Zhaoxing Dongzhai Muyinshan Residence

The room is big and clean. It's really nice to travel in the off-season. The boss is very nice. He picked us up from the high-speed rail station and took us to the B&B. I didn't take pictures of the room, so I'll post a picture of the boss's cute dog.

I came to this inn after reading reviews, but I was really disappointed. The service attitude in off-season and peak season is completely different. Since I was traveling with a baby, I thought the boss could pick him up at the high-speed rail station, so I called the boss in advance to ask. They said they didn't have time to pick up and drop off during the peak season. Let us understand. OK, we understand. Because it was the first time we came here, we had no idea that this place had to change trains three times in just ten minutes from the high-speed rail station to the inn. As a result, we had to wait until we checked in. There was a little misunderstanding, but it was resolved in the end because the boss's daughter has high emotional intelligence, and I was happy to stay! I didn't want to complain at first, but when we checked out today, we had to go see Tang'an Rice Terraces. Because it was already 10:30 when we left, I told my brother that we might come back later to check out, at least 1 o'clock. When it came to checking out, the guy was very nice and told us to try our best to get there as early as possible. We were afraid that it would affect the guests’ check-in, so we also said we would be back before one o’clock! I don’t want to delay other people’s business! But the boss kept calling to urge me! It's really not humane at all. Around 12 o'clock, they said that their guests were waiting to check in, and they were unhappy! They kept asking us to understand and understand them, while blaming us for checking out at the latest and delaying their cleaning! The stipulated check-out time is 12 o'clock! (In addition, you need to take three kinds of transportation to go to Tanganti. You will be dropped off one or two kilometers away from the top of the mountain. You have to spend money to take a private car to the top of the mountain. It takes a lot of time on the way. In short, the scenic spot is short There are various charges for the journey. If you are not afraid of being tired, you can walk! It takes five minutes to go to the top of the mountain to take pictures. The rest of the time is spent waiting in traffic jams. After getting off the convenience car in Tang'an, you can only park at the terminal and walk. It’s a short walk back to the B&B, because pregnant women with a one-year-old and eight-month old baby really can’t walk very fast. We rushed back at 12:40, and the check-out time is around 12:50. It’s not recommended for families with babies. ! Because it was really impersonal, the boss finally said on WeChat that he wanted to refund the money to us, but of course we wouldn’t accept it! I feel that providing service is not about making up for it afterwards, nor should we blindly let customers understand that it is not easy during your peak season! Who has it easy these days? This is the first time I have given a negative review on Ctrip. I have been visiting Guizhou for almost a week and this accommodation experience is the worst!

The boss is very nice. When I went there, there were students sketching and the regular rooms were full, so they gave me a suite directly. I feel embarrassed to say it, but it's really good. If you have any other requirements, such as pick-up and drop-off, or any small favors, you can ask the boss if you are not familiar with anything, and the boss will help. It's a very good hotel, the service and the room are very good, you can see the mountain view directly from the window, it's really good, I will come again next time