PH Hostel Liverpool

Not a great experience to say the least checked in at 3pm and left at 4pm in search of somewhere cleaner. The place is not as described in the photos it’s pretty dank and grimy. The staff on the counter when we checked in was very shirty about having a photo ID to check in which I had never encountered before outside of China. Upon producing ID and being directed to the room we discovered the lift was extremely old and barely big enough for two people the door banged my friend on the arm so we decided to take the stairs. The room looked like it had had a very basic clean the walls were grimy and a piece of chewing gum was stuck on a rail behind the bed. The two single beds were rickety and uncomfortable. The bathroom had grime on the shower cubicle and was generally worse for ware When we decided to leave the ground floor was like a swimming pool where the staff were mopping the floor to the point where I almost fell over. We’d booked for two nights so asked for a refund for the 2nd night in the hope that they’d be fair enough to refund for one night but to no avail. Very disappointing with the level of customer service and hygiene standards.

Really lovely hotel for the price. Nothing to complain about!

Good place for stay and good service and nearly city center :)

There are not allowed customers using the kitchen even I’ve already put my stuff in fridges.so disappointed because usually as a solo traveller who always looking for kitchen as a making own food for breakfast and supper

Just a place to sleep with comfy bed. Nothing much to expect 👌🏻 You might need to use stairs here!

Not bad, however the workers are rude and disregarded. Location is near city centre, however it's an ascent road going up.