Xichang Mercure Hotel

Mercure is also very beautiful at night. You can enjoy the cool breeze and visit the wetland. There are many star lights hanging at the entrance of the lobby, which will light up at night and look pretty good. There is also a Tamron Winery, which has blueberry wine and coffee! The room was also taken care of by the front desk, and the service was really good. We were given a quiet room facing the inside. The bed in the room was 2.4 meters, quite large and spacious, and it felt like three people could live there. The hygiene was very good, clean and tidy, and there were no obvious stains or hair, which was very good. The overall feeling was very good, and the warm experience gave us a different feeling. The front desk not only added WeChat, but also recommended places to eat for us, which was very good! ! ! !

The experience is good. The room is arranged on a high floor. The breakfast is rich and diverse. There are green areas and parks near the hotel. Wanda is nearby. The transportation is convenient and it is easy to take a taxi. The front desk service is also good, enthusiastic and professional.

I rarely write reviews, but I couldn't resist! This hotel is not open to guests after 2pm, and is not very soundproof, making it very noisy at night! ! The bedding is not changed, the shower room is not cleaned, and the location is not as good as Qionghai 17... Very unpleasant experience

Highly recommended resort hotel in Xichang. I booked a family room, and the lady at the front desk was considerate enough to upgrade me to a suite. The robot also gave me a piece of fruit. I was very satisfied with my stay. There are two independent rooms, each with its own bathroom, and a central hall with three large TVs, which is very comfortable. There is an unparalleled mountain view outside the window, and next to it is Jiangjunli Business District, Wanda Plaza, and Xingyueli Park, making it convenient for travel.

The quality control of the room was poor. When I first checked in, the bathroom door could not be opened from the inside. The engineer came to deal with it and told him that there was a problem with the slide rails and that it could not be solved in a short time. The door could not be fully closed or it would not open. It was really embarrassing for a family of three boys in their teens. I contacted the front desk to change rooms and got a room next door. Secondly, the room sizes are different, and the air conditioner is very loud. As a stopover during the trip, the focus is on sleep quality. The engineer came to deal with it again, but also to no avail. He asked the manager on duty to come over and communicate with him, but he still didn't come. It was really hard to hesitate, so I decided to go back to the room where the bathroom door was broken. 1. There is nothing wrong with maximizing hotel revenue, but at least quality assurance is required. The bathroom door is broken, and the wallpaper on the room walls is damaged due to water leakage. It is really difficult to support the Ctrip score of 4.9. 2. There was a lack of professionalism in handling problems that occurred that day, and there was no follow-up. 3. The staff of the engineering department are sincere and pragmatic. Regarding the air conditioning problem, they were still on site to deal with it long after I left the room. 4. When checking out the next day, a lady at the front desk should be friendly, show concern and give a souvenir to express her apology. For us, the closed loop of souvenirs cannot improve the problems during the check-in process, and these items are not used. It is recommended that hotels control daily details and achieve value for money first.