Liverpool City Centre

Room's nice and big

Had a problem with the room but staff were great, Thanks to Ryan and Seb for sorting efficiently great location handy for everything would stay again a. ..........................................................................

Lovely hotel, great value for money and a lovely surprise of aircon especially in the current humidity and heat! Breakfast was good, could do with more vegetarian options on the hot food (but that’s merely a personal quarrel). The spoons for serving on the hot plates were incredibly hot do watch that you don’t burn your hands!! same for the plates when they’re fresh out.

Stayed at premier inn moorfields for my wifes birthday celebration, thankyou for making it so special a big thankyou to linda for the surprises The hotel was very clean and tidy all the staff are a credit to premier inn the food was spot on also the stakes are the best I've ever had thankyou to the chef peter👌all the meals are well presented A big thankyou to linda,Ryan,matt,tegan, Ellie,Charlie,john,seb,aron, Peter and all the kitchen staff looking forward to our next visit soon xxx

Parking next door at the NCP, Premier Inn will scan your parking ticket and it’s £9 per day. On arrival there was a huge queue at reception and the systems had gone down so we were all made to take a seat where we could find. I waited about 30minutes before I was able to check in, the staff were doing the best they could. Strangely I was asked by the receptionist if I was staying alone and I really wasn’t comfortable being asked that and declaring that publicly when surrounded by lots of strangers. I’m a young female travelling solo and it doesn’t need advertising! I entered my room to a horrible smell of urine and no matter what I sprayed I couldn’t get rid of it, and the window was open. The carpet hadn’t been cleaned properly as there was lots of debris and hairs. It is also starting to frustrate me that Premier Inns don’t provide proper toilet roll; yet a cheap travelodge does. The money you can pay to stay in a Premier Inn and you don’t even get decent toilet paper! Not sure what was wrong with the shower but it was like it was screaming whenever I used it, really horrible noise but I did report that to reception. I unfortunately had someone with heavy feet above my room and very active, not only that there are buildings works right outside my window that went off at 8am each morning, heavy works. The breakfast the first day was fine, no problems. However the second day the eggs were like rubber and really inedible. The bacon was very fatty and also swimming in grease in the bowl. They had ran out of yoghurts and juice. I wasn’t impressed for how much it costs. There’s no staff to alert any issues too as the poor receptionist seemed to be dealing with check outs and people entering for breakfast. This is in a great central location though.