To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.2
Amenities8.6
Service8.8
Cleanliness8.9
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All reviews(65)
Positive reviews(59)
Reviews with photos/video(11)
Convenient location(15)
Easy to get around(14)
Close to train station(11)
Awesome rooms(10)
Great service(10)
Delicious breakfast(4)
Negative reviews(6)
Joe the world citizen
King Room
Stayed in Mar 2024
Solo travellers
71 review
9.0/10
Great
Posted on Apr 15, 2024
The hotel is located just across from Lille Europe train station. It is perfect for overnight stay to catch early morning train. During the stay, the gym was broken, which was not a good sign. In addition, although the room is quite comfortable and clean, the quality of the bathroom can be improved.
Jafr
Stayed in Aug 2024
Travel with friends
23 review
7.5/10
Posted on Nov 3, 2024
Nice hotel very closed to station. Friendly and courteous receptionists. Good breakfast.
Guest User
Twin Room
Stayed in May 2024
Business travellers
1 review
7.0/10
Posted on Jul 7, 2024
Convenient location, right across from the Lille-Europe station and close to the main subway station and the city center. There is a Carrefour market in the Westfield shopping mall across from the hotel, which was great. The hotel is a bit old though. There is an AC, but it is not strong, and I can only control weak to strong instead of exact temperature. I recommend this hotel for its convenient location.
Guest User
King Room
Stayed in Jan 2024
Solo travellers
8 review
5.5/10
Posted on Feb 4, 2024
I will be careful from now on to book via trip.com as not accurate!
No way this is 4 stars hotel and no way opened last year ! Nonsense as already looks run down! The lift broke down ( the only lift by the way) !
Never again !
TheJohnJayTravels
King Room-Accessible
Stayed in Oct 2023
Business travellers
41 review
8.5/10
Very Good
Posted on Jan 6, 2024
Great location, friendly staff and a good compromise for who travels for business in Belgium and France
Guest User
Stayed in Jul 2023
Couples
66 review
6.0/10
Posted on Aug 27, 2023
The carpet is dirty. The only advantage is that it is close to the Eurostar. Ten minutes' walk is another railway station to Dunkirk and Paris, Normandy and so on. Anyway, I have endured it for two nights, which is not as good as some new and good Samsung.
对不起皇冠假日的品牌!地毯脏兮兮的,唯一优点就是靠欧洲之星近,走十分钟就是另一个火车站去敦克尔克和巴黎,诺曼底之类近。反正忍着对付了两晚,都不如一些新的好的三星。
Guest User
King Room
Stayed in Dec 2024
Travel with friends
7 review
10.0/10
Outstanding
Posted on Apr 5, 2025
Great
XingJian Zhou
Stayed in Aug 2022
Business travellers
17 review
8.5/10
Very Good
Posted on Sep 24, 2022
it's close to Lille European train station, the breakfast is perfect, room service is fine.
Saeed Nasar
King Room
Stayed in Jul 2022
Couples
21 review
5.5/10
Posted on Aug 11, 2022
The Hotel location is ok but the room are not clean at all. The front desk people are very friendly and helpful.
The Hotel really need improve cleaning standards especially for crown plaza.
Guest User
King Room
Stayed in Feb 2025
Business travellers
56 review
10.0/10
Outstanding
Posted on Mar 23, 2025
This is not the first time I've stayed at this hotel. It's very convenient to eat and travel around. If you need to eat Chinese or French food, it's very convenient! It's close to the train station and the city center
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Guest User
Twin Room
Stayed in Feb 2025
Business travellers
3 review
10.0/10
Outstanding
Posted on Mar 15, 2025
The room is clean and the location is excellent. It is next to Lille Europe Station and a 10-minute walk from Charles de Gaulle Square. There are bars and French restaurants nearby.
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Guest User
King Room
Stayed in Oct 2024
Business travellers
26 review
8.0/10
Very Good
Posted on Nov 29, 2024
The hotel is newly renovated, and the facilities are very new, but it still has a bit of smell. There is still a lot of room for improvement in details. For example, when you open the toilet lid, there is a dead insect floating in the toilet. There is a large exhaust fan cover lying on the floor in the shower room. When you open the quilt, the sheets are wrinkled like nothing. When you take a shower, the water from the shower head will rush outside, and there will be a stream on the floor of the bathroom after taking a shower... The girl at the front desk changed my king-size bed room to a twin-bed room without asking, and I only found out when I took it out to review it now.
The location is quite advantageous, just opposite the train station and the shopping mall, and there is a Carrefour in the shopping mall.
The breakfast is very good in the hotel in Lille.
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Hanae00
King Room With Sofa Bed
Stayed in Jan 2025
Travel with friends
17 review
8.5/10
Very Good
Posted on Mar 28, 2025
It is right outside the Lille City Station. If you take the train from this station, it is very convenient. There is a Cafe Carrefour in the opposite shopping mall. However, if you are not familiar with it for the first time, you have to find it. If you want to go to another old train station, you have to walk for ten minutes. There are not many tourists in Lille, and it is very comfortable to walk around the city.
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Guest User
Twin Room
Stayed in Dec 2024
Business travellers
18 review
6.0/10
Posted on Feb 11, 2025
New hotel, but very average. The room I stayed in didn't have an air conditioning control panel. I had to change to another room later.
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Guest User
King Room
Stayed in Oct 2024
Business travellers
4 review
10.0/10
Outstanding
Posted on Nov 12, 2024
It is quite big during holidays, just opposite Lille Europe Station, with very convenient transportation, and 5-7 minutes walk from Flandre Station.