area)
VALATOMS·Fanlatu Hotel (Bipenggou Scenic Area)VALATOMS·Fanlatu Hotel (Bipenggou Scenic Area)VALATOMS·Fanlatu Hotel (Bipenggou Scenic Area)
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VALATOMS·Fanlatu Hotel (Bipenggou Scenic Area) Guest Reviews

4.6/5
Very Good
516 review
Verified reviews
Location4.6
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(516)
Positive reviews(498)
Reviews with photos/video(111)
Classy environment(97)
Close to scenic area(42)
Loved the view(37)
Many amenities(37)
Tasty food(34)
Friendly front desk staff(30)
Relaxing hot springs(17)
Well designed(15)
Negative reviews(18)
anetlin
Featured Panorama Room - Mountain-View (Double Bed) (Floor Heating)
Stayed in Feb 2024
Couples
14 review
5.0/5
Outstanding
Posted on Mar 12, 2024
Due to some accidents on the road, we had a very very late check in (2.33am). Despite this, the front desk guy was still very accomodating and the check in process for foreigners are also easy here. This hotel has free parking spot for car as well. It was a great big room for 2 person. Amenities are very complete (as listed on the booking page). The bed was very comfortable and there's no problem with heating in the room (shower's fine). Note: The pictures were taken when we were about to check out. It doesn't represent the first stage of the room when we arrived. 🫣 It is very close to Bipenggou Scenic Area! Overall it was a really great place! Very recommended ~
Response from Property: ☁全屋地暖&悦享山景房☁非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,梵拉圖酒店永遠屹立於這個城市,等候您的來臨!不見不散哦!祝:笑口常開!
Ta Bupasiri
Leisure Room - Mountain-View (2 Beds) (Floor Heating)
Stayed in Feb 2024
Family
5 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Love staying here. The best value hotel I visited this time. Very comfortable, bed is very good. I have a good sleep here after having dinner with them as well. The kitchen cooked really nice and not expensive at all. The hotel is very close to Bipengou entrance. The hotel manager drove for us to there and leaving as well all help booking for us. Perfect TRIP to Bipenggou พักที่นี้ดีมากค่ะ สะอาด สบายสุด เตียงดี ห้องน้ำดี พนักงานดี ครัวอร่อย อาหารเช้าก็ดี ทำให้เที่ยวสนุกเลย
Response from Property: ☁設施齊全&環境優美☁感謝您對我們的認可,客人的每一絲需求都是我們為之努力的方向。我們一定更加努力,打造五星級水準,期待下一次的出行,我們能為您創造更加完美的服務。
Guest User
Featured Panorama Room - Mountain-View (Double Bed) (Floor Heating)
Stayed in Nov 2023
Solo travellers
25 review
4.0/5
Very Good
Posted on Feb 4, 2024
Good, warm hotel with nice location
Response from Property: ☁全屋地暖&悦享山景房☁非常感謝您對我們酒店如此的青睞和喜愛!前進的腳步永不停歇,為了您的信賴,我們將更加堅持不懈,梵拉圖酒店永遠屹立於這個城市,等候您的來臨!不見不散哦!祝:笑口常開!
Ningmengzounaishaobing
Leisure Room - Mountain-View (2 Beds) (Floor Heating)
Stayed in Jan 2025
Travel with friends
4 review
2.7/5
Posted on Feb 18, 2025
It is very close to Bipenggou, just two or three minutes’ drive away. However, the facilities and hygiene are very average, the towels are very old and even black, and the toilet lid and hot water faucet are loose. . . There is no elevator, so if you live on the 2nd floor or above, you have to carry your luggage yourself. . . The security system is a Samoyed, very enthusiastic and cute. The boss's attitude is quite good. If you have any questions, we are here for you.
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Response from Property: Dear customer, hello! First of all, thank you very much for choosing to stay in our hotel and for your affirmation of our location and the owner's service attitude. We take your feedback very seriously and sincerely apologize for any inconvenience you experienced during your stay. Regarding the facility hygiene issue you mentioned, we have immediately carried out inspections and rectifications to ensure that facilities such as towels, toilet lids and hot water faucets in all rooms are up to standard. We will further strengthen daily maintenance and cleaning work to ensure that every guest can enjoy a comfortable accommodation environment. There is no elevator. We understand that this may cause inconvenience to guests carrying large luggage, but due to local housing construction restrictions, it is temporarily impossible to install an elevator. We will consider improving this facility in the future and will also provide more assistance to ensure that guests can check in smoothly. Thank you again for your valuable feedback. We will continue to improve and look forward to seeing you again. Please give us a chance to serve you better. I wish you a happy life!
Guest User
Featured Panorama Room - Mountain-View (Double Bed) (Floor Heating)
Stayed in Jan 2025
Couples
5 review
3.1/5
Posted on Feb 7, 2025
We came to Bipenggou for fun, and we selected the hotel after looking at it online again and again. First of all, the hotel is very close to the scenic area. We were traveling from out of town, and each of us had a big suitcase. I really didn't expect that there would be a hotel without an elevator in this society! ! ! ! We moved our boxes to the third floor and moved in! ! ! Besides, it’s still cold in February. The floor heating is said to be not warm at all. I turned it on all night and it was only 19 degrees in the morning! ! ! It was very cold when sleeping at night! ! ! Except that there is no elevator, the floor heating is very poor and the hot water is not very hot, everything else is fine. The boss even gave us breakfast! Very sincere review!
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Response from Property: Thank you very much for choosing to stay in our hotel and taking the time to share your experience. We are very pleased to learn that you are satisfied with the hotel's location and breakfast service, and thank you for your recognition of our services. We sincerely apologize for the problems you mentioned about no elevator, poor floor heating and insufficient hot water temperature. The hotel's architectural structure does limit the installation of an elevator, but we will consider the possibility of adding an elevator in future renovations. We have immediately communicated with the relevant departments regarding the floor heating and hot water issues, and will carry out inspections and improvements as soon as possible. We have also equipped the rooms with heaters to ensure that every guest can enjoy a comfortable stay. We sincerely look forward to seeing you again and promise to provide you with better service. If you have any special needs or suggestions, please feel free to contact us.
Guest User
Tent (Double Bed) (Shared Bathroom)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 12, 2024
During my trip to Bipenggou, I stayed at the Fanlatu Hot Spring Hotel. I booked it without thinking because it was a chain hotel. It really added endless brilliance to my trip. The hotel has a unique geographical location, just a stone's throw from the gate of Bipenggou Scenic Area, making it extremely convenient to visit. The surrounding natural scenery is also very charming, with snow-capped mountains and dense forests, like a natural picture. Walking into the hotel lobby, it is fully heated and the warm-toned lighting creates a warm atmosphere. The staff greeted me warmly and the check-in process was efficient and smooth. The room is spacious and bright, and is uniquely decorated. European-style furniture is perfectly integrated with modern facilities. The bedding is comfortable, allowing you to have a good night's sleep. The hotel's private hot spring is a highlight. In the icy and snowy Bipenggou, soaking in the warm spring water and looking at the surrounding snow scenery will greatly relax your body and mind. The hot spring water is of excellent quality and glides over the skin, seeming to take away all fatigue and stress. The catering aspect is no less impressive. The breakfast buffet is rich in variety, including local specialties and classic Western breakfasts. The dinner dishes are exquisite and delicious, the ingredients are fresh, and the chef's attention can be tasted in every dish. In addition, the hotel also provides thoughtful entertainment facilities for you to enjoy in your leisure time. Whether it's a family trip, a couple's vacation, or a group of friends, Veratu Hot Spring Hotel can meet your needs. It is not only a place to stay, but also a resort where people can immerse themselves in beauty and comfort. It is highly recommended to every tourist who is going to Bipenggou.
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Response from Property: ❤Luxurious view hot spring hotel + hot spring fun❤Youth is accompanied by dreams, like poetry and pictures, like songs and songs. Chasing the glimmer of dreams, even if the road ahead is full of thorns, you still have to take care of the wind and rain and never give up! We have been working tirelessly to provide warm and warm services to every guest. Your satisfaction is our driving force. We look forward to your visit again~
Guest User
Tent (Double Bed) (Shared Bathroom)
Stayed in Nov 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Dec 12, 2024
When I went to Bipenggou in the cold winter, Veratu Hotel was like a warm harbor, bringing me an extremely comfortable and unforgettable experience. The location of the hotel is very exquisite, and the surrounding environment is quiet and tranquil, complementing the original ecology of Bipenggou. The advantage of being close to scenic spots allows us to make full use of our time and enjoy the fun without having to be tired on the road. The hotel's rooms are designed to be warm and comfortable, with reasonable spatial layout. From the soft carpets to the warm lighting, every detail has been thoughtfully considered. The windows in the room are large and provide excellent lighting. When you wake up in the morning and open the curtains, you can see the snowy scenery outside, as if you are in a fairy tale world. The facilities are first-class and meet the needs of different guests. The hygiene in the public areas is very well maintained, and the staff cleans it regularly. You can also enjoy free drinks and fruits in the sitting area next to it to relax your body and mind. The service at the hotel is impressive. The staff's warm greetings, considerate guidance and quick response to guests' needs made me feel like home. When dining in the restaurant, the waiter will carefully recommend the dishes. The local ******* hot pot is rich in flavor and rich in ingredients, making it a feast for the eyes. Hotel Veratu not only provides tourists with high-quality accommodation and catering services, but more importantly, it creates a comfortable and relaxing holiday atmosphere. Every moment spent here is full of beauty and warmth, and it is definitely a choice not to be missed during your trip to Bipenggou.
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Response from Property: ❤Whole-house heating + high-quality service❤Every day without dancing is a betrayal of life, and every time spent with you is our most beautiful memory. Thank you for your recognition of Fanlatu Hotel, Fanla Hotel Tu looks forward to dancing with you next time. Hotel Veratu sincerely wishes you a happy every day! Come often~
Guest User
Tent (Double Bed) (Shared Bathroom)
Stayed in Oct 2024
Family
2 review
5.0/5
Outstanding
Posted on Nov 16, 2024
During my unforgettable trip to Bipenggou, I stayed at this hot spring hotel, which left a very deep and beautiful impression on me. This hotel located in Bipenggou Scenic Area has an excellent location near Bipenggou Scenic Area. It is less than two kilometers away from Bipenggou Scenic Area and only takes a few minutes by taxi. This allows us to easily travel between the hotel and the scenic spot, saving a lot of time and energy and making the trip more leisurely. The surrounding dining options are also very rich and diverse. If you want to eat a steaming bowl of noodles or taste the authentic yak hot pot, you can easily find your favorite shop nearby. The rich local specialties not only satisfy the taste buds, but also give people an in-depth appreciation of the local customs. After returning from playing, you can quickly retreat into a warm harbor. One of its biggest highlights is the thoughtful configuration of floor heating throughout the house. The facilities of the hotel are nothing to say. Entering the room, the warmth brought by the floor heating in the whole house instantly dissipates the chill on the body and quickly rejuvenates the frozen body. Even on a cold winter day, you can feel as comfortable as a spring breeze. The hotel's tea room is a highlight. In your spare time, it feels wonderful to sit quietly in it, brew a pot of tea, and enjoy the beautiful scenery through the window. The hotel's attentive service also makes people feel warm. The free luggage storage service provides great convenience for travelers like me. There is no need to drag heavy luggage around, and I can easily start my trip to Bipenggou. The public area not only covers high-speed and stable WIFI, which allows me to share the wonderful moments of the trip with the outside world at any time, but also has a beautiful garden. For those who love barbecue, this hotel is a paradise. The hotel is equipped with complete barbecue equipment. As long as you need it, you can start a happy barbecue party among the mountains and rivers. Whether it's a family gathering or traveling with friends, barbecues for many people are stress-free. Everyone can sit together, grill delicious food, talk and laugh, and enjoy this unique vacation time. What's more worth mentioning is that the hotel does not charge a deposit. This trustful and convenient check-in mode made me feel the hotel's atmosphere and sincerity. From check-in to check-out, the entire process was smooth and without any hassle or hassle. Every moment in this Bipenggou Hot Spring Hotel is full of comfort, convenience and joy. It perfectly combines high-quality facilities, considerate services, and an excellent location to create a unique resort for every guest. I sincerely recommend this hotel to all my friends who plan to travel to Bipenggou. I believe that here, you can also gain an unforgettable and beautiful travel memory and enjoy the fun and comfort of your vacation.
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6/9
Response from Property: ☁Valuable breakfast & Western Sichuan specialties☁Thank you for your perfect evaluation of us. Thank you very much~Your recognition is the driving force for our progress. Sometimes an unforgettable look does not necessarily mean luxury and cumbersomeness, but rather the warmth that is close to the heart. Making ordinary details exquisite and serious will create great power. We are willing to be the guardians of warmth and simplicity in modern busy life. You will come, we will always be there~
Guest User
Leisure Room - Mountain-View (2 Beds) (Floor Heating)
Stayed in Oct 2024
Travel with friends
1 review
1.8/5
Posted on Nov 27, 2024
I guess for the newly acquired hotel, many of the consumables still have the previous logo, so it won’t be a big problem. Not friendly to tall people, the door is only 1.8 meters high. Personnel training and hygiene must be completely rectified. Consumables were not reimbursed in a timely manner. The slippers looked like they had been chewed by dogs. The logo was stuck backwards and almost worked wonders. There were two holes in the bath towel that I forgot to take pictures of. The most unacceptable thing is that the clean bedding is placed directly on the floor. This also gives me some insights and advises everyone to choose carefully.
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6/8
Response from Property: Dear guest: First of all, we would like to express our sincerest apologies to you. We are deeply sorry for bringing you such a bad experience during your stay. You mentioned that many consumables still have the logo of the previous hotel, which really shows that our integration work after the acquisition has not been completed. This is an area where we need to speed up improvement in the future and ensure that all consumables can meet our current hotel standards. . Regarding the fact that the height of the door is not friendly to tall people, we also recognize that this is a design flaw and will consider whether there is a way to make appropriate adjustments in the future to facilitate the entry and exit of guests of different heights. Problems in personnel training and hygiene need to be solved urgently. If personnel training is not in place, a series of problems such as irregular service and reversed labeling will occur. We will immediately formulate a comprehensive and systematic training plan to conduct in-depth training for all employees in various aspects such as service awareness and operating specifications to ensure that every employee Employees can provide professional and standardized services. Hygiene is a top priority. We are really shocked and blame ourselves when we see the terrible condition of slippers and bath towels you described, as well as the extremely unhygienic practice of putting clean bedding directly on the floor. We will immediately launch a comprehensive health inspection and rectification actions, strengthen supervision of the cleaning process, increase the frequency of cleaning, and strictly require cleaning staff to operate in accordance with health standards to prevent this situation from happening again. Regarding the issue of untimely reimbursement of consumables, we will optimize the relevant processes and assign dedicated personnel to ensure that customers can receive timely replenishment of consumables when they need them. Your feedback is extremely important to us. We will definitely reflect deeply and make comprehensive rectifications. I hope you can give us a chance to improve. Today, the store has been rectified one after another. We look forward to a better future when we can welcome you again. Checking in will bring you a new and satisfying experience. Thanks again for your feedback.
Guest User
Panorama Room - Mountain-View (Double Bed) (Window, Bathtub, Floor Heating)
Stayed in Nov 2024
Other
6 review
3.5/5
Posted on Dec 10, 2024
There is a big difference between the picture and the actual situation. In fact, the hotels outside Bipenggou Scenic Area have a relatively average environment. But this one is about pictures and text and has nothing to do with reality.
Original TextTranslated by Google
Response from Property: Dear guests: Hello! I'm very sorry for bringing you such a bad feeling. We fully understand that you are disappointed that there is a big difference between the actual situation of the hotel and the pictures shown, but the pictures displayed on the hotel platform are all real photos of the hotel. Due to the geographical restrictions in western Sichuan, there may be a certain gap between the overall occupancy environment and urban hotels. However, we should have left a good impression on guests with our authentic appearance and high-quality services. We failed to do so this time, and we feel deeply guilty. We will definitely make active rectifications and strive to improve the quality of all aspects of the hotel, so that next time you or other guests stay, you can get an experience that meets or even exceeds your expectations. Thank you again for pointing out our problems. Your feedback is the driving force for our progress. We look forward to having the opportunity to serve you in the future. I wish you a happy life and everything goes well!
Kaixin
Leisure Room - Mountain-View (Double Bed) (Window, Floor Heating)
Stayed in Feb 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Apr 1, 2024
We were traveling in the off-season, and for a room rate of over 100 yuan, we could stay in such a clean and tidy room. It can be said to be extremely cost-effective. The hotel has a restaurant and parking lot, and breakfast is relatively simple.
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6/9
Response from Property: ☁Great value breakfast & delicious restaurant☁Dear guests, hello! Thank you very much for your love and praise for us. Your detailed and thoughtful comments are the greatest motivation for all the staff of Vanratu Hotel to move forward! We will always be your warmest home, and Vanratu Hotel will always be here waiting for you!
Guest User
Leisure Room - Mountain-View (2 Beds) (Floor Heating)
Stayed in Feb 2024
Travel with friends
27 review
5.0/5
Outstanding
Posted on Mar 29, 2024
We discovered this hotel when we entered Bipenggou. We stayed here for two nights with new facilities and the boss even upgraded us to a family room.
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Response from Property: ☁超值早餐&美味餐廳☁尊敬的客人,您好!非常感謝您對我們的喜歡和讚美,您詳細而用心的點評,是梵拉圖酒店全體人員前進最大的動力!我們永遠是您最温馨的家,梵拉圖酒店會一直在這裏等着您!
Anonymous User
Tent (Double Bed) (Shared Bathroom)
Stayed in Feb 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on Mar 23, 2024
The hotel is not far from the scenic spot and is very convenient for food and accommodation. There is a restaurant nearby where you can dine, have afternoon tea outdoors, and play mahjong. You can also come here to stay for a few days and relax in the summer. Their rooms are relatively large, and the hygiene details are well done. The boss is very enthusiastic and you can ask anything you want to know.
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Response from Property: ☁Great value breakfast & delicious restaurant☁Dear guests, hello! Thank you very much for your love and praise for us. Your detailed and attentive review is the biggest motivation for all the staff of Veratu Hotel to move forward! We will always be your warmest home, and Veratu Hotel will always be here waiting for you!
Anonymous User
Tent (Double Bed) (Shared Bathroom)
Stayed in Feb 2024
Travel with friends
20 review
5.0/5
Outstanding
Posted on Mar 23, 2024
There is still a lot of ice and snow this season, so taking photos is quite photogenic! The local villagers specially set up photo check-in spots for tourists in winter, and the weather has not completely melted in the past two days. It's a few hundred meters away from the hotel we stayed in. You can see it from the gate, hahaha. The food in the hotel is also pretty good. The chef is very skilled and the prices are reasonable. Highly recommended👍🏻
Original TextTranslated by Google
6/8
Response from Property: ☁Great value breakfast & delicious restaurant☁Dear guests, hello! Thank you very much for your love and praise for us. Your detailed and attentive review is the biggest motivation for all the staff of Veratu Hotel to move forward! We will always be your warmest home, and Veratu Hotel will always be here waiting for you!
Guest User
Tent (Double Bed) (Shared Bathroom)
Stayed in Feb 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Mar 22, 2024
It is really worthwhile to choose such a cost-effective hotel in a scenic area. The rooms are good and the price is low. The boss's service is also very good. We arrived relatively late, and the boss was waiting for us to check in. He also reminded us that the temperature difference between morning and evening is huge. Wear thicker clothes when going to scenic spots. It is very considerate to keep warm. The hotel has a free parking lot, which is really important in scenic spots. There was no parking lot in other scenic spots before, so it was difficult to park a car.
Original TextTranslated by Google
Response from Property: ☁Free parking & 24-hour front desk☁✨✨Thank you for your stay, your knowing smile, your pure friendship, your understanding eyes... let us believe that as long as you understand it with your heart, your efforts will be rewarded. Thank you again for staying at Veratu Hotel. We hope to serve you again!